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Reviews of Denisa Hotel Otopeni

3 out of 5
Denisa Hotel Otopeni
Strada Drumul Garii Otopeni, 62, Otopeni

Reviews

8.4

Very good

Rating 10 - Excellent. 138 out of 337 reviews" "
Rating 8 - Good. 141 out of 337 reviews" "
Rating 6 - Okay. 42 out of 337 reviews" "
Rating 4 - Poor. 11 out of 337 reviews" "
Rating 2 - Terrible. 5 out of 337 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Shower in Romania
We thought we'd book a cheap hotel near the airport for our last night in Romania. We would have been better off just sleeping at the airport. The bed was as hard as a rock, and the pillows were basically just wishes covered in pillowcases. The bathroom was the absolute worst. The toilet flushed twice before it stopped flushing altogether. We reported it to the front desk, and they said they'd fix it. But it seems that someone just came into the room to manually fill the tank back up with water because after two more flushes, it stopped working again. The water coming from the sink had a very foul odor. But the piece de resistance was the shower. I turned on the water and let it run for about 30 seconds, waiting for it to warm. It didn't. "No problem," I thought. "I'll just hop in, take a quick cold shower, and get out." After about a minute, the water went from cold to scalding hot. I tried to adjust the temperature, but the water would not cool. It was the most painful shower I've ever had, and the hot water left marks on my back. My husband waited about 15 minutes and hopped in for his shower. The water was still scalding hot, and after he had lathered up, the water just cut off completely. Over the next 20 minutes, it would come out in squirts and spurts for a few seconds at a time. Everything in the room was dirty and worn, and between the constantly crowing rooster and barking dogs outside, neither of us got much sleep.

8/10 Good

Penny

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
In need of the refurb it's soon getting!
Hotel is apparently closing in two weeks time for a much needed refurbishment. Staff were lovely - nothing was too much trouble. Location is close to the airport as we had an early flight to catch, but due to road works our taxi struggled to find the hotel and his SatNav kept trying to take him the wrong way - cost us an extra 10Lei!! Hotel shuttle worked fine though. Room was very tired and old-fashioned, but beds were comfortable and plumbing worked ok. Noisy cockerel outside our window, which wouldn't shut up all night. Wifi worked great.

10/10 Excellent

Ciprian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
A very good experience, from staff to cleanliness. Rooms a bit small, but nothing of concern to us (big windows were compensating for that, slightly).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are amazing!
Best staff of any hotel I have stayed. Rooms are basic for an airport hotel. The staff though, they make the stay. Fantastic people that really care about their jobs

10/10 Excellent

Ovidiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than satisfactory

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great little hotel
We always stay here. It is a good 3 start hotel at a very good price. I always say, "I'll be back!"

10/10 Excellent

Ovidiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place near Otopeni
Nice place to crush before the flight in the morning

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

kumaresan

Liked: Staff & service, property conditions & facilities
Regarding Free airport Shuttle
If anyone Expecting Free airport shuttle , then you need to call Hotel to book the Free airport shuttle for pick up , because no routine pick-up service like other airports in USA or UK .. For airport drop , no issues they are available right-away at service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
The hotel is very close to the airport, the room is clean and the bed is comfortable. The staff is very nice. The breakfast is very rich.

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Good value and service
A good, solid hotel near the airport. I was able to arrange transport from the airport (free), and the staff at the hotel were kind and helpful. The water pressure was fine. I was able to hear the people in the next room laughing and carrying on, but after a while they quieted down. Good sleep and a fine value.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and convenient Bucharest hotel
great hotel for my one night layover with free shuttle to and from airport and English spoken

8/10 Good

Karen, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy little airport hotel
There was free pick-up and drop-off to the airport, which was good because it's not as close to the airport as all that - 10 minutes in the car. The drivers didn't speak much English but desk staff had good English. Room was clean and spacious, with shampoo provided, and a handy mini bar with reasonably priced water (amongst other things). Breakfast was self service, and included hot and cold food and coffee from a machine - what you would expect, really. I was left to myself, which is how I like it in the morning. I would stay here again.
View from the room

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a nice affordable stay near the airport
Close to the airport, affordable, clean, excellnet staff. Airport shuttle. Very very happy!

