Mercure Bristol Brigstow Hotel

Riverwalk hotel with 24-hour front desk and restaurant

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Where to?

Dates

November 2025

6

December 2025

Down duvets, in-room safe, desk, blackout curtains

At Mercure Bristol Brigstow Hotel, modern comfort meets the charm of Bristol City Centre. Indulge in Regional cuisine at Ellipse restaurant, enjoy a drink at the bar or connect to WiFi in your room. With dry cleaning/laundry services and a banquet hall nearby Cabot Circus Shopping Centre and Bristol Hippodrome Theatre.

Very good

Popular amenities

Bar
Room service
24/7 front desk
Breakfast available
Housekeeping
Laundry

Room options

Check availability for these dates

Tonight

Nov 6 - Nov 7

Tomorrow

Nov 7 - Nov 8

All rooms

1 bed

2 beds

Showing 4 of 4 rooms

Classic Room, 1 Queen Bed

Highlights

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Blackout curtains

Down duvet

Hairdryer

Eco-friendly toiletries

20 sq m
Sleeps 2
1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Blackout curtains

Down duvet

Hairdryer

Eco-friendly toiletries

20 sq m
Sleeps 2
1 Queen Bed

Privilege, Room, 1 Queen Bed

Highlights

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Blackout curtains

Down duvet

Eco-friendly toiletries

Hairdryer

20 sq m
Sleeps 2
1 Queen Bed

Classic Room, 2 Single Beds

Highlights

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Blackout curtains

Down duvet

Hairdryer

Eco-friendly toiletries

Sleeps 2
2 Twin Beds

About the area

5-7 Welsh Back, Queen Quay, Bristol, England, BS1 4SP

What's nearby

Bristol Hippodrome Theatre - 6 min walk - 0.6 km
Cabot Circus Shopping Centre - 7 min walk - 0.7 km
University of Bristol - 8 min walk - 0.7 km
SS Great Britain - 16 min walk - 1.4 km
Clifton Suspension Bridge - 5 min drive - 3.7 km

Getting around

Bristol Temple Meads Station - 14 min walk
Bristol International Airport (BRS) - 24 min drive

Restaurants

‪BrewDog Bristol - ‬1 min walk
‪The Old Duke - ‬2 min walk
‪Three Brothers Burgers - ‬1 min walk
‪The Crown - ‬3 min walk
‪King Street Brew House - ‬2 min walk

About this property

Mercure Bristol Brigstow Hotel

Upscale hotel near Bristol Hippodrome Theatre

Located close to Cabot Circus Shopping Centre and University of Bristol, Mercure Bristol Brigstow Hotel provides dry cleaning/laundry services, a bar and a business centre. The on-site Regional cuisine restaurant, Ellipse, offers lunch and dinner. Guests can connect to free in-room WiFi.

Additional perks include:

Full breakfast (surcharge), express check-out and coffee/tea in reception
A lift, meeting rooms and luggage storage
A banquet hall, wedding services and concierge services

Room features

All 116 rooms boast comforts such as 24-hour room service, as well as perks such as late-night room service and free WiFi.

More conveniences in all rooms include:

LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and deep-soaking baths
33-inch flat-screen TVs with satellite channels
Fridges, free infant beds and coffee/tea makers

Similar properties

Pet-friendly
Free WiFi
Restaurant
Air conditioning

includes taxes & fees

9 Nov - 10 Nov

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available
Offsite parking available (GBP 15 per night); discounts available

Food and drink

Daily full breakfast available 6:30 AM to 9:30 AM for a fee: GBP 12 per person
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Ellipse

Things to do

TV in common areas

Family friendly

In-room cot
In-room refrigerator
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Wedding services

Business services

Business centre
Conference centre (1,324 square foot of space)
Meeting rooms

Outdoors

On a river

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk

More

At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive recycling policy
Humane treatment of captive wild animals
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Down comforter
Free cot

Bathroom

Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Towels provided

Entertainment

33-inch flat-screen TV with satellite channels
MP3 dock

Food and drink

24-hour room service
Coffee/tea maker
Refrigerator

More

Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Iron/ironing board
LED lighting
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

Fee for full breakfast: from approximately GBP 12 per person
Nearby parking fee: GBP 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brigstow

Brigstow Bristol

Brigstow Bristol Hotel

Brigstow Mercure

Bristol Brigstow

Mercure Brigstow

Mercure Brigstow Hotel

Mercure Bristol Brigstow

Mercure Bristol Brigstow Hotel

Mercure Hotel Brigstow

Accor Brigstow Bristol

Mercure Brigstow Bristol Hotel Bristol

Mercure Bristol

Mercure Bristol Brigstow

Mercure Bristol Brigstow Hotel Hotel

Mercure Bristol Brigstow Hotel Bristol

Mercure Bristol Brigstow Hotel Hotel Bristol

Frequently asked questions

Is Mercure Bristol Brigstow Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Bristol Brigstow Hotel?

