Exterior

Reviews of Holiday Inn Express & Suites Nampa - Idaho Center, an IHG Hotel

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 476 out of 714 reviews" "
Rating 8 - Good. 155 out of 714 reviews" "
Rating 6 - Okay. 38 out of 714 reviews" "
Rating 4 - Poor. 19 out of 714 reviews" "
Rating 2 - Terrible. 26 out of 714 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Eric Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay. I plan to stay here again when I return. Everything was nice clean and orderly.
Stayed 3 nights in May 2024

10/10 Excellent

Amy, Provo

Liked: Property conditions & facilities
I
Stayed 2 nights in Apr 2024

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in May 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again!
Stayed 2 nights in May 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything expected at a Holiday Inn Express.
Stayed 1 night in May 2024

8/10 Good

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 1 night in Apr 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was super quick and easy
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable and the room was a nice size.
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on 26 Mar,2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Duane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked easy, quick and pleasant check-in and out. Convenient parking. Clean rooms Great selection of breakfast items as well as a very clean environment.
Stayed 1 night in Mar 2024
Response from GM on 26 Mar,2024
Thanks for staying with us and your great comments. We appreciate your feedback!

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service and everyone was friendly
Stayed 3 nights in Feb 2024
Response from GM on 26 Mar,2024
I always love hearing that about our staff. Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Skye

Stayed 2 nights in Feb 2024
Response from GM on 26 Mar,2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lynell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun trip.
Family trip. Well worth the money. Cookies from front desk were yummy. Continental breakfast was very good.
Stayed 2 nights in Feb 2024
Response from GM on 28 Feb,2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Nolan

Travelled with partner
Great staff - the room did have a smoky smell
Stayed 1 night in Feb 2024
Response from GM on 28 Feb,2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cleta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Location was good. Close to Idaho Center. Looks like there is alot of stores close by.
Stayed 1 night in Feb 2024
Response from GM on 28 Feb,2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Crystal

Stayed 1 night in Feb 2024
Response from GM on 26 Mar,2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Brian

Business traveller
Liked: Property conditions & facilities
Really nice place to stay at
Stayed 1 night in Feb 2024
Response from GM on 28 Feb,2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Alan

Disliked: Cleanliness, property conditions & facilities, room comfort
Very expensive for what we received
The room was very small and was definitely a pet room. There were stains on the carpet and the room just didn't seem to be very clean. Someone was banging on the floor above at 1:30 am. Every 5 minutes, for a half hour, they would drop something 2 times. There were no answer at the front desk. We will never stay again!!
Stayed 1 night in Feb 2024
Response from GM on 28 Feb,2024
Thanks for staying with us. We appreciate your feedback! We will be undergoing a full renovation this year. I am sorry you were unable to reach the front desk and that you had a noisy room above you.

8/10 Good

James

Stayed 4 nights in Dec 2023
Response from GM on 28 Feb,2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Julie

Stayed 1 night in Jan 2024
Response from GM on 28 Feb,2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mike

Stayed 1 night in Jan 2024
Response from GM on 28 Feb,2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jorge

Stayed 1 night in Jan 2024
Response from GM on 28 Feb,2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cameron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here because they have single room options that fit all five of us instead of having to rent two rooms. It was perfectly laid out with the couch / pull-out bed on the other side of the bathroom with a separate TV.
Stayed 1 night in Dec 2023
Response from GM on 28 Feb,2024
Thanks for staying with us. I am so glad we were able to accommodate your family. We appreciate your feedback!

10/10 Excellent

Dane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great.
Stayed 3 nights in Dec 2023
Response from GM on 28 Feb,2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mildred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from GM on 28 Feb,2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Elsey

Stayed 1 night in Dec 2023
Response from GM on 28 Feb,2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Clean and nice. Didn't care for the noise of the interstate. Great breakfast and nice pool.
Stayed 2 nights in Dec 2023

10/10 Excellent

Deanna

Liked: Staff & service, amenities, property conditions & facilities
Always stay here in Nampa.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest Holiday Inn Express We’ve Ever Stayed In.
Very courteous and welcoming staff, beautiful facility, very clean, breakfast was very good. If we come again we will stay with you again.
Stayed 1 night in Dec 2023

