"With so many beautiful well stocked rental properties in the area, staying at a hotel is not the way to go. The rooms were very small for the price per night and the noise was very bad. Not only traffic noise but other guests. Being right above the edge of the chaos of downtown is not a upside when it comes to sleep and traffic in Gatlinburg. The laundry detergent made it hard to breath as well although the rooms were very clean. The staff was excellent. However, I highly recommend renting a cabin which can be the same price per night where you get much more space, better amenities, and a lot more peace and scenery other than a parking lot and surrounding noise from other rooms. The rooftop bar is interesting but you can access that without staying in a small room there. The water in the showers also had an off smell. Would not rebook and stayed in an airbnb cabin the rest of the trip for less $ and far more rooms. "