Cacahoatan Holiday Rentals

"This hotel is declining rapidly. They treat guests with less respect than what their star rating is. Their ‘protocols’ exceed common sense. We stayed 4 night and had to change rooms twice and I didn’t complain. They issued breakfast vouchers and placed dates on them. When we went to use them they said those were the wrong dates. They gave us the cards!! They wrote the wrong dates and wanted us to pay for a simple misunderstanding. "

"air conditioner was sufficient. hot water was hit and miss . luke warm at best often cool . Front desk was excellent, always helpful Cleaning staff excellent, honest and courteous. Restaurant was excellent "

"Muy limpio muy amables buen ambiente 👌"

"Great breakfast, the hotel itself was very outdated. The pictures are very deceiving, because the hotel is not what it appears. We will never return. The elevator was so bad that we thought it was going to free fall down. "

"Super nice and great AC. Pool was nice too"

"Localizado en el centro de Tapachula, el hotel es limpio, el personal amable y la comida es rica, las instalaciones aunque limpias son un poco viejas debido a que el hotel es de los más viejitos de la ciudad "

"Servicio de excelencia "

"Good"

"This was a "work" trip to visit the coffee farm and get information on importing green coffee. The cottages were very clean and equiped with everything you could need for your stay. The staff didn't speak any English which was a little bit of a barrier since we didn't speak Spanish, but with the help of google translate it worked. We had a tour of the farm from one of the owners who was very kind and informative. The food was good and staff was attentive. The spa was beautiful and relaxing, we had very nice massages, the pools were very clean, there was someone out there cleaning them every morning. The grounds were beautiful and well maintained. It is a little harder to get here, we used a taxi service who also had a driver that didn't speak english and wanted more money then was agreed upon, this was the only negative as we were just arriving, after a day of traveling and 2 hour drive to get here. The staff made sure we had dinner and delivered it to our room. "