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Smartflats City - Grand Sablon

3.5 star property

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Photo gallery for Smartflats City - Grand Sablon

Front of property
1 bedroom, premium bedding, iron/ironing board, free WiFi
Flat-screen TV
Private kitchen
View from room

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Free WiFi
  • Business services

Room options

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About the area

Map
Rue Lebeau 79, Brussels, 1000

What's nearby

  • Place du Grand Sablon - 3 min walk - 0.3 km
  • Mont des Arts - 4 min walk - 0.3 km
  • Royal Museums of Fine Arts of Belgium - 6 min walk - 0.5 km
  • Magritte Museum - 6 min walk - 0.5 km
  • La Grand Place - 7 min walk - 0.6 km

Getting around

  • Petit Sablon Tram Stop - 3 min walk
  • Brussels-Chapel Station - 6 min walk
  • Brussels Airport (BRU) - 33 min drive

Restaurants

  • ‪Chez Richard - ‬1 min walk
  • ‪Au Vieux Saint Martin - ‬1 min walk
  • ‪Café Leffe - ‬6 min walk
  • ‪Crème - ‬5 min walk
  • ‪POP-UP Sablon - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Smartflats City - Grand Sablon

Apartment with kitchenette, steps from Place du Grand Sablon
A snack bar/deli, a business centre and express check-in are available at this apartment building. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and multilingual staff assistance are on-site. Each apartment provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, guests will find a flat-screen TV with cable channels, and other amenities include free WiFi and premium bedding. Housekeeping is available once per stay.
Smartflats City - Grand Sablon offers 4 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Accommodation at this 3.5-star apartment has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

This Brussels apartment provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided once per stay.

Languages

Catalan, Dutch, English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Snack bar/deli

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Work spaces

  • Business centre
  • Meeting rooms

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift

Services and conveniences

  • Housekeeping (once per stay)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city centre
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 4 floors
  • 4 units

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.18 per room, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds
This property accepts credit cards
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Property is also known as

Smartflats Grand Sablon Apartment Brussels
Smartflats Grand Sablon Apartment
Smartflats Grand Sablon Brussels
Smartflats City Grand Sablon
Smartflats City - Grand Sablon Brussels
Smartflats City - Grand Sablon Apartment
Smartflats City - Grand Sablon Apartment Brussels

Frequently asked questions

Is Smartflats City - Grand Sablon pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Smartflats City - Grand Sablon?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Smartflats City - Grand Sablon?

Checkout is at 11:00 AM.

Where is Smartflats City - Grand Sablon located?

Located in Upper Town, this apartment building is within a 5-minute walk of Place du Grand Sablon, Church of Our Blessed Lady of the Sablon and Royal Library of Belgium. Place du Petit Sablon and Notre Dame da la Chapelle are also within 5 minutes. Petit Sablon Tram Stop and Royale Tram Stop are within a 5-minute walk.

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Smartflats City - Grand Sablon Reviews

Reviews

6.6
Rating 10 - Excellent. 6 out of 38 reviews
Rating 8 - Good. 14 out of 38 reviews
Rating 6 - Okay. 6 out of 38 reviews
Rating 4 - Poor. 6 out of 38 reviews
Rating 2 - Terrible. 6 out of 38 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

arata

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Narrow steep entrance. Shower terrible. No TV connection.
Stayed 2 nights in May 2023

2/10 Terrible

ALJA

Disliked: Cleanliness, communication
The customer service couldn't be worse. Check in was fine, but arriving at the room one of the beds (the sofa bed) had no sheets, pillows or blankets. 2 work colleagues traveling we needed two beds as advertised. I called a half hour after check in and was told someone would bring them (after having to send a picture: weird). I called 1.5 hours later to confirm and was assured again. No one ever came. Later that night my colleague found alternate accommodation. The next day Smartflats would not own the situation at all, ignored the fact the person on the phone promised the sheets and basically said it was my fault for not letting them know in advance that i needed both beds so cannot do anything to compensate me or my colleague for the great trouble. Luckily we had an alternative but the customer service at Smartflats is atrocious.
Stayed 1 night in Nov 2022

2/10 Terrible

ALONSO

Stayed 3 nights in Apr 2024

4/10 Poor

April

Stayed 2 nights in Mar 2023

4/10 Poor

Rigoberto

Liked: Communication
Disliked: Amenities
Great location. No internet at all and hot water just for a 1 minute shower.

