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Hermitage Hotel OCEANA COLLECTION

4.0 star property
Family-friendly Bournemouth hotel connected to the convention centre, steps from Bournemouth International Centre

Choose dates to view prices

Located near Bournemouth Lower Gardens, the Hermitage Hotel OCEANA COLLECTION welcomes guests with a warm lobby fireplace, two restaurants, and a coffee shop. Visitors enjoy in-room WiFi, outdoor pool access, and consistently praise the helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available
  • Housekeeping
The current price is S$111
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room

1 bedroom, in-room safe, desk, iron/ironing board

Classic Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
LCD TV
Pillow menu
Separate bedroom
Shower/bath combination
Hairdryer
Electric kettle
Coffee/tea maker
Heating
Pillow menu
Crib/infant bed
Hairdryer
Bath with shower
Champagne service
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic King or Twin Room

1 bedroom, in-room safe, desk, iron/ironing board

Classic King or Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
LCD TV
Pillow menu
Separate bedroom
Shower/bath combination
Hairdryer
Electric kettle
Coffee/tea maker
Heating
Pillow menu
Crib/infant bed
Hairdryer
Bath with shower
Champagne service
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic King or Twin Room

1 bedroom, in-room safe, desk, iron/ironing board

Classic King or Twin Room

Highlights

Heating
LCD TV
Pillow menu
Separate bedroom
Shower/bath combination
Hairdryer
Electric kettle
Coffee/tea maker
Heating
Pillow menu
Crib/infant bed
Hairdryer
Bath with shower
Champagne service
  • Sleeps 2
  • 2 Twin Beds

View all photos for Compact Double Room

1 bedroom, in-room safe, desk, iron/ironing board

Compact Double Room

Highlights

Heating
LCD TV
Pillow menu
Separate bedroom
Shower/bath combination
Hairdryer
Electric kettle
Coffee/tea maker
Heating
Pillow menu
Crib/infant bed
Hairdryer
Bath with shower
Champagne service
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

1 bedroom, in-room safe, desk, iron/ironing board

Classic Single Room

7.0 out of 10
Good
(2 reviews)

Highlights

Heating
LCD TV
Pillow menu
Separate bedroom
Shower/bath combination
Hairdryer
Electric kettle
Coffee/tea maker
Heating
Pillow menu
Crib/infant bed
Hairdryer
Bath with shower
Champagne service
  • Sleeps 1
  • 1 Twin Bed
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About the area

Map
Exeter Road, Bournemouth, England, BH2 5AH

What's nearby

  • Bournemouth International Centre - 1 min walk - 0.0 km
  • Bournemouth Pavillion Theatre - 3 min walk - 0.3 km
  • Bournemouth Beach - 3 min walk - 0.3 km
  • Bournemouth Pier - 5 min walk - 0.4 km
  • Bournemouth University - 5 min drive - 3.4 km

Getting around

  • Bournemouth Station - 6 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 14 min drive

Restaurants

  • ‪Bar So - ‬2 min walk
  • ‪Harry Ramsden's - ‬4 min walk
  • ‪Aruba - ‬2 min walk
  • ‪BrewDog Bournemouth - ‬5 min walk
  • ‪The Prom Cafè - ‬2 min walk

About this property

Hermitage Hotel OCEANA COLLECTION

Upscale family-friendly hotel near Bournemouth International Centre
Located close to Bournemouth Lower Gardens and Bournemouth Pavillion Theatre, Hermitage Hotel OCEANA COLLECTION provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and a bar.
You'll also find perks such as:
  • Outdoor pool access nearby
  • Buffet breakfast (surcharge), self-parking (surcharge) and access to a nearby indoor pool
  • A reception hall, smoke-free property and tour/ticket information
  • A 24-hour front desk, beach umbrellas and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 76 rooms feature comforts such as 24-hour room service and pillow menus, as well as perks such as free WiFi and laptop-compatible safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Highchairs, children's dinnerware and art supplies
  • Shower/bath combinations, free toiletries and hairdryers
  • 32-inch LCD TVs with digital channels
  • Electric kettles, heating and daily housekeeping

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The price is S$128
includes taxes & fees
23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 14 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Lounge
  • Thomas Hardy

Things to do

  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Art supplies
  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 775 square feet of conference space
  • Business centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Built in 1850
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20, per pet, per night, plus a deposit of GBP 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Cots (infant beds) are available for GBP 6.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 15.95 for adults and from GBP 7.95 for children
  • Self-parking fee: GBP 14.00 per day
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 6.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

Property is also known as

Hermitage Bournemouth
Hermitage Hotel Bournemouth
Hermitage Hotel OCEANA COLLECTION Bournemouth
Hermitage OCEANA COLLECTION Bournemouth
Hermitage OCEANA COLLECTION
Hermitage Oceana Collection
Hermitage Hotel OCEANA COLLECTION Hotel
Hermitage Hotel OCEANA COLLECTION Bournemouth
Hermitage Hotel OCEANA COLLECTION Hotel Bournemouth

Frequently asked questions

Does Hermitage Hotel OCEANA COLLECTION have a pool?

Yes, this property has outdoor pool access.

How much does it cost to stay at Hermitage Hotel OCEANA COLLECTION?

As of 8 Nov, 2025, prices found for a 1-night stay for 2 adults at Hermitage Hotel OCEANA COLLECTION on 9 Nov, 2025 start from S$110.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hermitage Hotel OCEANA COLLECTION pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a deposit of GBP 50 per stay and a fee of GBP 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hermitage Hotel OCEANA COLLECTION?

