Exterior
Check availability

Reviews of Holiday Inn Express & Suites Brunswick, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Brunswick, an IHG Hotel
236 GATEWAY CENTER BOULEVARD, Brunswick, GA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 322 out of 476 reviews" "
Rating 8 - Good. 83 out of 476 reviews" "
Rating 6 - Okay. 39 out of 476 reviews" "
Rating 4 - Poor. 13 out of 476 reviews" "
Rating 2 - Terrible. 19 out of 476 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property seems really clean. Night clerk was very nice. Morning clerk was a little unpleasant. Room was extremly nice. Advise if you dont like think heavy pillows dont use. A little too heavy for me. Gave 5 stars because all just by subjective observation.
Stayed 1 night in May 2024

10/10 Excellent

casi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind breakfast was better than expected
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jeffrey E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the night. Would stay again
Stayed 1 night in May 2024

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so clean and staff was very helpful!
Stayed 1 night in Apr 2024

10/10 Excellent

AaLiyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great stay. Could have been a bit cleaner I had to clean over my room
Stayed 1 night in Apr 2024

10/10 Excellent

Lynda Brooks

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean. Staff was friendly and efficient. Cleaning staff was so friendly and any time they saw us, asked if we needed anything. Will definitely stay again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot breakfast was well maintained. The room keys worked. My husband and I had no problems getting in. I liked the walk-in shower. It was stocked with shower gel, shampoo, and conditioner. The room was clean and modern. The peepholes had privacy covers. We enjoyed the comfortable bed and choice of pillows.
Stayed 4 nights in Apr 2024

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to 95, clean, safe.
Stayed 1 night in Apr 2024

10/10 Excellent

michael

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Comfortable beds, great breakfast and very friendly staff .
Stayed 3 nights in Apr 2024

10/10 Excellent

Lyubov

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N.a
Stayed 1 night in Apr 2024

8/10 Good

paul, Myrtle Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay at this property about a year apart and it still is a solid spot to stay. The area is safe and walkable. The hotel itself is clean and easy to navigate parking areas as well as getting in and out. The pool is decent as is the hotel gym if you are so inclined. Only issue I had was a very slow draining sink which i reported to the staff for fix after check out. But overall a solid place to stay for an overnight or a few days if needed.
Stayed 1 night in Apr 2024

10/10 Excellent

Kenyarda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved his clean it was and how great the staff was
Stayed 1 night in Apr 2024

4/10 Poor

George, Marathon

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
At checkout, I asked the desk clerk to give me a receipt for incidentals, which included the $50 pet fee. She was unengaged and looked like she hated being there. She lied and said no receipt for incidentals but then produced one after I insisted. She lied and said a manager wasn’t there but then produced a manager after I insisted. The gentleman at check-in was great! But the clerk at checkout was horrible.
Stayed 1 night in Apr 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rey. Ice and clean. Curtis at check in was very nice, friendly and fast.
Stayed 1 night in Apr 2024

8/10 Good

Leona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at this hotel, on our way to and from Florida for spring break. Breakfast was good. Rooms were clean and recently renovated. We booked a double queen room, and were given a king, which is technically an upgrade, but my husband and I had our 9 year old with us, so we all 3 had to share a bed.
Stayed 1 night in Apr 2024

10/10 Excellent

Renee

Travelled with family
Liked: Amenities
It was nice and clean
Stayed 1 night in Apr 2024

10/10 Excellent

James, Riverside

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located to I-95 but a tucked away hidden gem. The staff were friendly and professional. The rooms were clean and spacious and the bed was comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel - right off the freeway and within easy drive of ocean and restaurants at St. Simon's Island.
Stayed 1 night in Apr 2024

10/10 Excellent

Ernesto, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

David

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
First time with this hotel chain. Was pleased with cleanliness, staff, and breakfast.
Stayed 1 night in Mar 2024

8/10 Good

William

Liked: Property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful place and very quiet
Stayed 2 nights in Mar 2024

10/10 Excellent

STACEY L, Townville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and clean hotel, room was nice and beds very comfortable
Stayed 1 night in Mar 2024

8/10 Good

Celeste

Travelled with partner
Liked: Amenities
We stay here once or twice a year en route to either Tampa or Ft. Lauderdale. It’s a good half way point from where we live in S Carolina. We got there early and did get a room although it was Handicap accessible. Checking went smoothly and the gentleman was very pleasant. When I went to take a shower later the water wouldn’t completely shut off. I went to the front desk as the phone in the room was not working. The new guy on duty put in a service call. My husband was able to crank on the handle pretty good to get the stream of water to a drip. I told the guy that it was better but he said the maintenance guy would come in if it was ok to look at it. When we got back that evening he made a point to let me know that they were going to have to get behind the wall to fix it completely the next day. We were checking out so it was no inconvenience to us. Other than that everything was good.
Stayed 1 night in Mar 2024

10/10 Excellent

JEANNE

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
Excellent staff and great breakfast!
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Check in person not the friendliest. Did his job but that about it, not welcoming.
Stayed 1 night in Mar 2024

8/10 Good

Cory

Stayed 2 nights in Mar 2024

10/10 Excellent

Michaelle, Conyers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Travelled with family, Travelled with partner
It was great!
Stayed 3 nights in Feb 2024

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The people here were excellent from front desk to breakfast. Room was clean and quiet. Would definitely recommend. No complaints.
Stayed 1 night in Feb 2024

6/10 Okay

Kazbek

expected more from Holiday Inn. you could clearly see footmarks on the floor and super noisy by exit door
Stayed 1 night in Mar 2024

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from I 95. Neat clean. Friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was well!
Stayed 1 night in Feb 2024

2/10 Terrible

Teresa

Stayed 1 night in Feb 2024

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Julia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This hotel was located on a clean property. Meets brand standards. Staff at check in smelled of smoke. Found dirty underwear in our room.
Stayed 1 night in Feb 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very polite.
Stayed 1 night in Dec 2023

4/10 Poor

Helen, Smithville

Our stay was not as expected. The linens were worn & bedding was stained & not fresh smelling. The carpet hid a lot because the overall cleanliness was disappointing.
Stayed 1 night in Feb 2024

10/10 Excellent

Sam, Ringwood

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Feb 2024

10/10 Excellent

Deborah Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly, comfortable beds, great breakfast. Had a hard time connecting to internet.
Stayed 1 night in Feb 2024

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, spacious, comfortable; the free breakfast offered lots of choices and tasted fresh and flavorful.
Stayed 1 night in Feb 2024

6/10 Okay

Paul

Stayed 1 night in Feb 2024

10/10 Excellent

Ima Jo

Travelled with pets
Liked: Staff & service, property conditions & facilities
Clean, no frills.
Stayed 1 night in Feb 2024

10/10 Excellent

Florrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, awesome breakfast!
Stayed 1 night in Feb 2024

10/10 Excellent

Nancy, Newtown

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great location - Great service
Stayed 1 night in Jan 2024

6/10 Okay

Jeanne

Disliked: Staff & service, amenities
The check in guy told me nothing about the property. I could not find the ice machine and I didn’t know if they had a gym., A/C unit not user friendly, it kept shutting off.
Stayed 1 night in Feb 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Property is clean and room is exactly what you need. Check in was fast and professional. Room was very nice - comfortable bed!!
Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024