This hotel doesn't offer parking.

What time is check-in at Mercure Bristol Brigstow Hotel?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Mercure Bristol Brigstow Hotel?

Checkout is at noon.

Where is Mercure Bristol Brigstow Hotel located?

Located in Bristol City Centre, this hotel is within a 10-minute walk of Bristol Castle Park, Bristol Hippodrome Theatre and Cabot Circus Shopping Centre. Castle Park and St Nicholas Market are just steps away. Bristol Temple Meads Station is 14 minutes by foot and Bristol (TPB-Bristol Temple Meads Train Station) is 14 minutes.

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Mercure Bristol Brigstow Hotel Reviews

8.4

Very good

8.8

Cleanliness

9.0

Location

8.8

Staff & service

7.0

Eco-friendliness

8.2

Property conditions & facilities

2/10 Terrible

Verified traveller

31 Jul, 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Never stay at this hotel, bed was broken, air conditioning broken, didn’t stay in the upgraded room we paid for. No tea or coffe facilities in the room, only one lift work, wasn’t offered anything help discount nothing at all. No cups in your room no kettle nothing. Paid for queen room , had a view of car park. Was a birthday night away. Stayed in room 309. Never ever again.

Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

30 Jul, 2021

Liked: Staff & service

Great location, but noisy with window open even at 4am. Breakfast very disappointing just about warm. The toast was the hottest item!

Stayed 1 night in Jul 2021

4/10 Poor

Simon

27 Jul, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities

average at best

not good value for money, and not great for families

Stayed 1 night in Jul 2021

4/10 Poor

Mark

25 Jul, 2021

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Overall the stay was ok. The location was good (very central for the city centre) and the staff were excellent - very friendly and helpful. The main issue was that during the recent heatwave the air conditioning was non existent so that the room was incredibly warm. This meant that it was virtually impossible to sleep at night (although we had a fan in our room which helped slightly).

Stayed 2 nights in Jul 2021

6/10 Okay

Neil

25 Jul, 2021

Liked: Cleanliness, staff & service

Good but needs some upgrades

Hotel is fine perfect location. The rooms would benefit from air conditioning as this made out sleep uncomfortable. Otherwise easy check in. Room clean and adequate. Parking cost £20 for NCP located behind the hotel as it has no on-site parking. Even with parking ‘validation’ by the hotel it was another £20 for this. I’m sure the hotel could agree for rates better than this.

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

19 Jul, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice staff and very nice view from the room

Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

16 Jul, 2021

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Tired and dated property which was badly maintained and cleaned. It fell below the mark for a 4 star hotel and we had a disappointing stay. Reception staff were all very friendly though and it is well located.

Stayed 2 nights in Jul 2021

2/10 Terrible

Joe

13 Jul, 2021

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Huge disappointment and waste of money!

We stayed at Mercure Bristol Brigstow for 1 night and unfortunately it was just awful. On arrival we were greeted by a member of staff who didn't seem very interested in being there. Once we received our key card we headed to the lifts...... When doing my research before booking this hotel I saw comments that the lifts were out of order, these reviews were from over 18 months ago and to my disappointment one of the lifts were still out of order!! The room itself was immaculate! It was clean, spacious and seemed very nice. However, we soon learnt that the air conditioning did not work and the room was boiling! In addition to this, there was a fan in the wardrobe so I assume they know of the issue. When the heat of the room became uncomfortable we decided to head to the hotel bar. On arrival we were greeted by yet another unenthusiastic member of staff who was not wearing a mask or social distancing who showed us to a table and when I asked for a bar menu he simply said 'we don't do bar menu's'. After a hot and sweaty nights sleep it was time for breakfast, which was yet again was disappointing. After checking out I headed to my car, which I parked in the NPC car park behind the hotel (the hotel's recommendation) only to find my car had been broken into and personal belongings stolen. I know this is not the fault of the hotel but when I went back to inform reception they simply said that it is a common occurrence. In conclusion, I would strongly suggest avoiding this hotel!

