2/10 Terrible
Lalu
Travelled with group
1 May,2023
Disliked: Staff & service
1) They said their card swiping machine not working. I had to pay exchange price for withdrawing money.
2) They said reception will have staffs 24 hours. A BIG LIE. After a tiresome day, I was stranded outside for 20 minutes.
3) No breakfast even if you pay in Expedia. Refused to give receipt.
4) Gave me a wrong room.
5) Horrible experience for any travellers.
6) Totally confused staffs for everything under the sun.
7) Was told that they will compensate for all the mistakes. Nothing happened. I didn’t argue further as I really didn’t wanna talk to them.
8) My friends were supposed to book a bulk booking. Warned them from it !