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Reviews of Riverbank Park Motel

2.5 out of 5
Riverbank Park Motel
69 Gavan Street, Bright, VIC

Reviews

8.4

Very good

Rating 10 - Excellent. 150 out of 361 reviews" "
Rating 8 - Good. 142 out of 361 reviews" "
Rating 6 - Okay. 49 out of 361 reviews" "
Rating 4 - Poor. 14 out of 361 reviews" "
Rating 2 - Terrible. 6 out of 361 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best feature of this property is that it backs onto Owens river
Stayed 4 nights in Mar 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, clean rooms with accessibility to the river behind the motel. The owner was super helpful. I will stay here if I pass through again!
Stayed 2 nights in Jan 2024
Response from Riverbank Park Motel on 1 Mar,2024
Wonderful to hear that you enjoyed your stay! We look forward to seeing you again.Thanks, Neil and Emma

8/10 Good

Kerri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position on the Ovens River. An easy stroll into town too.
Stayed 2 nights in Jan 2024
Response from Riverbank Park Motel on 1 Mar,2024
Thanks Kerri for the lovely feedback. We hope to see you again.Neil and Emma

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Riverbank Park Motel on 1 Mar,2024
Thanks for the great rating Daniel! We hope to see you again.Neil and Emma

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly place to stay
Stayed 3 nights in Jan 2024
Response from Riverbank Park Motel on 1 Mar,2024
Thanks Brian for your kind feedback. We hope to see you again.Neil and Emma

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would love to return .
Comfortable and close to town and riverside. Great , quiet location.
Stayed 2 nights in Dec 2023
Response from Riverbank Park Motel on 1 Mar,2024
Thanks Judith! We hope to see you again!Neil and Emma

10/10 Excellent

Amy

Stayed 2 nights in Oct 2023

10/10 Excellent

Olivia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
A great location, so close to the river with river views and easy walking distance to walking trails and shops. The rooms were clean, smelt fresh and felt safe. I think the pool may need attending to but this may come closer to Summer. Would definitely stay again!
Stayed 2 nights in Sep 2023
Response from RPM on 2 Oct,2023
Hi Olivia,Yes, our pool is coming out of its winter hibernation. Thank you for your fantastic review and hope to see you again soon in Bright.Kind regards,Neil and Emma

10/10 Excellent

REMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place to stay, staff are very friendly and helpful. Rooms are modern and very spacious.
Stayed 4 nights in Sep 2023

8/10 Good

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely renovated, freshly painted with new carpets and new beds. Very comfortable and great location on the river
Stayed 1 night in Sep 2023
Response from RPM on 18 Sept,2023
Hi Andrew,Glad you and your son enjoyed your stay with us, look forward to seeing you next time.Enjoy the Field Day.Kind regards,Neil and Emma

10/10 Excellent

Charlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riverbank Park is the best place to stay in Bright. The owners are super helpful and welcoming. The Motel is within very easy walking distance to the Hotel, Restaurants, Brewery, IGA and all attractions within Bright townsite. We always stay here and always will in the future.
Stayed 2 nights in Aug 2023
Response from RPM on 7 Sept,2023
Hi Charlie,Great feedback, thank you, we do our best, look forward to seeing you again in the not to distant future.Kind regards,Neil and Emma

10/10 Excellent

Emmet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was super clean and well kept, hotel owner went above and beyond when we had car and helped me out making sure our vehicle was all good for the long drive home.
Stayed 6 nights in Jul 2023
Response from RPM on 7 Sept,2023
Hi Emmet,Glad you got home safe and well, hope you enjoyed Bright. Those little things make a great story in years to come. Hope to see you again soon.Kind regards,Neil and Emma

10/10 Excellent

Alison

Liked: Amenities
A nice hotel with good amenities. Fantastic location close to the centre of town but remains quiet.
Stayed 1 night in Jul 2023
Response from RPM on 7 Sept,2023
Hi Alison,Yep a quiet season, we cant do much about that, super happy you enjoyed your stay with us and hope to see you again next time.Kind regards,Neil and Emma

10/10 Excellent

Vorng

Liked: Cleanliness, staff & service, property conditions & facilities
A nice place. Friendly staff.
Stayed 1 night in Jul 2023
Response from RPM on 7 Sept,2023
Hi Vorng,Thank you for the great feed back, look forward to seeing you again in Bright.Kind regards,Neil and Emma

10/10 Excellent

Gagan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Jun 2023

8/10 Good

wayne

Travelled with partner
Liked: Cleanliness, staff & service
a wee bit tired but comfortable and friendly
Stayed 1 night in Jun 2023

6/10 Okay

Wendy

Travelled with family
Liked: Staff & service
It was very old but ok. White powdery substance on the shower floor (hopefully cleaning products) and the towel rail fell off continuously.
Stayed 1 night in Apr 2023
Response from RPM on 28 Apr,2023
Hi Wendy,The photos of our rooms are a true representation of what they are, so there should have been no surprises.Why didn't you come and see us regarding any issues you had with the room, we would have been more than happy to do our best to rectify any issues.Kind regards,Riverbank Park Motel

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice and clean perfect location on the river and walking distance to shops, cafes and bars One little tip ignore your gps it’s will take you on a massive detour if you are coming from harritville side of bright 😂😂😂
Stayed 2 nights in Apr 2023
Response from RPM on 28 Apr,2023
Hi Ray,Very good point, we have tried to have this rectified but with no success. Kind regards,Riverbank Park Motel

