Hotels near Blue Ridge Marina

"First off, I live here locally and I didn’t want to stay here but with the poor weather and my work requiring me to come in I decided to stay where I thought I could get out easily. Let’s start with I made the reservation online and didn’t see an area to ask for a handicap accessible room because I know they have a few rooms upstairs. When my husband went to go check in he asked if there was a handicap room accessible and he was immediately cut off and told we should have selected that online. Instead of just saying our room was already on a ground level. Now let’s get to the room. Because it was going to be down to 16 degrees when we got off he turned on the heat and then went to work so the room would be warm when we returned. We got back to the room at around 10 pm when we got off work and heard a loud noise coming from our room and it was the heater. We walk in and it was colder inside than outside. We tried to mess with it for awhile and still nothing. We tried calling the hotel and there was no answer. Luckily we brought our own blankets because there was none on the bed just 2 flat sheets on each bed and something that looked like a table cloth on the end. Not only that but as someone who came from a big city and has seen some ghetto places this is the most ghetto motel I’ve ever seen. There was no smoke detector. Only one plug that had the lamp plugged into it so we had to chose lights or charging our phones. There was a plug in the bathroom but overnight it literally"