Bridal Veil Holiday Rentals

"We have stayed at many Holiday Inns over the years. This one is shabby. The carpets in the hallways and the rooms are disgusting. The chairs in the dining area are falling apart. There was trash under the beds. I read many reviews so I expected it to be the usual standard of a Holiday Inn, but it most definitely is not. Also, be aware that you have to pay to park, even for one night."

"Amazing front desk staff who greeted you upon arrival. Room was big and comfortable."

"Good Breakfast"

"The room was clean and roomy. The staff was very friendly and kind. "

"The hot tubs, pools, sauna, and ice tub were excellent."

"They gave us a different room then what we had reserved. Did not have hot water in the bathroom or kitchen sink. The hallway smelt like wet dog or dirty gym socks. We reserved a kitchenette but the the burners didn't work, so we ended up eating both nights we were there. The staff on the first day was not very friendly at all."

"Airport shuttle was great, scheduled for a time and it was there at that time. I did not stay at the hotel long but it was clean."

"Air conditioning not working "

"This was probably one of the most disorganized hotels I have ever stayed at. Check in was slow and unprofessional (three people behind the desk, one trainee) and the other two chatting with her casually and laughing while half heartedly checking me in. After a slow 10 mins (I had already done pre check in on my phone thankfully), we went up to our room, opened the door and two dogs came rushing to us barking, the room was occupied. I was traveling with 4 kids too. We all went down to the lobby, the front desk didn’t apologize for the inconvenience, the girl actually said “that shouldn’t happen.” And they spoke to each other trying to figure out which room to give us. The room was OK. Not cleaned very well (the floor), there were ants on the one side by the wall which we dealt with for our whole stay but I made sure to keep the floor clean and not leave food around. We had two bath towels (and hand towels, for 5 people), they had said all the laundry was being done so no extra towels were available yet. The pull out couch had no bedding for it. I was given some sheets later that evening once the laundry was done but no blanket. So I didn’t sleep with a blanket for the 4 nights we were there, just top sheets. The beds were comfortable. Shower was good. Housekeeping staff were so helpful and much more caring than front desk staff. Breakfast was good, not a huge variety but well stocked for what they had."