10/10 Excellent

Doreen Couchman and Judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent
Stayed 2 nights in Mar 2023
Response from RPM on 24 Mar,2023
Hi Ladies,We are glad you enjoyed your stay in Bright and hope to see you again.Kind regards,Neil and Emma

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service
Nice place in a great location & friendly staff.
Stayed 2 nights in Mar 2023
Response from RPM on 24 Mar,2023
Hi Frank,Thank you for your great review and we hope to see yo again.Neil and Emma

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
River walks out back,close to everything.friendly and welcoming staff.
Stayed 1 night in Mar 2023
Response from RPM on 24 Mar,2023
Hi John,Yes we are so lucky to be in such a great spot, with town only 300m away.Kind regards,Neil and Emma

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2023
Response from RPM on 24 Mar,2023
Hi Andrea,thank you for your score :)Kind regards,Neil and Emma

10/10 Excellent

Dexter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing comfortable Stay
Riverbank Park Motel is centrally located within walking distance to shops and restaurants. Owners Neil and Emma were very pleasant and helful. Room was tastefully decorated clean and comfortable. Good views of the mountains. Good walking tracks near the river very close to the property.
Stayed 2 nights in Feb 2023
Response from RPM on 24 Mar,2023
Hi Dexter,Thank you for the great review, yes we are getting there with our rooms, appreciate the feedback.Kind regards,Neil and Emma

8/10 Good

maree

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under new owner/ management Working hard to bring a fresh new look. A enthusiastic couple willing to assist in any way to provide a comfortable stay. Lovely garden area.. bbqs available Meat trays available. River on doorstep.
Stayed 1 night in Feb 2023

8/10 Good

maree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful garden area bbqs provided .. on the river ..
Stayed 1 night in Feb 2023
Response from RPM on 24 Mar,2023
Hi Maree,Yes the BBQ's are all new and give our guests a lovely experience in our garden area.Neil and Emma

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean up market motel
Up market motel in good location, near to town and river view. Clean room and provided barbeque and tools. Friendly hotel owner couple. Would come back again. Highly recommended.
Stayed 1 night in Jan 2023
Response from RPM on 24 Mar,2023
Hi Anthony,Great feedback, than you for that, hope to see you again soon.Kind regards,Neil and Emma

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay!
Stayed 1 night in Jan 2023

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2023

6/10 Okay

Leonie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean, good location. Very tired.
Stayed 1 night in Jan 2023

6/10 Okay

Jill

Travelled with partner
The location and views from the top floor are fantastic. The facilities are a bit dated and lacking I.e. no microwave or wine glasses. Owners seem keen to improve so should be better in due course.

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town but quiet. Great gardens and trees
Stayed 2 nights in Nov 2022
Response from RPM on 29 Nov,2022
Hi Paul,thank you for the feedback, look forward to seeing you again.Riverbank Park Motel

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

6/10 Okay

Jennifer

Travelled with partner
Liked: Staff & service
Property was showing its age. Door lock sticking, heater getting overheated and very loud after 40 minutes so had to turn off, bathroom widow unable to close all the way instead of exhaust fan.
Stayed 1 night in Nov 2022

8/10 Good

Helen

Stayed 1 night in Oct 2022

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front view of the motel was "ordinary", but once opening the door to the room one could see the gorgeous view of the river and gardens. It was such a lovely unexpected surprise to see such a pretty sight. The room had a full size fridge and a microwave, in addition to the kettle, toaster and an iron. Although some of the furniture was a little old fashioned the room was neat and tidy. The little balcony looked over the river and lawns.
Stayed 1 night in Sep 2022
Response from RPM on 23 Oct,2022
Hi Michelle,Yes the view is a lovely surprise, we are working on updating the rooms with new carpet etc. but it all takes time.

6/10 Okay

Philip

Disliked: Staff & service
Hotel was not well kept, needed an update.
Stayed 1 night in Sep 2022
Response from RPM on 23 Oct,2022
Yes we know certain things need updating, we have only had the property for 5 weeks and are working on modifications.All rooms are cleaned very well after every use, due to staff shortages in the area there is only 2 of us looking after the entire property.

10/10 Excellent

Joel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and friendly atmosphere. Well worth the stay.
Stayed 1 night in Sep 2022
Response from RPM on 23 Oct,2022
Hi Joel,Thank you for your great review, look forward to seeing you next time.

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was great and it was nice and close to Bright town centre, staff on arrival were pleasant and check in was efficient.
Stayed 2 nights in Sep 2022
Response from RPM on 23 Oct,2022
Hi Steven,Thank you for your kind review, look forward to seeing you on your next visit to Bright.

8/10 Good

Kaye

Stayed 2 nights in Sep 2022

8/10 Good

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2022

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the view out of the room was sensational
Stayed 1 night in Sep 2022

8/10 Good

Nancy

Liked: Staff & service, property conditions & facilities, room comfort
Overnight stay, Bright Vic.
The bed was very comfortable, best sleep I'd had in 2 weeks of travelling. The view from the room was lovely and location very good to walk into town.
Stayed 1 night in Sep 2022

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find, close to Centre of town. Clean
Stayed 1 night in Sep 2022

10/10 Excellent

Diane

Stayed 1 night in Sep 2022

8/10 Good

Clair

Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from rae on 4 Sept,2022
Thankyou for your kind review. We appreciate your comments

10/10 Excellent

Daniel

Stayed 1 night in Aug 2022
Response from Manager on 27 Aug,2022
Than k you for your kind review. We appreciate your comments

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from rae on 22 Aug,2022
Thankyou for your review. We appreciate your kind comments