10/10 Excellent

MARYJO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A HIGHLY RECOMMENDABLE HOTEL IN OTOPENI
EVERYTHING WAS GREAT FROM THE FREE SHUTTLE PICKUP TO THE FREE SHUTTLE DROP OFF BACK TO THE AIRPORT.IN BETWEEN THIS I HAD TO CHANGE SOME MONEY FOR THE BUS TO GET INTO BUCHAREST SO THEY GAVE OFFERED ME A LIFT TO THE CURRENCY EXCHANGE(ABOUT A KM. AWAY),AND IS OPEN TILL 8P.M .IT ONLY CHANGES EUROS AND DOLLARS.THERE ARE A COUPLE OF BANKS CLOSE BY THAT CAN CHANGE OTHER CURRENCIES.ONE PIECE OF ADVICE ON CHANGING CURRENCY-DO NOT CHANGE ANY MONEY AT ANY AIRPORT,THEY WILL ROB YOU BLIND,NO MATTER WHERE YOU ARE IN THE WORLD,THERE AS BAD AS TAXIS,SO DONT GO THERE UNLESS YOU REALLY HAVE TO AND IF YOU REALLY HAVE TO ,CHANGE UP THE LEAST AMOUNT OF MONEY THAT YOU WILL NEED.THE HOTEL IN GENERAL WAS NICE AND WARM AND COZY.I WOULD HIGHLY RECOMMEND THIS HOTEL AND I HAD AREALLY NICE STAY HERE.

8/10 Good

Anwarul Azim

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
It nice your hotel .i like it.but you have problem bathroom.licking water under w/c. You have to repair it as soon as possible.room 209.thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is quite a distance from the main road. I came by public bus from the city centre and it was a good 20+ minute walk. I think the location is fine for the airport as the hotel offers free airport pick up/drop off.

6/10 Okay

Angelique

Disliked: Cleanliness, property conditions & facilities
Would Stay Again..
We stayed one night .. I flew in from the USA.. my husband was already there..they let him check in an hour early..the room is ok..the bed is hard as a rock..the bathroom was not spotless but clean..there were hairs from someone else in the bed sheets..they were doing some kind of construction work all night which after flying 27 hrs.. I was not happy..the staff is extremely helpful and polite.. I would stay again for the price to have this size room and privacy.. but I would ask for more pillows and maid service to come change linens on bed before i got in it..one last thing..it was so hot in the room and it is December but I had to open the window to cool the room off after a shower and leave open an inch or so because the heat would not shut off at all.. but it's still a beautiful hotel..we did not get a chance to eat breakfast or check out the restaurant..so I have nothing to say about that..but I would recommend this hotel..the double room is perfect for 2 people or even just 1.. but I would spend the extra $5 or so and get it if it's available..

8/10 Good

Nicholas c

Liked: Cleanliness, staff & service, room comfort
For the price excellent and the staff are very helpful. wifi great tv good breakfast good.

10/10 Excellent

Patricia, Midlands UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport stopover
We had not told Hotel when we were arriving at airport, but if we had, a free shuttle car would have been there when we landed. As soon as a kind driver from another hotel phoned the Desina, they sent a car immediately. Food in hotel restaurant was excellent and very good value. A chair with a back on it would have been better in bedroom for the sake of my neck. No normal Indian teabags at breakfast and coffee alternative very strong. Large choice for breakfast. Free wifi a bonus. Hotel staff excellent. Would thoroughly recommend this hotel.

6/10 Okay

Juuso

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a short stay while at airport
It's a very good and cheap location next to the airport. Free shuttle provided. No soundproof in rooms.

4/10 Poor

William D, Dallas, United States of America

Disliked: Staff & service, room comfort
Last time at Denisa
We have stayed at the Denisa MANY times, usually as just an overnight stay before an early flight out. This time we were there for meetings and stayed for two night each, two different times. Since your website pictures two chairs in the rooms, we requested rooms with chairs since we would be spending more time there and we were told that none of the rooms had chairs. We then discovered that our friend had been given a room with chairs, so we were clearly lied to--twice. The stools provided in the rooms are insufficient and we do not appreciate being lied to. We will not stay here again.

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
Great hotel. close to aiirport. airport shuttle available

8/10 Good

Hal, L

Liked: Cleanliness, staff & service, room comfort
Great room for the price
Older and spacious. Airport shuttle is an extra bonus.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and affordable hotel near the airport.
Very nice and polite staff, clean room, spacious( !!!!!), shuttle service excellent, coffee delicious- what else one can ask for? I am very happy to have found this hotel and will definitely come again and recommend it to my family and friends as well.

