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Reviews of Hyatt Place Bloomington

3 out of 5
Hyatt Place Bloomington
217 W. Kirkwood Ave., Bloomington, IN

Reviews

8.8

Excellent

Rating 10 - Excellent. 628 out of 1001 reviews" "
Rating 8 - Good. 213 out of 1001 reviews" "
Rating 6 - Okay. 89 out of 1001 reviews" "
Rating 4 - Poor. 41 out of 1001 reviews" "
Rating 2 - Terrible. 30 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom mirrors are extremely rough and old. These need to be replaced. The breakfast options were minimal. Only 2 choices of cereal, eggs tasted microwaved. Only 2 types of bread and bagels. The host never refilled the toppings for the oatmeal. Their breakfast compares to cheap motel. I expected better from Hyatt.
Stayed 1 night in Apr 2024

8/10 Good

Scott

Travelled with family
Liked: Property conditions & facilities
I liked the place ! Good spot to stay in Bloomington. Best yet for me at IU
Stayed 3 nights in Apr 2024

4/10 Poor

Jessica

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Jyoti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its close by for everything
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly helpful and friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice property with good amenities. At breakfast, please put the silverware in a more accessible location than right next to the hot food where it is very hard to find.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to Bloomington for the eclipse, as did many others. Hotel was packed, but everything was clean and ready. The manager was awesome. On site the whole time, answering questions. He even extended the breakfast time a bit, as there were so many people! Breakfast was excellent. Overall, an excellent stay! Thanks!
Stayed 1 night in Apr 2024

10/10 Excellent

Scott, Chicago

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great especially considering they had a sold out property for the eclipse.
Stayed 3 nights in Apr 2024

10/10 Excellent

Rachel

Stayed 2 nights in Apr 2024

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay.
Stayed 1 night in Apr 2024

8/10 Good

Roger, Clayton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen evidently vents to elevator as you’ll smell the bacon in the mornings but not in the lobby
Stayed 2 nights in Apr 2024
Response from James Guy on 9 Apr,2024
Thank you for staying with us and we do apologize for the inconvenience this may have caused and do hope you give us another chance.

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d stay again!
Stayed 1 night in Mar 2024
Response from James Guy on 9 Apr,2024
We are pleased to hear you enjoyed your stay, and look forward to seeing you again.

10/10 Excellent

Kameswararao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, location and friendly staff. Parking should have been included, instead of charging $15/day. The breakfast included was ended by 9am on a Good Friday holiday. Bit surprised to see that the items were not replenished by 8:35am. The selections were not that many. Something the management should think about. If breakfast were not included, we would have planned accordingly.
Stayed 1 night in Mar 2024
Response from James Guy on 9 Apr,2024
We apologize for the inconvenience and do hope you give us another chance to experience our change.

10/10 Excellent

Emir

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay everything is around and close to restaurants bars and stores.
Stayed 1 night in Mar 2024

10/10 Excellent

Apeksha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and rooms are clean.
Stayed 1 night in Feb 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, nice room and comfortable bed. Quick walk to campus
Stayed 1 night in Mar 2024

2/10 Terrible

Brieland

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible staff
Stayed 1 night in Feb 2024
Response from James Guy on 28 Mar,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, James Guy

8/10 Good

Joseph, Scarsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Caryn

Nice stay
Stayed 2 nights in Feb 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Robert, West Orange

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, staff was good. Parking garage is VERY tight, and breakfast was underwhelming. Premade waffles, small single egg and cheese premade omelets, grocery bag bagels, cereals etc.
Stayed 1 night in Feb 2024

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking garage was not an easy process, very tight. Checked in late at night, the guy who was at the desk was cursing, at his computer screen. Apparently he was playing a game and my arrival didn’t suit timing wise. He was not pleasant, yet the day time staff was lovely.
Stayed 3 nights in Feb 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly workers
Stayed 4 nights in Feb 2024

10/10 Excellent

Gravy

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was good and the room was nice. Good value.
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely friendly. Nice room.
Stayed 1 night in Feb 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, will stay again.
Stayed 1 night in Feb 2024

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very nice, clean & quiet. It was in a nice location within walking distance of numerous restaurants and bars.
Stayed 2 nights in Jan 2024

6/10 Okay

Gail

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Location good. Amenities weak. Lighting and shower poor. Housekeeping only every 3 days!!! Really???
Stayed 2 nights in Jan 2024

6/10 Okay

Andrea

Travelled with family
Liked: Cleanliness
Hotel was clean and the room was nice. I had a late check in & when I got there at 1:50am, the man at desk was rude & unfriendly. They put us on the 7th floor, which was no problem until I had to call in the morning because there was no water coming out of the facet in the shower. I called down and she said that they had pipe issues; specifically on the 7th floor. Wasn’t able to take a shower this morning and the water barely ran for us to brush our teeth.
Stayed 1 night in Jan 2024

8/10 Good

MICHELLE

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Louise

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly and welcoming. Breakfast buffet and dining area were better than usual.
Stayed 1 night in Jan 2024

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay in downtown Bloomington. This hotel is in an excellent location--close to restaurants and night spots.
Stayed 1 night in Jan 2024

6/10 Okay

Lone

Stayed 3 nights in Jan 2024

2/10 Terrible

Shane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Way to expensive
Stayed 1 night in Jan 2024

6/10 Okay

Leslie

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was exceptionally friendly and attentive.
Stayed 1 night in Jan 2024

10/10 Excellent

Jill

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Location is great, walk to restaurants and great path for a jog or dog walk behind hotel.
Stayed 2 nights in Jan 2024

10/10 Excellent

RAKESH

Stayed 1 night in Jan 2024

6/10 Okay

Joel

Travelled with family
Liked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Alicia

Liked: Cleanliness, property conditions & facilities
Close proximity to everything. Comfortable beds. Nice breakfast area. Spacious rooms.

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Eugenia

Stayed 4 nights in Jan 2024

8/10 Good

Lihua, Great Neck

Liked: Staff & service, property conditions & facilities
A
Stayed 1 night in Jan 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to things to do so didn’t have to drive
Stayed 1 night in Jan 2024

2/10 Terrible

Amanda

Disliked: Staff & service
The hostess at the front desk was not very friendly and VERY SLOW. The parking garage was full and nowhere to park. We parked our vehicle on the side street. We went to talk yo hostess about other parking and she states it was a block away from the hotel the overflow parking. Then we were charged for parking. The wait just to purchase soda was too long. Refridgerator in the room was warm and wiuld not cool out drinks. No vending machines available. We will not be back!!
Stayed 1 night in Jan 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024