Self-parking is available for GBP 14.00 per day. Limited spots are available.

What time is check-in at Hermitage Hotel OCEANA COLLECTION?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hermitage Hotel OCEANA COLLECTION?

Checkout is at 11 AM.

Where is Hermitage Hotel OCEANA COLLECTION located?

This family-friendly Bournemouth hotel is located on the waterfront, steps away from Bournemouth International Centre, Bournemouth Lower Gardens and Bournemouth Pavillion Theatre. Bournemouth Beach and O2 Academy Bournemouth are also within 3 mi (5 km). Bournemouth Station is 23 minutes by foot.

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Hermitage Hotel OCEANA COLLECTION Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 392 out of 1001 reviews
Rating 8 - Good. 338 out of 1001 reviews
Rating 6 - Okay. 163 out of 1001 reviews
Rating 4 - Poor. 67 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Elin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff, lovely breakfast, quiet room. Clean - would recommend!
Stayed 3 nights in Sep 2025

8/10 Good

Darren

Liked: Cleanliness, amenities
Room was good, little dated but expected for an older hotel. Staff were fine and helpful. Only complaint is breakfast, the small buffet area was crowded and only one coffee machine meant it felt chaotic.
Stayed 1 night in Nov 2025

6/10 Okay

Craig

Liked: Cleanliness
Disliked: Property conditions & facilities
Staff were very helpful, especially at Check in. The room was modern but small and was noisy due to being above the lounge area. Room was also very warm even after turning the aircon down. Mattress was very firm, neither of us slept very well. Limited choice of foods at breakfast and a lot of choice was empty. Overall, its not a bad hotel just needs a little bit of work.
Stayed 1 night in Nov 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, rooms had very recently been redecorated so in great condition, Excellent location as very close to beech and peer.
Stayed 1 night in May 2025

6/10 Okay

Diane

Very nearby to Bournemouth Beach. Good location..
Stayed 3 nights in Apr 2025

8/10 Good

Josie

Liked: Cleanliness, staff & service, room comfort

Nice hotel

Nice hotel with lovely service. Breakfast is excellent. I wouldn’t rate this hotel 4star maybe 3 star and needs a little updating in places but overall a good hotel.
Stayed 1 night in May 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the hotel a few times and it has the lovely feel of a family run hotel although I assume it’s not. Staff are lovely and really helpful.
Stayed 1 night in Mar 2025

8/10 Good

Sai

Liked: Cleanliness
Friendly staff on check in Great location near beach and conference centre Dated decor, bathroom does have some sealant mould. Only one socket in the room which TV and phone plugged into
Stayed 2 nights in Jun 2025

10/10 Excellent

Rong

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs work at this property are always helpful to answer question j have. The food and service provided in the restaurant in the property are very good.
Stayed 8 nights in Jan 2025

2/10 Terrible

Taimoor Shah

Liked: Property conditions & facilities
Disliked: Staff & service
Low quality and extra cost doesn’t worth
Stayed 1 night in Jul 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Great location very friendly staff, rooms clean breakfast very tasty!
Stayed 4 nights in Jul 2023

6/10 Okay

Beverley

Liked: Cleanliness
Great location, clean room and comfy beds but noisy doors and lift - food awful - breakfast cold and ran out of items, evening meal tasteless - a real shame as this used to be a lovely hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Serpil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay at this hotel again. Very close to the beach and friendly staff
Stayed 1 night in Apr 2023

8/10 Good

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is in an amazing location! Right on the beach and walkable distance to the centre. The rooms are spacious, modern and clean. The rest of the hotel is a little out dated but still a nice hotel. The one thing that really did let this place down is the staff. Everyone we met was very unwelcoming, we didn’t even get a hello when we checked in. I don’t think we saw one member of staff smile and it is a shame because this hotel has so much potential to be even better. I would stay here again because the location is great but I wouldn’t hold out any expectations to be greeted in a friendly way or made to feel welcome.
Stayed 1 night in May 2025

10/10 Excellent

diane

Liked: Cleanliness, property conditions & facilities, room comfort

Truly worth a stay at this lovely hotel

We travelled from London to make the most of the sunshine. This was a return visit, as we have stayed before and love its location, 1min walk to pier and beach. On arrival, greeted by a lovely young lady on reception. I cheekily asked if there was a sea view room available, as we booked a standard room, without hesitation she upgraded us to a lovely room with views over the pier and beach, large king size bed and a dressing and seating area. During our stay the staff where lovely, friendly and helpful. Defo third return. Would highly recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older hotel on the sea front which has been modernised to cater for residents of all ages and abilities.
Stayed 3 nights in Jun 2024

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
We will be staying with you again soon
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing
Stayed 1 night in Jan 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy guests

Very friendly service,, gentlemen at reception desk very helpful and allowed us to book in early which was a great help, all in all a lovely stay
Stayed 1 night in Mar 2023

10/10 Excellent

Dalbir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 1 night in Apr 2023

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definetly go back next year

Amazing experience, great room and friendly people
Stayed 1 night in Jun 2022

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it here

Despite the hotel having major refurbishment, I didn't hear any noise. Lovely double room with a sea view.
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best

just perfect clean friendly helpful
Stayed 1 night in Nov 2023

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good especially the reception staff and their eagerness to sort a minor problem. This has encouraged us to book to return, we shall look forward that very much
Stayed 1 night in Feb 2024