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Reviews of Surfari Bocas

2.5 out of 5
Surfari Bocas
Avenida B entre Calle 4 y 5, Bocas del Toro, Bocas del Toro

Reviews

9.0

Wonderful

Rating 10 - Excellent. 18 out of 31 reviews" "
Rating 8 - Good. 10 out of 31 reviews" "
Rating 6 - Okay. 3 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Calais

Liked: Amenities
The owner is wonderful, so helpful and communicative! Place is very quiet and safe (and im a solo female traveler) room is basic but all you need. Wonderful coffee is made in the kitchen every morning. Will definitely stay here again.
Stayed 3 nights in May 2024
Response from Thomas on 8 May,2024
Thank you so much, it has been a huge pleasure to us. Wew try to improve the service as much as we can. Cheers

8/10 Good

Nauris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s decent. Nice coffee, full kitchen, alright rooms. The shower wasn’t the best and the doors had massive gaps all around. It was comfortable enough but nothing to be ecstatic with. It was quite nice that the bins were changed daily and swept I believe too, so felt clean and looked after
Stayed 4 nights in Mar 2024
Response from Thomas on 26 Apr,2024
Thank you very much for your comments, trying to improve daily as much es we can.

10/10 Excellent

Claire

Stayed 4 nights in Feb 2024
Response from Thomas on 26 Apr,2024
Thank you so much for your note.

10/10 Excellent

Tony

Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2024
Response from Thomas on 28 Jan,2024
Muchas GraciasThomas

10/10 Excellent

Scott

Liked: Cleanliness
Great place for the price.
For the price, this place was great. Thomas was very helpful and the location made it easy to get around.
Stayed 2 nights in Jan 2024
Response from Thomas on 7 Feb,2024
Thank you

10/10 Excellent

Heiddy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy buena atención y super cerca de todo; el lugar es muy tranquilo y limpio. Sus dueños son muy ambles atentos. Sin duda volveria a hospedarme con ellos.
Stayed 3 nights in Jun 2023
Response from Thomas on 5 Jul,2023
Muchissimas gracias!Me alegro mucho, fue un verdadero placer recibirlos.GraciasThomas

10/10 Excellent

Allison, PENSACOLA

Travelled with partner
Liked: Amenities, property conditions & facilities
Stayed 9 nights in Mar 2023
Response from Thomas on 10 Apr,2023
Thank you very much

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, room comfort
Stayed 8 nights in Mar 2023
Response from Thomas on 25 Mar,2023
Really appreciate your comment.Best regards

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención de Thomas fue excelente muy contentos con nuestra estadía
Stayed 3 nights in Jan 2020
Response from Thomas on 9 Jan,2020
Muchissimas Gracias Fue un placer recibirlos Saludos Thomas

6/10 Okay

Robert

Close to all the action in Bocas Town
Pros: close to the action in Bocas Town; affordable Cons: Can be too close to the action in Bocas Town, especially on weekends with load music and fireworks shows at 2 am. Concrete floors transmit noise from adjacent rooms with ease. 20-something crowd can be very boisterous, especially if partaking to adult beverages on the weekend. It's much more a hostel with private rooms than a b&b.
Stayed 3 nights in Mar 2018
Response from Thomas on 21 Mar,2018
Sono dispiaciuto,che la struttura non vi sia piaciuta e nemmeno lo stile di vita di Bocas,ovvero giornate rilassanti al mare e notti lunghe dove la musica fa da padrona. Grazie per il commento.

10/10 Excellent

Diane, Cayman Islands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very laid back, friendly place
I really enjoyed my stay here. The manager was always very nice and made sure I was comfortable. They were very respectful with quiet time until 9 a.m. in the morning, which was nice. My bed was very comfortable and the room was clean. All in all, a great place for the price!
Stayed 4 nights in Feb 2018
Response from Thomas on 7 Mar,2018
Grazie è stato un piacere riceverti.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very friendly Host. Great location! On a side street off the main road so 1min walk to the main area but able to get away from noise at night, highly recommend!
Stayed 3 nights in Feb 2018
Response from Thomas on 27 Feb,2018
Grazie mille,per essere stati con noi.