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

13 Jul, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the location and the quality of room. The parking at NCP is a bit expensive at 19£ for 24 hrs.

Stayed 1 night in Jul 2021

10/10 Excellent

Jon

28 Jul, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location, Great Hotel.

Clean neat hotel with good attention to detail and great loaction. Parking is only 2min walk away and subsidised.

Stayed 1 night in Jul 2020

8/10 Good

Dan, London

27 Jul, 2020

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

we had some noisy neighbours just after midnight but staff staff did not respond via the whatsapp number provided (room phones removed due to COVID-19) which was disappointing. Otherwise - Excellent value and location

Stayed 2 nights in Jul 2020

8/10 Good

Virginie

27 Jul, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Mon sejour dans l'hotel s'est dans l'ensemble bien passé, le personnel etait attentif et le petit dej' du restaurant bon. La chambre etait spacieuse et la litterie geniale. J'etais au 1er etage et la vue sur le canal etait fort agreable. L'hotel se situe egalement en plein centre de Bristol et tout est accessible a pieds. Le seul hic est pour le bruit, on entend tout ce qui se passe a l'exterieur, dans le couloir et y compris dans la chambre des voisins.

Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

27 Jul, 2020

Liked: Staff & service

It was such a lovely stay! They don’t have phones for room service so when we ran out of something we had to call a Whatsapp number - but they only answered it once the whole time we were there!

Stayed 3 nights in Jul 2020

10/10 Excellent

Wayne, Bristol

27 Jul, 2020

Liked: Cleanliness, staff & service

Leaking shower and tap in bathroom. Dirty rug. Other than that fine, breakfast was lovely.

Stayed 1 night in Jul 2020

8/10 Good

Alex

24 Jul, 2020

Liked: Cleanliness, staff & service, room comfort

Trp to Bristol

Staff super friendly. Bed was cosy. But lights flickered and made buzzing noises, lamp did not work. Shower door did not close.

Stayed 1 night in Jul 2020

10/10 Excellent

russell

21 Jul, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very welcoming and reassuring restrictions in plac

Excellent set up for covid restrictions. We'll looked after again

Stayed 3 nights in Jul 2020

10/10 Excellent

Will, London

21 Jul, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was as expected. Room is spacious and clean as well as it was the bathroom. Easy check in/out Only little low is that air conditioning was not that strong and opening the window was impossible due to security measures!

Stayed 2 nights in Jul 2020

8/10 Good

christopher

16 Jul, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice place, nice room, nice staff

Lovely staff, nice room, light and airy (and spotless) Only compaint - no power sockets near the bed

Stayed 1 night in Jul 2020

10/10 Excellent

Mark

16 Jul, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

It was very good value, an excellent room. Faultless in all ways

Stayed 1 night in Jul 2020

10/10 Excellent

Duncan

16 Mar, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely overnight stay. Comfortable and quiet room not far from the centre of Bristol

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

16 Mar, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A well-positioned, pleasant and reasonably-priced hotel. It would be nice if they could offer a bigger discount on the NCP car park one uses when staying there.

Stayed 1 night in Mar 2020

8/10 Good

Jane

2 Mar, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location perfect. No lifts working, not advised before visit. Room very hot.

Stayed 2 nights in Feb 2020

8/10 Good

Jessica

24 Feb, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good Visit

25% Discount on car parking. Room was very clean. Lift was broken so some poor man at reception had to carry suitacase up 6 floors! Was a bit of a pain doing without the lift but apprently if we should have been informed by Hotels.com before our visit.

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

23 Feb, 2020

Disliked: Property conditions & facilities

Lift didn’t work. Room was on 5th floor. Staff quite slow at reception. Room furnishing a little dated. Good location though and nice views of the canal.

Stayed 1 night in Feb 2020

4/10 Poor

DAVID J

20 Feb, 2020

Liked: Cleanliness, property conditions & facilities, room comfort

Not the greatest hotel stay we have had!

Lifts out of action and no email to forewarn! Found ourselves on the 6th floor. Not great with an arthritic hip. Room was fine but having booked months previously we found ourselves at the back facing a building site. The heating was on over drive and could not turn it down. Couple next to us argued for two nights running and we had to call security on the2nd night. We have stayed here previously and has been fine but I don’t believe we will look to stay at this hotel again.

Stayed 2 nights in Feb 2020