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Rating 10 - Excellent. 113 out of 213 reviews" "
10 - Excellent
113
Rating 8 - Good. 85 out of 213 reviews" "
8 - Good
85
Rating 6 - Okay. 5 out of 213 reviews" "
6 - Okay
5
Rating 4 - Poor. 5 out of 213 reviews" "
4 - Poor
5
Rating 2 - Terrible. 5 out of 213 reviews" "
2 - Terrible
5
9.4/10
Cleanliness
8.8/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
4/10 Poor
Christopher, Stourbridge
Business traveller
26 Jan,2024
Disliked: Cleanliness
12 night stay, room cleaned once, 3 night stay, no cleaning. Staff on reception do not speak very good English and communication is difficult
Christopher
Stayed 3 nights in Jan 2024
Response from The Liberty Hotel on 21 Mar,2024
Dear Christopher,Thank you for your feedback and your honest review. We are sorry to hear that the housekeeping during your stay did not meet your expectations and communication with our reception staff was difficult. We will ensure that these issues are addressed and improved to provide our guests with a more pleasant stay. Thank you for your constructive feedback, it helps us to continuously optimize our service. We still hope that you enjoyed your stay and would be happy if you gave us another chance in the future to convince you of our service. Thank you for your understanding.Kind regards.
We stayed here to be close to our Costa Cruise ship embarkation point. The staff were the best part of our stay though the property was very nice and clean and we loved our room. They don't serve lunch but the breakfast and dinner were excellent. I would stay here again for sure.
Tom
Stayed 1 night in Aug 2023
6/10 Okay
Loretta
7 Jul,2023
Liked: Cleanliness
Air Conditioning was on with no cooling.
I booked this hotel specifically for the Air Conditioner. It was around 65 F outside and at least 75 inside the room. We left for a few hours hoping the AC would cool the room but there was no improvement. When I complained I was told "Germany doesn't have AC like Americans expect. The law says we can only cool the room to 5 (or 10?) degrees C above the outside temperature. I have heard this many times. It made me feel like they were actually heating the hotel. We were on the street and did not want to leave the window open due to the noise, so she gave us a room on the 1st floor facing the water. Unfortunately due to security and the shared balcony with the whole floor we could not leave the door/window open at night.
The superior room was very comfortable for 3 people. We faced the river and had a wonderful view. The water pressure in the shower was spectacular! The breakfast was very good also. I would stay here again.
Moin und Danke für die Bewertung. Wir streben immer nach dem Besten als Ihr Gastgeber und würden uns freuen, wenn Sie uns wissen ließen, was nicht zu Ihrer Zufriedenheit war. Wir Bedanken uns für Ihren Besuch und würden uns freuen Sie beim nächsten Mal wieder im Liberty begrüßen zu dürfen. Alles Gute
Well, for business you can forget it. Internet does not work, throws you outevery 5 min. Breakfast is a kinder garding arrangement. Dinner impossible unless you arrange one day before. Garage only for small cars lije Mini. If you have Mercedes you cannot open doors. Staff looks like los. If you keep offering hotels like that for high proce this is a last time I used your service.
John
Stayed 2 nights in Aug 2020
Response from Alina Wolff on 29 Aug,2020
Dear John,
thank you for taking your time to review your stay with us. We regret that you could not fully enjoy your stay with us but are happy that you share your thoughts with us so that we have the chance to work on it and do it better next time. Regarding the wifi, we are currently already working on the wifi connection and the signal strength of our access points so it should be better soon. Regarding breakfast and dinner, we are currently not allowed to offer as many tables as before Covid-19 so that a reservation becomes necessary; same as in most restaurants outside the hotel. But we are sorry to hear that you did not like our breakfast choice. We will do our best to improve our services.
Kind regards,
Your Liberty Team
Great location and very convenient private car parking underneath. I booked a suite which was a very nice room, large with a good size desk to work at, large bathroom and access to the large balcony/terrace that wraps around the top floor of the building - the other suites also have access to this area. The bar is very cosy and the barmaid was very friendly and made an excellent Old Fashioned for me! I had a good dinner in the restaurant too and the hotel is located in a great position overlooking the port and sea with easy access to the town centre. I will most definitely be staying here again on any future trips to Bremerhaven.