10/10 Excellent

Julie, Edmonton Alberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, great amenities and value!
First of all, it is steps from the docks you will land at when arriving to Bocas Town. The amenities are amazing! Roof top patio to enjoy, a kitchen with shared fridges to make your own meals while staying in Bocas.. A nice dining area to chill with fellow travelers. And the rooms- spotless. Clean beds, clean sheets, clean towels, clean floors. One of the best we stayed in. The AC worked perfectly (for Canadians like us who need it). It was also very safe and the owner is such a great guy! We recommended this location to everyone.
Stayed 3 nights in Dec 2017
Response from thomas on 11 Dec,2017
Thank you for being with us

6/10 Okay

Sandy, Panama

Liked: Cleanliness, staff & service, room comfort
B & B hotel
Our stay at the B & B Surfari was ok. The room was clean and the beds ok...mattresses a little too soft. The reason I said I would not recommend this place to a friend is for two reasons; the first is because the Surfari calls itself a B & B but food was not offered at all. No breakfast included or even available. Every B & B we have ever stayed in had breakfast included. The young lady who checked us in was very friendly and helpful and directed us to a really good place to eat for dinner and breakfast that was just down the street. The second reason was the smell of sewage that was almost overwhelming. I'm not sure exactly where it was coming from but it was nasty. It might not have been from the hotel but it would make it hard to recommend this place to a friend for those reasons. Also, we were overcharged for our room but the hotel and Expedia both worked hard to get it corrected so we appreciated that very much.
Stayed 1 night in Aug 2017
Response from Tom on 11 Sept,2017
Thank you very much for your comments. We offer two different rates for each room to make every guest happy, the ones that choose to sleep only and the ones who choose to sleep and eat: room only rate and breakfast included rate ... and you choose the room only rate. Breakfast is available as surcharge and you decided not to buy it. The local adminictration of Bocas Town decided to renew the entire sewage system of all the town. Works begun in fevruary 2017, and it is not at all over. They are working all over to increase the size of the pipes ... and sometimes the smell can be felt, all over in the Island. I do not think that this can be related to surfari where the cleaness is one of our key factors. Yes, we did a misteke, and we refund to you up to the last cent, commissions of the overcharge included. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place
The owners were incredibly kind. The breakfast that was included was great. I feel the price we paid was very fair. We had Wi-Fi in the room, as well as AC and hot showers. We really enjoyed our stay.
Thank you so much!!! We do our best every day to try to offer a great bocas relaxing experience. Cheers

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly a Magical B&B Experience
This is one of the better places I've ever experienced. There is a reason this place is always sold out. Jim and Charlene were extremely welcoming and accommodating. They went out of their way to ensure their guests were having a great time and genuinely appreciate having travelers visit their B&B. Breakfast is made custom for every guest and always contributed to a great start to my day. Jim and Charlene also give good recommendations for places to eat, tours to go on, and bars to visit in the evening. I enjoyed playing with the only Labradoodie on the island and local celebrity, Daisy. If your feeling high energy, Daisy will fetch the frisbee until your arm falls off! The location is directly behind the main street which gets away from the noise. I received a great night's sleep every night and the rooms were clean with great WIFI. As a solo traveler I really enjoyed the sense of community the two Canadian managers provide. Most early nights were spent having a couple of Balboa's discussing fun things about where everyone is from. The washer and dryer is free to use as well, which comes in handy when you find your clothes soaking wet after a late night of jumping in the ocean. This place is amazing and I HIGHLY recommend you book all your nights here. You won't regret it.
Response from General Manager on 1 Feb,2017
Jason, we enjoyed having you as a guest and glad you could be part of our family for your stay in Bocas. It was a pleasure to have dinner with you on your birthday. I know Arselia will appreciate your kind words as she takes great pride in cleaning the rooms and property. Thanks for staying with us and glad to have met a new friend. Hope to see you again! Charlene and Jim

10/10 Excellent

Clara García

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Tomás ideal, fue muy majo, muy bien ubicada, nos encantó
Stayed 1 night in Apr 2024
Response from Thomas on 29 Apr,2024
Muchisimas gracias por su comentario, saludos cordiales

10/10 Excellent

Sol

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Muy céntrico y personal muy amable, sin duda volvería
Stayed 3 nights in Jan 2024
Response from Thomas on 28 Jan,2024
Muchas gracias

8/10 Good

Verified traveller

Liked: Cleanliness
O hostel fica bem localizado, a equipe é show.
Stayed 3 nights in Aug 2023
Response from Thomas on 7 Feb,2024
Thank you!!!!!!

