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Rating 10 - Excellent. 12 out of 35 reviews" "
10 - Excellent
12
Rating 8 - Good. 12 out of 35 reviews" "
8 - Good
12
Rating 6 - Okay. 5 out of 35 reviews" "
6 - Okay
5
Rating 4 - Poor. 5 out of 35 reviews" "
4 - Poor
5
Rating 2 - Terrible. 1 out of 35 reviews" "
2 - Terrible
1
8.2/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Okay
Alana
Travelled with family, Travelled with pets
1 Jan,2023
Liked: Cleanliness, staff & service
Staff were helpful, it was dog friendly so we could take our pup with us. Although the room felt a little dated, it had what we needed for the night.
Alana
2/10 Terrible
Emma
Travelled with family and small children
17 Nov,2022
Disliked: Staff & service
I wasn't able to check myself and my 4 year old into our room. Received no email or SMS on how to get into our room. Travelled 8 hours and when we got to Bundaberg reception was closed and no one answered my emails or no answer on their after Hours phones number! My son and I had to sleep in our car on the side of the road.
Emma
Stayed 1 night in Nov 2022
10/10 Excellent
Leanne
29 Oct,2022
Leanne
Stayed 1 night in Oct 2022
10/10 Excellent
Angela
25 Oct,2022
Angela
Stayed 1 night in Oct 2022
Response from Manager on 27 Oct,2022
Thanks so much for this review, we look forward to hosting you again.
Our cabin was very small but very clean and the park was well managed.
The
Stayed 1 night in Sep 2022
Response from Manager on 30 Sept,2022
Thanks for this great review. We do have several different size cabins /motel rooms available. They vary in pricing. When guests self select rooms we dont get the opportunity assist with room size guidance. We do pride ourselves on presenting our rooms to a high cleaniliness standard. we are so glad you appreciated this . We so look forward to hosting you again. Safe onward travels.
Well maintained property, very clean facilities, great price
Sherry
Stayed 6 nights in Aug 2022
Response from Manager on 4 Sept,2022
Thanks for the 5 star review, we really appreciate it. We are glad you enjoyed our properties facilities and our terrific price point. We look forward to see you gain soon
Staff were nice and check in was easy. The linen smelt very strong of bleach or whatever washing product was used. So much so our eyes were watering the next day, we had trouble getting to sleep, were itchy and had to place tshirts on our pillows. We unfortunately wouldnt return because of this. Room was fine otherwise for 1 night.
Amber
Stayed 1 night in Jul 2022
Response from The Bundy Park Team on 17 Jul,2022
Hi There ,we do have an amazing team. We outsource all our Linen to a linen professional service. This is the first complaint we have had regarding the smell. We will share this with our provider. We appreciate your feedback.
Late check in process was easy, good early on communication, and easy directions left out, with local regional information and town map.
Good on you team😊
Helped out with a last minute extra bed, and gave a bonus room up grade.
Ben
Stayed 1 night in Jan 2022
Response from The Bundy Park Team on 3 Feb,2022
Hi Ben, Thanks for taking the time to review us. Its our absolute pleasure to have you stay with us. We look forward to looking after you again in the future
Advertised wifi but not available in the cabin, just in hotspots.
Not clean, bathroom fan was brown with dirt, we found used cotton buds under the microwave, not pleasant...booked for 3 nights, left after 2!
Lynda
Stayed 3 nights in Jan 2022
Response from The Bundy Park Team on 31 Jan,2022
We do have wifi in selected areas within our Park, we have just completed an upgrade of this service , this was occurring during your stay. We do checks of our cabins to ensure the highway dust doesnt collect in our fans on a regular basis. We are sorry that some had collected in your fan. We will share your feedback with our housekeeping team.We were not aware you departed early and would have been happy to discuss your stay with us. Again we apologise you didnt enjoy your stay with us.
Hi There Steven, thanks for your review, our location is certainly close to town and our housekeeping team pride themselves on presenting our rooms with exceptional cleanliness. we look forward to see you again soon. Safe travels
Hi Craig
Thank you for the great review. We are glad you found our budget accommodation great value for money. We hope to see you again on your next trip.
Regards
4/10 Poor
Vimal
Business traveller
1 Oct,2021
Liked: Staff & service
Disliked: Property conditions & facilities
It was pretty ordinary.The unit had only one light..no bedside lamps.
