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Watergate Hotel Butuan City

3.5 star property
Hotel in Butuan with 24-hour business centre and spa services

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Photo gallery for Watergate Hotel Butuan City

Outdoor pool
Reception
Breakfast, lunch, dinner served; local and international cuisine
1 bedroom, premium bedding, pillow-top beds, in-room safe
Property grounds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Separate bedroom
Pillow-top bed
Premium bedding
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Premium bedding
Separate bedroom
Pillow-top bed
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Queen

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Separate bedroom
Pillow-top bed
Premium bedding
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Separate bedroom
Pillow-top bed
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Separate bedroom
Pillow-top bed
Premium bedding
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Jose Rosales Avenue, Doongan, Butuan, Caraga, 8600

What's nearby

  • Butuan National Museum - 2 min walk - 0.2 km
  • Santo Nino Diocesan Shrine - 7 min walk - 0.6 km
  • Gaisano Mall - 15 min walk - 1.3 km
  • SM City Butuan - 17 min walk - 1.4 km
  • Robinsons Place Butuan - 3 min drive - 2.3 km

Getting around

  • Butuan (BXU-Bancasi) - 15 min drive

Restaurants

  • ‪Historia - ‬12 min walk
  • ‪Beatriz Food & Cafe - ‬15 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Lime and Zest Kitchen - ‬6 min walk

About this property

Watergate Hotel Butuan City

Hotel in the business district
A corner/local shop, a terrace and a garden are just a few of the amenities provided at Watergate Hotel Butuan City. Treat yourself to spa services, such as a massage, a manicure/pedicure or a facial. The on-site local and international cuisine restaurant, Lime and Zest, offers breakfast, lunch and dinner. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe
  • A banquet hall, wedding services and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 53 individually furnished rooms offer perks such as premium bedding and air conditioning, in addition to amenities such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • TVs with cable channels
  • Daily housekeeping and desks

Languages

Chinese (Mandarin), English, Filipino, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:30 AM to 9:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: PHP 295 for adults and PHP 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lime and Zest

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • 2 floors
  • Banquet hall
  • Built in 2016

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • MP3 dock
  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1188 per night.
Cots (infant beds) are available for PHP 150 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 2000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately PHP 295 for adults and from PHP 150 for children
  • Airport shuttle fee: PHP 300 per person (one-way)
  • Crib (infant bed) fee: PHP 150 per night
  • Rollaway bed fee: PHP 1188 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Watergate Butuan City
Watergate Butuan City Butuan
Watergate Hotel Butuan City Hotel
Watergate Hotel Butuan City Butuan
Watergate Hotel Butuan City Hotel Butuan

Frequently asked questions

Does Watergate Hotel Butuan City have a pool?

Yes, this property has an outdoor pool.

Is Watergate Hotel Butuan City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Watergate Hotel Butuan City?

Self-parking is free at this property.

What time is check-in at Watergate Hotel Butuan City?

Check-in start time: 2:00 PM; check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at Watergate Hotel Butuan City?

Checkout is at 11:30 AM.

Does Watergate Hotel Butuan City provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:30 AM-9:00 PM on request. A fee of PHP 300 per person applies.

Where is Watergate Hotel Butuan City located?

Located in the heart of Butuan, this hotel is within a 10-minute walk of Butuan National Museum, Santo Nino Diocesan Shrine and DPWH Regional Office 13 CARAGA. Gaisano Mall and SM City Butuan are also within 15 minutes.

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Watergate Hotel Butuan City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 132 out of 274 reviews
Rating 8 - Good. 95 out of 274 reviews
Rating 6 - Okay. 24 out of 274 reviews
Rating 4 - Poor. 11 out of 274 reviews
Rating 2 - Terrible. 12 out of 274 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Winkler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and well managed
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great as always.

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay and the staff are very friendly ..
Stayed 9 nights in Jan 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always
Stayed 3 nights in Apr 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot to stop after a long flight.
Stayed 2 nights in Feb 2025

8/10 Good

ANNETTE

Liked: Cleanliness, staff & service, property conditions & facilities
I like the room and the staff but poor in internet access.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very responsive and respectful. The food was great and served atmosphere.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great people work here

Staff was extremely helpful in everything we needed and asked for. I love the Watergate
Stayed 4 nights in Mar 2025

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2024

8/10 Good

ADAM

Liked: Cleanliness, staff & service, amenities
Great hotel. Breakfast was great. Only complaint is no elevator even though its only two levels.
Stayed 1 night in Dec 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 1 night in Jan 2025

10/10 Excellent

Kelly

Liked: Amenities
The hotel is very clean. The staff is excellent. The morning breakfast is Wonderful.
Stayed 5 nights in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and I really like the property. My only dislike is the room smelled musty.
Stayed 1 night in Feb 2025

10/10 Excellent

FREDDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice and the room is clean.
Stayed 6 nights in Sep 2024

10/10 Excellent

ROSALITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and food was great
Stayed 2 nights in Aug 2022

10/10 Excellent

Raudel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, clean property, and good food options nearby.

10/10 Excellent

Charles B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel Great Staff
Stayed 1 night in Mar 2024

10/10 Excellent

SHINICHIRO

Liked: Amenities
I always use it when I go to Butuan.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I like the free breakfast and the cleanliness of the hotel. We also like the friendly employees. We enjoy the private parking lot where the taxis can pick us up and drop us off at the front door. One of the things needing improvement is the attention to service in the restaurant.
Stayed 3 nights in Jan 2025

10/10 Excellent

Wilman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and staff were very attentive and helpful throughout our entire stay. Food was also very good.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kem

Liked: Property conditions & facilities, room comfort

The best in Butuan

Best hotel in Butuan. Stayed many times.
Stayed 1 night in Jun 2024

10/10 Excellent

Sæmundur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel friendly staff clean good bed end shower i will definitely stay here again 10/10
Stayed 3 nights in Nov 2023

8/10 Good

Riley

Liked: Cleanliness, staff & service, property conditions & facilities
Overall is nice. A little expensive for the area. Breakfast was okay. They are remodeling some of the property so space in the dining area was limited.
Stayed 1 night in Nov 2024

6/10 Okay

Nora

Liked: Cleanliness, staff & service
This place is okay. A bit noisy since our room was around the swimming pool. It needs more boarding the night we were there had a party and they were noisy until I fell asleep. I also requested an additional sheet to use as blankets. But they said it’s an additional charge. We booked 2 rooms. One with 2 twins and the other with Queen bed they called matrimonial. The bed were set with fitted sheet, 2 pillows and a comforter. I ask for a flat sheet since even with AC the temperature inside the room is a humid and a bit warm. Comfort is the main reason I rated this 3 stars.
Stayed 1 night in Apr 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very polite and friendly. Very good variety of breakfast dishes, restaurant very good
Stayed 4 nights in Aug 2023