8/10 Good

Soraia

Stayed 2 nights in Sep 2023
Response from Thomas on 1 Oct,2023
Thank you

8/10 Good

Verified traveller

Liked: Room comfort
El lugar es cómodo y queda muy cerca de todo, supermercados, restaurantes y transporte. La atención de Thomas fue excelente, siempre atento y dispuesto a ayudar con recomendaciones o cualquier cosa que requieras en tu estadía. Se debe mejorar un poco la limpieza del baño y el agua caliente, solo el primer día tuvimos agua caliente.
Stayed 4 nights in Mar 2023
Response from Thomas on 8 Mar,2023
Gracias por dejar tu comentario ententaremos mejorar nuestro nivel.Saludos

10/10 Excellent

BASILIA DAMARIS

Stayed 1 night in Nov 2022
Response from Thomas on 8 May,2024
Tnak you very much for your note, cheers

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tranquilité et la propreté sont les points forts
Stayed 1 night in Jan 2020
Response from Thomas on 5 Feb,2020
Grazie mille

6/10 Okay

Michel

Liked: Staff & service
Disliked: Cleanliness, room comfort
Honorable et bien placé près du ferry
Chambre très moyenne mais beau toit-terrasse et service correct
Stayed 1 night in Dec 2017
Response from Thomas on 6 Jan,2018
merci d'être avec nous.

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Surfari was a great place to stay. The breakfast was really good and we slept well as there was not that much noises from the streets (sometimes heavy rain, barking dogs or a rooster crowning woke us up). The staff were really nice and helpful. Rooms were very basic, quite small, but clean and hot water in the shower was a great value. There were 2 kitchens where you can prepare your own meals with lots of kitchen equipments.
Stayed 3 nights in Jul 2017
Thank you so much!!! Deeply appreciated! Cheers

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familäres Hostel
Sehr freundliche Gastgeber. Immer hilfsbereit. Gutes Frühstück auf der Dachterasse. Hund Daisy und die Katze trugen auch dazu bei sich wie zu Hause zu fühlen
Suoer Danke!!!

8/10 Good

Lars-Goran

Liked: Cleanliness, staff & service
Personligt B&B. Centralt läge, bra wifi, frukost
Mycket trevligt värdpar. God frukost på takterrassen. Pannkakor, ägg, toast med olika goda marmelader, kaffe, juice, fruktsallad. Bra wifi. Litet, men trevligt rum. Tillgång till välutrustat kök. Nära bra restauranger och flera supermarkets. Några få minuter till piren för båtutflykter till strändrr och andra öar. Tyst. Trevlig uteplats. Rekommenderas.
Response from General Manager on 1 Feb,2017
Lars, thank you for your great comments! It truly is a great location. We are fortunate to have great guests who make the ambiance amazing. Hope to see you again. Charlene and Jim

8/10 Good

Ricardo, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención y agradable hotel
Magnifica atención de Jim y Charlene. Siempre se preocuparon por dárnos la mejor atención y consejos para conocer las islas y los mejores lugares. El hotel estaba perfecto para nuestras expectativas, limpio y cómodo. Esperamos volver en una proxima oportunidad! Thank you guys!
Response from Jim and Charlene on 16 Jan,2017
Realmente disfrutamos de su compañía y fue un placer tenerlo en Surfari. Esperemos que lleguemos a Colombia o nos vemos de nuevo en Bocas Del Toro. Gracias por sus amables palabras.

8/10 Good

Esa, Helsinki

Liked: Cleanliness, staff & service, property conditions & facilities
A nice new hotel
We had a good two nights at Surfari. The place is new and you can see it in a very positive way. It is also being run by Europeans, which you can also see - the visuality of the place and furniture etc. is a lot better than in many places around here. The guy running the place is very positive and friendly and eager to help. The double room is clean, new and basic - there is not too much extra but there is a decent bed, a very nice new a/c, and a shower with hot water. Breakfast is served on the roof terrace and is basic and ok. Some fresh fruits, pancakes and toast. The area seemed to be more peaceful and quiet than some other parts of the town, and it is a short walking distance to everywhere in the town. All in all I can recommend the place.
Thank you Esa, thanks for staying in Surfari and have a nice trip:)