8/10 Good

Severine

Liked: Cleanliness, communication
Disliked: Room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Jared

Stayed 1 night in Jul 2022

6/10 Okay

roger

Liked: Communication
Disliked: Cleanliness, amenities
Hébergement avec un minimum d entretien : prise sans cache, pas gel douche sur son support, coussins inexistants par rapport à la photo, pas de balai, nettoyage au minimum dans les sanitaires, nettoyage du WC à minima, pas de savon, carreaux jamais faits très sales, 2 fourchettes pour 4, peu de vaisselle, rien d affiché sur le tri. En conclusion. Bien situé ménage délégué et non suivi, dommage
Stayed 2 nights in Apr 2022

4/10 Poor

gabriel

Liked: Amenities
Disliked: Communication
The property management didn’t picked the phone when I wanted to communicate with them. When I texted them to asked for an short extension for checkout, they offer me to pay 50 euros to checkout at 2 pm or 100 to leave at 5pm. We left the suitcase at the train station for 6 euros. The water heater didn’t work well at night and the unit heater was not working that well. There were mold in the shower, the bathroom was very cold. The property is charming but looks better in pictures. It is centrally located but we will not recommend this place, we stayed before in better places in Brussels paying less and receiving better services.
Stayed 3 nights in Dec 2021

10/10 Excellent

Husson

Liked: Cleanliness, amenities, property conditions & facilities, communication
très bien placé, très agréable, confortable.... au top!
Stayed 2 nights in Oct 2021

8/10 Good

Anne

Liked: Cleanliness, communication

Bra läge, många trappor

Mycket bra läge, fantastisk utsikt. Men lite svårtillgänglig med smala höga trappor. Jag hade lite för stor och tung resväska för fyra våningar. Inget för någon som har svårt att gå eller ont i knäna. Underbart läge och trevlig studio för övriga.
Stayed 8 nights in Oct 2021

2/10 Terrible

Nicole

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

leonid

Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 6 nights in Jul 2019

4/10 Poor

Kay

Disliked: Property conditions & facilities, room comfort

Sub standard but nice location

Condition of the flat was sub standard. Also no soap or shower gel, no shampoo. Hot and noisy (street) in the summer. My room was up 3 double flights of very narrow stairs. Not my cup of tea
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
au quatrième étage sans ascenseur juste pas possible avec deux valises nous ne reprendrons plus de location d'appartement juste à préciser; PAS DE TABLE DE NUIT NI LAMPE DE CHEVET DES DEUX COTES DU LIT SINON APPARTEMENT PROPRE ET LUMINEUX
Stayed 3 nights in May 2019

8/10 Good

Leif

Liked: Cleanliness
Stayed 5 nights in May 2019

2/10 Terrible

María del mar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apartamento a evitar

No tiene ascensor y las escaleras son muy estrechas y altas, es muy incómodo subir y bajar y más si vas con maletas. El mantenimiento del apartamento es pésimo, enchufes arrancados, la tele no funciona, no es posible regular la calefacción. El lavavajillas estaba sucio y al abrirlo salió un hedor terrible. Tuvimos que abrir todas las ventanas para que el olor se fuera. El agua caliente de la ducha funciona muy mal y hay que ducharse con agua casi fría. No volveré. Ha sido una mala experiencia
Stayed 2 nights in Nov 2018

