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"This hotel is so well designed each room feels like your own private area. Lots of steps so not ideal for anyone with mobility issues. Staff were all so lovely and genuinely looked like they were happy to be there. We had an evening meal in the bar and they could not do enough for us and food was also lovely. Facilities were all super clean and well cared for. "

"Very nice "

"Breakfast is average "

"The hotel was visually stunning with vibrant art everywhere, but it doesn’t compare to the staff that was the most gracious and accommodating group of people I have ever met "

"Lovely accommodation, very clean and everything you may need for your stay. Staff were very welcoming. Would definitely go back here again "

"Clean room, "

"I really enjoyed my stay here but unfortunately the food was not always fresh. A lot of the snack foods were from frozen. Filter coffee was only available in the breakfast buffet and then taken away. At the bar the nice coffees were no longer being served due to shortage of capsules. I know they are winding down for the season but a decent coffee was nowhere to be had. Apart from that the rooms were impeccable. The gardens and grounds beautiful and the staff were extremely polite and helpful. "

"Despite its scenic location, landscaped layout and stylish rooms, this hotel currently lacks the standards of a truly higher end offering. Staff are very polite and friendly but not at all experienced. Breakfast was quite lacklustre, despite the bounty and variety of local produce. Large cleaning carts parked in guest toilets, conversations interrupted with POS machines to settle extra charges in haste signal some training and managerial issues. The hotel group may be expanding a bit too fast and its service standard is not in keeping with a five-star at all. "

"The staff at check-in were very kind and helpful. On the first day, I was given an “upgraded” room, but since it had one large and one small bed, there wasn’t much space to move around not ideal for a five-night stay. The next day, they changed it to a regular room on an upper floor, which was much better. The minibar wasn’t cooling, but I didn’t really need it, so I mentioned it at check-out. The location is very central, the pool area is nice and never crowded, and the breakfast was lovely. The lady making omelettes had such positive energy! However, there was no filter coffee available at breakfast or at the bar , only machine coffee.( It is a bit dissapointing I have to say ) Overall, though, it’s a nice hotel with good value for money. During check-out, staff could maybe be a bit more engaging (for example, asking how the stay was ), but everything else was great!"