"We arrived at the hotel around 10pm and had no problem with checking in. Our first room was amazing, except the tv wouldn’t connect to the internet for us to watch Netflix. We were going to be hanging out in our room for hours at a time in between our daughters college softball games so it was dire that my husband had Netflix to watch.
We called the front desk and the front desk clerk was super nice and was honest when she said she has no idea how to fix the TV. So instead of just leaving us to deal with it in the morning she put us into a new room that was better than the first one we were in!! And she even came to the room to make sure the tv connected to Netflix. She was amazing!! Didn’t quite catch her name but she works the desk at night during the week and was simply amazing!!"