Next morning the shared toilet and bathroom had the putrid strong smell of urine.No bath soap in the unit
Vimal
Stayed 1 night in Sep 2021
Response from The Bundy Park Team on 7 Oct,2021
Hello Vimal, we are sorry you did not enjoy your stay in our budget rooms. We believe our budget rooms are great value for money and if you look around Bundaberg you will not find this value for money anywhere else. Our newly refurbished amenity block is cleaned daily and we have many comments about how lovely and clean they are. We are sorry you did not agree.
Kind regards
Great place to stay, unfortunately we had a cabin very close to the ring road so a bit noisy.
Verified traveller
Stayed 1 night in Jul 2021
Response from The Bundy Park Team on 28 Jul,2021
Thank you for your feedback. Please accept my sincere apology for the road noise, I can understand your frustration. We pride ourselves in giving the best possible guest experience, and I’m sorry we fell short in this instance.
Everything look good. But bed bit too small for us as we are tall. And bit disappointed no subtitles on tv. Should put subtitles for deaf people.
Verified traveller
Stayed 1 night in Jul 2021
Response from The Bundy Park Team on 29 Jul,2021
Hi,
We are sorry to hear this. Our beds are a standard size. I'm sure subtitles can be turned on via remote. Please call or see one of our friendly staff for assistance, we would be more than happy to help. We hope to see you again.
6/10 Okay
Verified traveller
Travelled with family
30 Jun,2021
Ok place to stay would stay again. Only down side is the road noise but I don’t hear it anyway.
Verified traveller
Stayed 1 night in Jun 2021
Response from The Bundy Park Team on 7 Jul,2021
Dear Customer
Thank you for taking time to review our park. We are very happy you enjoyed your stay and would stay with us again.
Kind Regards
Hi Mark
Thank you for the great marks. We really appreciate your feedback and hope you can visit us again if you return to Bundy!
4/10 Poor
Verified traveller
4 May,2021
Verified traveller
Stayed 1 night in May 2021
Response from Richard on 26 May,2021
Sorry your expereince was not up to scratch, please let us know what we can improve?
8/10 Good
Verified traveller
22 Mar,2021
Liked: Cleanliness, staff & service
I was running late and booked the room quite late and incorrectly, the staff were excellent and helpful. Thank you so much
Verified traveller
Stayed 1 night in Feb 2021
Response from The Bundy Park Team on 24 Mar,2021
Thank you for taking time to review your recent stay with us. We are so glad you found our staff friendly and helpful and that you enjoyed your stay.
4/10 Poor
Verified traveller
6 Feb,2021
Disliked: Amenities
Room was clean and reasonably presentable, if dated. It had a sink, microwave for reheating food, and a kettle. No shower/toilet. Had to use amenities which were reasonably close by.
Amenities were obviously old and outdated. Not so clean.
Verified traveller
Stayed 1 night in Feb 2021
Response from Richard on 9 Feb,2021
Thank you for your feedback. We are about to undergo a major renovation of our amenity blocks at the end of this month. We clean the block daily, however I will review this with staff this week to increase our spot checking throughout the day.
Quiet overnight, for on a Main road. Lots of trees and well maintained public areas.
Verified traveller
Stayed 1 night in Jan 2021
Response from The Bundy Park Team on 2 Feb,2021
Thank you for your great review. We are glad you had a quiet, pleasant stay at Bundaberg Park Village and enjoyed our facilities. We hope you think of us next time your are in Bundaberg.
There was dog hair or cat hair on the floor the bed was ok but a bit small the kitchen was ok
William
Stayed 1 night in Jul 2020
Response from Andrea on 6 Aug,2020
Thank you for letting us know. Very sorry about this, we had a change over of cleaners, and some items were not up to scratch. We are working hard to improve this.
Thank you for your stay, hopefully we will see you again.
Friendly staff, very helpful on check-in,, we had a pet friendly room which was spotless. Park grinds and amenities clean and well maintained. We will be back!
Mitchell
Stayed 1 night in Jul 2020
Response from Andrea on 6 Aug,2020
Thank you for the feedback Mitchell, it is really appreciated.
Looking forward to having you back.