Nigel
Stayed 1 night in Dec 2019
10/10 Excellent
Verified traveller
1 Nov,2019
Verified traveller
Stayed 2 nights in Oct 2019
8/10 Good
Verified traveller
6 Oct,2019
Liked: Cleanliness
Disliked: Room comfort
Decent but can be improved
Hotel reception staff is very good. They provide excellent customer service and are very friendly. Same for the bar staff on 5th floor.
There was mould on the bread during breakfast. The staff replaced it but the hotel should not be serving these things. The drain was not working in the shower so it was always flooding. Air conditioner did not work.
The Liberty Hotel is lovely. There is a great breakfast with a lovely view of the river. The rooms seem new and are clean. I will stay here again. The location is perfect.
Super location for all tourist activities, great parking and amazing breakfast. Lots of attention to little details in the room aiming for luxury. Unfortunately, neither our Internet nor Our air-conditioning worked. As the location is Northern, opening the window would've solve the problem but the room shares a common balcony with all of the rooms causing and privacy and safety concern is the window/door was left open. This is only a problem for the Harborside rooms for which we paid extra.
New hotel, the rooms were brilliant and the service excellent. The hotel sits on the river and there is plenty of bars, restaurants and places to visit within walking distance. Really good price for the quality of the hotel. They even went out of the way to provide a take-away breakfast as we left at 4.30am before the kitchens were open. Will not hesitate to stay there again.
Good views over the river, superb breakfast, powerful WiFi & safe bike storage. Do eat nearby - 5 minutes walk, at the Asian Wok bistro, freshly cooked dishes in a spotless setting with flowers everywhere - also enjoyed an excellent diner at Pier 6.
Hotel is new and very clean. Stayed for a month and enjoyed my stay.
Jeffory
Response from Gaby on 23 May,2018
Dear Jeffory,
I was happy to read your positive review and I would like to thank you for taking the time to share your impressions with us. Thank you for staying with us ( one month! ) and we hope to see you again in the near future.
Best wishes from Bremerhaven,
your LIBERTY team
Man könnte die Lüftung im Bad mehr als einmal im Jahr sauber machen. Der Staub kam schon aus der Abdeckung raus.
Die WLAN stabilität in der 5ten Etage war kaum bis gar nicht gegeben. Sehr viele Abbrüche und der Zwang sich neu anzumelden.
Sonst war alles sehr gut, top Sauberkeit, tolles Personal und sehr gutes Frühstück.
Wenn man etwas verbessern könnte, außer den zwei oben genannten Punkten, wäre es die Einführung eines internetfähigen TVs.
Tobias
Stayed 1 night in Feb 2024
Response from The Liberty Hotel on 21 Mar,2024
Moin Tobias,vielen Dank für Ihr Feedback und Ihre ehrliche Bewertung. Es tut uns leid zu hören, dass die Lüftung im Bad nicht ausreichend gereinigt wurde und die WLAN-Stabilität in der 5. Etage nicht zufriedenstellend war. Wir werden sicherstellen, dass diese Punkte umgehend angesprochen und verbessert werden, um unseren Gästen einen angenehmeren Aufenthalt zu bieten. Wir freuen uns jedoch sehr zu hören, dass Sie mit der Sauberkeit, dem Personal und dem Frühstück zufrieden waren. Vielen Dank für Ihr konstruktives Feedback, es hilft uns dabei, unseren Service kontinuierlich zu optimieren. Wir werden auch prüfen, ob die Einführung eines internetfähigen TVs möglich ist. Vielen Dank für Ihre Anregungen und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Liebe Grüße,Ihr THE LIBERTY Team
Ein super Hotel, die Lage perfekt, mit sehr schöner Aussicht auf den Hafen, nettes und zuvorkommendes Personal, super Frühstück, es fehlt an nichts, sehr sauber , alles zu Fuss zu erreichen
Jeder Zeit wieder und sehr zu empfehlen