10/10 Excellent

Ewout, Rotterdam

Liked: Cleanliness, property conditions & facilities, room comfort

Charmant appartement midden in Brussel

Dit is een charmant appartement midden in het centrum van Brussel, aan een pleintje. 's Avonds wel veel drukte en herrie buiten, maar de ruime deuren sluiten heel goed af. Er is een prima bed, en dan afgescheiden door een wand is er een bedbank, bij de TV. Wifi werkte niet toen ik er was.
Stayed 2 nights in Oct 2018

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción

Muy bien hubicado a escasos 5 minutos de la estacion central y metro. No apropiado para personas con movilidad reducida. Si vuelvo a Bruselas será mi primera opción.
Stayed 7 nights in Oct 2018

8/10 Good

Paul, Seattle, WA

Liked: Cleanliness, property conditions & facilities, room comfort
Misleading photo at reservation (we did not get the room that was in the picture). TV and WiFi were not working on arrival and it took until the next day to get them fixed. Otherwise, a spacious and hip and comfortable place in a nice neighborhood. Would be excellent if not for the stated flaws.
Stayed 4 nights in Jul 2018

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great flat in central location, a bit noisy though

I stayed here for three nights for a business trip, and the apartment was excellent for this purpose. It is a good-sized, modern flat, very centrally located, with restaurants, bars and bakeries all around. I liked the fact that I could check myself in and enter the flat with a code instead of waiting for reception. The flat itself is quite modern and comfortable with all amenities provided. Be aware that there is no lift in the building and the stairs to the flat are very narrow and steep. It is a bit of a balance act to carry your luggage upstairs... The one other factor one should be aware of is that the location is quite noisy - it is located right at the junction of a fairly busy road and the traffic goes on most of the night. Coming from London, I am used to traffic noise but it is definitely something I noticed. The walls in the building are also a bit thin: I could hear the neighbours coming home at night. If you are a light sleeper, this might not be for you.
Stayed 3 nights in May 2018

4/10 Poor

ARTUR

Disliked: Staff & service, room comfort

Não recomendo.

A localização do hotel é excelente. Muito boa mesmo. Próximo a diversos pontos turísticos, restaurantes e a uma loja da Godiva. Porém, nossa experiência não foi das melhores. No início, nos deparamos com uma escada íngrime e estreita, realmente muito difícil de subir com malas. O quarto é espaçoso e tem aquecedor (pontos positivos). Contudo, a televisão não funcionava e tivemos problemas com água quente, que acabava rapidamente. Com o frio, era muito difícil não ter água quente. Em relação à limpeza, também não achamos que estivesse na melhor condição possível. Então, de um modo geral, considero minha experiência negativa.

6/10 Okay

Jessica

Liked: Room comfort
Disliked: Staff & service

not a happy customer

Myself and my boyfriend stayed in the top flat in Sablon. We knew there would be stairs but there was so many, we did not realise and it was so hard to carry up our luggage. It was like a workout everytime we climbed them. We were told someone would clean the flat ONCE during our stay, nobody came at all. We had to re-use bath towels after hand washing them, buy our own toilet roll as we ran out and take our rubbish to a public bin as we didn't want to leave the flat untidy when we left after 5 days. The tap in the bathroom was full of dried in toothpaste and same with the wall behind. The kitchen table was also full of stains. The TV did not work when we first arrived but luckily, a technician came the following day to fix that. I would not stay here again.
Stayed 4 nights in Nov 2017

6/10 Okay

Francisco, Barcelona

Liked: Staff & service, room comfort
Disliked: Cleanliness

Buena situacion,sin ascensor

El apartamento esta bien y bien situado,no tiene ascensor,las escaleras son estrechas,si llevas varias maletas, complicado, al entrar a las tres de la tarde la limpieza del apartamento no estava hecha y tuvimos que volver mas tarde,al ser un apartamento no nos hicieron la limpieza en toda la semana, o sea que da igual que estes uno,dos,tres dias o una semana entera que no pasaran a limpiarte el apartamento ni camviarte las toallas i si pides toallas son 5 euros mas
Stayed 7 nights in Oct 2017