Brittas Bay Hotels from S$145

"All very good, went for my birthday and they even gave me some chocolates from Butlers."

"Another example of a hotel that's more than happy to take your money but not provide a service or facility to match the fee/charge. Don't get me wrong - I wholly appreciate that it's a 3 star hotel - I am not expecting 5 star standards or service. However, regardless of the star rating, the very least a hotel should be providing is somewhere clean, well maintained and staff who show some semblance of friendliness towards guests. Whilst check in and check out were not terrible - I certainly did not feel 'welcomed' on check in or 'appreciated' on check out. For a 3 star - the bedroom was very spacious - but very, very dated. But the lack of details was dreadful - storage shelves far too high, dirty plug sockets, in the en-suite - it was full of "screw holes" not filled in, a hand dryer that doesn't work (so just remove it) - the shower head was far too close to the wall. The room just needs to be updated and cleaned properly. The canopy out the back is littered with holes - just remove it. Listen, the above may sound "small" (to some people) - but I am tried of businesses not doing what they are supposed to. Their websites are laden with superlatives - but then in reality - I rarely see them. If you say you're going to do "A, B & C" - or that you are "A, B & C" - then do what you say. But stop under delivering and over charging - it's so insulting to a paying guest."

"The bar was good but slightly expensive. The spa is lovely but there could be more loungers and amenities there. "

"no gym. "

"Staff were fantastic and it was obvious they’ve been very well trained at customer service "

"Lovely room, well situated"

"The proprietor was great! Given it’s a B&B and the price I’d have expected the breakfast to be included but it was an add on. Very clean room. It was small but that wasn’t a problem for us. "

"Very relaxing friendly staff really enjoyed our stay "

"The room and bathroom were clean and staff very nice, helpful and friendly "