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Reviews of Orbi Palace Hotel Official

4 out of 5
Orbi Palace Hotel Official
Didveli, Borjomi, Samtskhe-Javakheti

Reviews

6.0
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 2 out of 7 reviews" "

8.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Miragha

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good location, no breakfast
The location is amazing, too many activities near the apartment. Best place to stay with family. However, 1. The hotel has to be renovated urgently. 2. Furniture is old, 3. Towels are mostly torn 4. Bath amenities with the lowest quality 5. SPA doesn't have slippers and enough towels. Note. Special thanks to the reception team (Nika) and friendly housekeeping.
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Bedroom
WC
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022
Response from Volodymyr on 9 Feb,2022
Dear guest, Thank you for taking the time and rating us. We are glad that you enjoyed your stay and hope to see you soon again Kind regards

2/10 Terrible

Salome

Stayed 2 nights in Jan 2022

6/10 Okay

Amr

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
All OK but heater wasn't working properly Swimming pool on other building so couldn't use it as passing street after using pool with kids not possible in cold weather.
Stayed 1 night in Dec 2021
Response from Volodymyr on 18 Dec,2021
Dear Mr. Amr, First of all, thank you for taking the time and sharing your experience with us. It is sad to hear that our services didn’t meet all of your expectations and even those additional heaters did make you feel warm. Unfortunately there is nothing we can do about the swimming pool. Even though there are changing rooms and hair driers we understand that it isn’t always convenient to walk outside. Please accept our apologies one more time and we hope you will visit us again, maybe in another time of the year. Regards, Volodymyr, Hotel Manager

8/10 Good

Givi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Jan 2020

6/10 Okay

Laila

Liked: Cleanliness
Stayed 1 night in Jan 2022
Response from Volodymyr on 9 Feb,2022
Dear Laila, Thanks for rating us. We hope you will give us a chance to serve you better in the near future. Regards