2/10 Terrible

Ronald

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Don't Book This Hotel
Nothing. This hotel is located 40 feet from the I84 Interstate freeway. Noise level is atrocious. Semi trucks and loud vehicle traffic is never ending through the night. To make matters worse we booked a king + pull-out sofa bed. After requesting sheets & bed coverings for the sofa (it was not in our room) we were disgusted to find that the bead cover, sheets and the blanket provided all, and I repeat each and all, had wear and tear wholes in them. Separately this hotel placed a $100 "hold" for incidentals on our credit card (not a customary $25 or $50) AND as of 3 days later (following our stay) the hotel has still not reversed the "hold" on our credit card even though we incurred NO incidentals. We will never stay in this Holiday Inn Express again. There are many better options in the area.
Stayed 1 night in Dec 2023

10/10 Excellent

Rick

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and pet friendly!!
Stayed 1 night in Dec 2023

10/10 Excellent

Anders

Stayed 4 nights in Dec 2023
Response from GM on 28 Feb,2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here again and again for over 10 plus years. Always know what to expect. Great service, friendly staff.
Stayed 4 nights in Nov 2023
Response from JS on 5 Dec,2023
Thank you so much, we cant wait to see you again!

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nampa Trip
We have a grandson that lives in Nampa, and decided to bring our other 2 grandsons with us for the trip. We thoroughly enjoyed this Holiday Inn! The pool was great, breakfast was delicious, beds were comfy, but best of all - all of the staff were friendly and hospitable! Even though we were right by the freeway, we could not hear a thing. We would definitely stay here again.
Stayed 2 nights in Nov 2023
Response from GM on 28 Nov,2023
Thanks for staying with us. I am so glad you were able to enjoy quality time here with you 2 grandsons. We appreciate your feedback!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Nice newer hotel!
Stayed 1 night in Nov 2023
Response from GM on 28 Nov,2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

John Luka, Hampstead

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located right on Interstate 84 within the NE corner of Nampa and next door to a major local hospital. There are restaurants available nearby but you will need to drive to them. The breakfast served at the hotel was delicious and catered to most tastes with a variety of offerings. The pool/hot tub were clean but show a little wear and tear on the surfaces. The only suggestion I would add regarding the pool area is to add more chairs and definitely some small tables. Our room was comfortable and clean but the tub surface was showing wear and the unit is in need of being replaced. Overall, a nice, comfortable place to stay with a friendly staff.
Stayed 5 nights in Nov 2023
Response from GM on 28 Nov,2023
Thanks for staying with us. We will be completely redoing our pool area in 2024. We are definitely excited for this as well. We will also be adding more pool furniture. We appreciate your feedback!

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stop
The hotel was very nice. The people were helpful as well. The room was clean & the bed was super comfortable. We left about 4:30 am & the staff was super nice & awake.
Stayed 1 night in Nov 2023
Response from GM on 28 Nov,2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a little confusing to get to and wacky weed smell near my room. But the room good and clean. TV smaller than use too .
Stayed 1 night in Nov 2023
Response from GM on 11 Nov,2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Ashley

Stayed 1 night in Nov 2023
Response from GM on 28 Nov,2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Deena

Stayed 7 nights in Oct 2023
Response from GM on 28 Nov,2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Very comfortable!
Stayed 2 nights in Oct 2023
Response from GM on 11 Nov,2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mike

Business traveller
Facility was clean, quiet, and staff always professional
Stayed 9 nights in Oct 2023
Response from GM on 11 Nov,2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Oct 2023
Response from JS on 25 Oct,2023
Thank you!

10/10 Excellent

Rene

Travelled with family and small children
The employee at check in was great. She was very personable and knowledgeable.
Stayed 1 night in Oct 2023
Response from JS on 25 Oct,2023
Thank you so much!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely comfortable and clean
Nice hotel and very clean. Thank you !
Stayed 1 night in Oct 2023
Response from GM on 4 Oct,2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jessie

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from GM on 4 Oct,2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very pet friendly !!
Stayed 1 night in Sep 2023
Response from GM on 4 Oct,2023
Thanks for staying with us. We appreciate your feedback!