By Pass Ngurah Rai Holidays

clean room, nice and friendly staff. nice infinity pool. the room didn’t have good soundproof system - heard coughing from next door. overall a nice experience.

Overall good. Did not get the ajoining rooms or single beds that we booked. So our kids were not next to us. Need to do better than this for family bookings. Recommend drinks on the beach as they serve warm beer at the pool.

Gym was clean. Basic equipment available treadmill universal weights.

We had such an amazing experience at this resort that I don’t know where to start and who to include. Overall the resort itself is equipped with everything you need, very clean, the villas are comfortable and conveniently located. The Mulberry staff were such gems that we looked forward to breakfast every morning and the conversations we had with all the staff were heart warming. Firstly Mr Romanus was absolutely professional yet kind, humble and accommodating at the same time. Noviani was a beautiful young lady with a vibrant presence and she never failed to put a smile on our faces. She even sang a beautiful song for us which made my husband and I feel so special and emotional it was a very beautiful moment for us. Redy was our buddy and he just knew what we needed and wanted. He would set up our table and turn down the music before we even needed to ask so his attention to detail was something else. He was funny, kind, helpful and overall just a great young man. Yuni is a trainee but rest assured she was just as hard working, kind and accommodating as the rest of them. She added just a fresh innocent vibe to our stay. Eri, Ayu, Tini and Putu were all welcoming, helpful and we knew we could count on them. The front desk staff have a special place in our hearts. First of all Tama should absolutely always be at the front desk! He is an absolute legend and took the best care of us. Melani also has a special place in our hearts as she went out of her way for us consistently

Staff were lovely always smiling and attentive. Room was great size, bed a little hard but i took a topper. Bathroom adequate and spacious shower cubicle. No bath but it wasn't required. Lovely verandah overlooking pool. The pool was a great size with both ends having steps with a rail for those with mobility issues. Separate kiddies pool. No swim up pool bar but didn't bother us. Breakfast restaurant was lovely, right next to pool. Usual breakfast fair. Egg station, hot and cold stations, tea, coffee and juices etc etc. Restaurant at front of hotel for lunch and dinner was also lovely. Spa was upstairs and was appeasing to the eye but i enjoyed massages at other places more. Overall was a very enjoyable stay. I definitely would return again.