8/10 Good

Sherilee

Liked: Cleanliness, staff & service
Great for Airport. Clean & Friendly Staff
Great location. A little difficult to find as it's tucked behind another building and our taxi dropped us off at the front of the building g which is nothing to do with the hotel! We had to search for hotel reception. Staff were friendly and the hotel was nice and clean. Everything you need for a couple of hours shut eye before a super early fight! Free wifi was useful and the 24/7 airport shuttle was very much appreciated. Mattress was very comfy, pillows and duvet not so much! Only one pillow and a too small, very lumpy duvet. But overall a mostly positive stay

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably Priced Hotel Convenient to Airport
Reasonably priced small hotel with free shuttle to airport.

10/10 Excellent

Kathleen, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff!
It was worth staying here because the staff are so wonderful. The shuttle to the airport was a huge bonus. The staff helped make sure that all worked out well. They were also so pleasant and polite. Would highly recommend this hotel. The price was also very good,

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Fine
Hotel was trying very hard to be fancy, and in ways it was, but there were some aspects that could use improvement. While the WiFi was free it was also unsecured. The 7 Euro breakfast should have been simply a free continental one (because that's what it essentially was). It was a fine cheap hotel.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Close to airport
Our stay wasover night as we had an early flight. This hotel is very reasonably priced. It is really only suitable if you just want to stay for a day or s few hours. The shuttle service to the hotel is excellent, it only takes about 10 minutes. You have to advise whe you are leaving the night before and they are ready to take you to the hotel. Cannot comment on breakfast as we left at 4.00 a.m. The room is o.k but for the short time we were there it was o.k.

8/10 Good

Daniel, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the airport.
I only need a place to sleep before going to the airport. Just spent a few hours on the hotel, but the place was clean and comfortable. The check-in process was really fast. Very good location if you need to spend a night and go super early to the airport. They even provide a shuttle service (but I didn't use it).

8/10 Good

darby1970, ohio

Liked: Staff & service
does the job
Hotel is close to airport, free shuttle , off the main road . Breakfast ok .

8/10 Good

Adrian, Calgary, AB, Canada

Liked: Staff & service
Convenient location for a low price
I have used this hotel few times already. For the price you pay it is an excellent choice. Quiet, clean, friendly staff and free shuttle to the interantional airport. They have also a decent restaurant in the next building.

6/10 Okay

Dennis, Canada

Liked: Staff & service
Good airport hotel
Good value for the price. Free shuttle to and from the airport. Rooms were adequate and clean. Bathrooms a bit small and basic. Staff pleasant and helpful. No shops or sites near by. Okay restaurant next door - open for dinner. Nice breakfast room in hotel for additional fee.

10/10 Excellent

Paul, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel option around Otopeni Airport
We love the Denisa Hotel and we stay there often, every time we have a plane to catch the next morning. Great service, very clean, easily accessible via the free hotel shuttle provided.

10/10 Excellent

James, UK

Liked: Cleanliness, staff & service, room comfort
Perfect for a short stay near Otopeni Airport
Hotel is perfect for short stays near the airport. Collection was prompt, and check in quick. Staff were attentive and courteous.

8/10 Good

richard, Powys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was only staying there as a stopover in between flights. This hotel offered free shuttle buses to and from Otopeni airport, (about 10 minutes away). My flight was delayed and they were still there to collect me. Hotel staff were very friendly and helpful. Room was slightly dated but as I was only there for a few hours it was ideal for me. TV with English channels, comfortable beds and a better than expected shower. If the hotel is somewhere for you just to sleep for the night I would highly recommend it

8/10 Good

ELENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Robert, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Friendly staff, transportation to the airport is free and is available whenever is requested. Inside is clean and warming. Perfect place

8/10 Good

Raluca, El Paso, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
I stayed overnight at this hotel. Decent looking, nice staff, very fairly priced. The bed was a little hard, and the TV was too loud even on minimum volume, but overall was a decent experience. The shuttle to the airport was on time, wake up call was on time. Will consider staying again if in the area.

10/10 Excellent

Ryan, oklahoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommend this spot
This was a quick stop to catch a 5am flight and the hotel staff and everyone at this place was so friendly and great. Guest transportation was second to none. Highly recommended...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal Airport Stopover Spot
Arrived early evening and had to go to the airport early next morning. Wake up call and shuttle were prompt and clerk and shuttle driver were courteous vand helpful.

6/10 Okay

Lizel, Pretoria, South Africa

Liked: Cleanliness, staff & service
The hotel is very close to the airport with great staff and free airport transfer. However the rooms are not really sound proof as we were woken up by other customers checking in at 2am which is not ideal.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Being happy just for 12 hours in Bucarest
I was on a transit trip and had very early in the morning departure. Your airport free shutlle was perfect.

6/10 Okay

Sahed

Liked: Staff & service

8/10 Good

Ovidiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort