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Hotel El Principe

3.0 star property
A peaceful garden retreat in the city's business district where travelers can plan their day with expert help and relax between adventures

Choose dates to view prices

Ayenda 1502 Principe, in the business district, feels worlds away with its garden and terrace sanctuary. Travelers love the practical touches - in-room WiFi, concierge staff crafting perfect itineraries, plus luggage storage and dry cleaning for added convenience.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
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About this property

Hotel El Principe

  • Hotel connected to the convention centre, remodelled in 2025
  • A free daily manager's reception, a coffee shop/cafe and dry cleaning/laundry services are just a few of the amenities provided at Hotel El Principe. Free in-room WiFi is available to all guests, along with a restaurant and a snack bar/deli.
  • Other perks at this hotel include:
    • Continental breakfast (surcharge), a shopping centre shuttle and free newspapers
    • Smoke-free property, a banquet hall and luggage storage
    • Coworking spaces, a 24-hour front desk and meeting rooms
  • Room features
  • All rooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi.
  • Other amenities include:
    • Reusable coffee/tea filters, recycling and LED light bulbs
    • Bathrooms with showers and shampoo
    • 32-inch TVs with cable channels
    • Wardrobes/cupboards, eco-friendly cleaning products and daily housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 31 October 2025 to 30 October 2027 (dates subject to change).
The following facilities are closed on Saturday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets stay for free
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 25000 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately COP 14000 per person
  • Rollaway bed fee: COP 25000 per night
  • Laundry fee: COP 10000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Property Registration Number 457

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Is Hotel El Principe pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel El Principe?

This property doesn't offer parking.

What time is check-in at Hotel El Principe?

Check-in start time: 3:00 PM; check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Hotel El Principe?

Checkout is at noon.

Where is Hotel El Principe located?

Located in the heart of Bucaramanga, this hotel is within a 10-minute walk of Bucaramanga Chamber of Commerce, Holy Family Cathedral and Custodio Garcia Rovira Cultural House. Casa de Bolivar Museum and Santander Theatre are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

9.0

Cleanliness

7.8

Location

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 10 out of 23 reviews
Rating 8 - Good. 8 out of 23 reviews
Rating 6 - Okay. 4 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, hotel was comfortable and clean.
Stayed 14 nights in Aug 2024
Verified

6/10 Okay

GRUPO EMPRESARIAL

Disliked: Room comfort
No es el mejor hotel para quedarse.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Ousama

Disliked: Staff & service, property conditions & facilities, room comfort
Precio alto Habitación muy pequeña No suministran jabón
Stayed 2 nights in Jan 2023
Verified

6/10 Okay

Brayan

Liked: Cleanliness, staff & service

Nos cobraron la reserva más cara. Teníamos 2

No tenían restaurante por restauraciones. No había papel higiénico en la habitación y había mucho polvo por todo lado. Además de eso teñimos 2 reservas y nos cobraron la más cara.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su desmedida atencion son maravillosos
Stayed 7 nights in Jun 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location closetothe bus system
Stayed 3 nights in Apr 2021
Verified

10/10 Excellent

Amaury Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mucha hambre

Muy bien. Ayudado por el administrador.
Stayed 1 night in May 2020
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno en relación al precio

Buena ubicación en la zona centro. Excelente servicio
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, atención muy bueno y agradable las instalaciones. Solo dos cosas por mejorar, los colchones son muy duros y escuchamos ruidos desde muy temprano, pensamos que los mismos huéspedes.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Leonardo

Liked: Cleanliness, staff & service

Sencillo, pero bien atendido

Es muy sencillo, apenas para pasar 1 o maximo 2 noches ... las habitaciones son muy basicas no tienen nevera, el baño apenas con lo justo papel y jabon ...la atencion es muy calida
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Verified

6/10 Okay

Guillermo

Disliked: Room comfort
no responden mi consulta. Han cobrado iva q no corresponde y no mantvieron el precio de hoteles.com no respondiendo aun guillermo
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel agradable y silencioso

El hotel es bonito y elegante, el desayuno deja mucho que desear al igual que el colchon. Por lo demas es bastante agradable.
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities

Great Value, clean, safe, great staff.

For a one night stay...perfect! Staff were great Good breakfast, and early for a quick getaway
Verified

10/10 Excellent

Nelson

Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Álvaro Mauricio

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

carlos alberto

Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Verified

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Verified traveller

Stayed 7 nights in May 2018
Verified

8/10 Good

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort