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Crystal Garden Resort & Restaurant

3.5 star property
Travelers find a peaceful garden with modern amenities at this Cairns property, featuring an outdoor pool for refreshment after exploring nearby attractions.

Choose dates to view prices

Crystal Garden Resort & Restaurant offers a quiet retreat minutes from Cairns Esplanade. Relax in the garden, enjoy meals at the on-site restaurant, use in-room WiFi, and cool off in the outdoor pool. The area shuttle makes local exploration convenient.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Double Room

Desk, soundproofing, iron/ironing board, free WiFi

Basic Double Room

8.0 out of 10
Very good
(8 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Triple Room

Desk, soundproofing, iron/ironing board, free WiFi

Deluxe Triple Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room

Desk, soundproofing, iron/ironing board, free WiFi

Family Room

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds
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About the area

Located near the beach, Crystal Garden Resort & Restaurant is in Cairns North neighbourhood and is connected to a shopping centre. Reef Fleet Terminal and Skydive The Reef Cairns are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Palm Cove Beach and Anderson Street Conservation Park. Tanks Arts Centre and Cairns Performing Arts Centre are also worth visiting. Visit our Cairns travel guide
Map
18-24 James Street, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade which includes a pool, swimming and a luxury hotel or resort
    Cairns Esplanade
    8 min walk - 0.7 km
  • One of best things to do in Cairns is ride the Kuranda Scenic Railway. It's a 90 minute journey that takes you down the mountain to Cairns passing waterfalls, scenic lookouts and over old bridges. Catch the Skyrail up the mountain from Cairns and then catch the train back down. Or, vice versa.
    Cairns Central Shopping Centre
    4 min drive - 2.8 km
  • Esplanade Lagoon featuring general coastal views, swimming and a pool
    Esplanade Lagoon
    6 min drive - 4.3 km
  • Cairns Esplanade Charles Street Parkland
    13 min walk - 1.1 km
  • Cairns Base Hospital
    18 min walk - 1.5 km

Getting around

  • Cairns Station
    4 min drive
  • Cairns, QLD (CNS-Cairns Intl.)
    5 min drive

Restaurants

  • Smith Street Cafe
    6 min walk
  • Muddy's Cafe
    3 min drive
  • Café Matteo
    17 min walk
  • Thirsty Flamingo
    2 min drive
  • Paradise Cafe
    2 min drive

About this property

Crystal Garden Resort & Restaurant

Hotel near Cairns Esplanade
Consider a stay at Crystal Garden Resort & Restaurant and take advantage of a terrace, a garden and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • A local area shuttle, express check-out and express check-in
  • Luggage storage, smoke-free property and tour/ticket information
Room features
All guest rooms at Crystal Garden Resort & Restaurant feature perks, such as air conditioning and separate sitting areas, in addition to amenities, such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • Porches or lanais, wardrobes/cupboards and separate sitting areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 5 kilometres
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open Monday - Friday (10:00 AM - 4:00 PM) and Saturday - Sunday (10:00 AM - 2:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
A car is not required for transport to and from this property

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Crystal Garden Resort Cairns North
Crystal Garden Resort
Crystal Garden Cairns North
Crystal & Restaurant Cairns
Crystal Garden Resort Restaurant
Crystal Garden Resort & Restaurant Hotel
Crystal Garden Resort & Restaurant Cairns
Crystal Garden Resort & Restaurant Hotel Cairns

Frequently asked questions

Does Crystal Garden Resort & Restaurant have a pool?

Yes, this property has an outdoor pool.

Is Crystal Garden Resort & Restaurant pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crystal Garden Resort & Restaurant?

Self-parking is free at this property.

What time is check-in at Crystal Garden Resort & Restaurant?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Crystal Garden Resort & Restaurant?

Checkout is at 10 AM.

Where is Crystal Garden Resort & Restaurant located?

Located in Cairns North, this hotel is within 1 mi (2 km) of Cairns Esplanade Charles Street Parkland and Cairns Esplanade. Rondo Theatre and Centenary Lakes Botanic Gardens are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crystal Garden Resort & Restaurant Reviews

7.0

Good

7.2

Cleanliness

7.2

Location

7.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 37 out of 230 reviews
Rating 8 - Good. 92 out of 230 reviews
Rating 6 - Okay. 50 out of 230 reviews
Rating 4 - Poor. 30 out of 230 reviews
Rating 2 - Terrible. 21 out of 230 reviews

Reviews

8/10 Good

angelo

Liked: Staff & service, amenities, property conditions & facilities
Nice clean place with an awesome pool. Locked car park at night felt nice and safe
Stayed 1 night in Dec 2023

8/10 Good

Alan William

Liked: Amenities
Room was neat and clean, for an aged property. Was value for money. Not a lot of food outlets available in close proximity. Beds felt clean and comfortable, which is the main reason for stay.
Stayed 1 night in Aug 2023

6/10 Okay

martin

Disliked: Cleanliness
Central enough and quiet Not very clean. Pretty old and a bit run down
Stayed 3 nights in Aug 2023

6/10 Okay

Jackson

Disliked: Cleanliness, property conditions & facilities
Easy late check in. Cold shower in the morning was a bit sad.
Stayed 1 night in Oct 2023

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay
Stayed 1 night in Apr 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service
Enjoyed our stay very friendly operator
Stayed 1 night in Sep 2022

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Convenient for the airport.
Stayed 1 night in Jul 2022

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Close to the airport
Stayed 1 night in May 2023

8/10 Good

onella

Liked: Cleanliness, staff & service
Close walk to Esplanade and other convenient shops , bus stop also
Stayed 1 night in Feb 2024

10/10 Excellent

Laura

Decent cheap accommodation- about a 15min walk to the Tanks at the botanical gardens in cairns
Stayed 1 night in Oct 2023

10/10 Excellent

Grant

Liked: Cleanliness, amenities, property conditions & facilities
The pool area is amazing we had breakfast included and that was great. Staff shortages/ restaurant booked out, didn't allow us to eat dinner there.
Stayed 1 night in Aug 2022

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff so helpful! Location was great to walk or public transport to all of Cairns…. Unfortunately, swimming pool was being cleaned so we couldn’t use it
Stayed 1 night in Nov 2022

6/10 Okay

jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Room was a little dated was the first impression. But the bed was comfortable and room was tidy. Plenty of parking space. Staff were friendly and helpful.
Stayed 1 night in Apr 2023

8/10 Good

Blake

Liked: Amenities
OK but at the end of the day you get what you pay for, a bit dated but tidy, pool is good
Stayed 1 night in May 2023

4/10 Poor

Shane

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is run down and certainly not $200.00 rooms
Stayed 1 night in Sep 2022

2/10 Terrible

carly

Disliked: Cleanliness, amenities, property conditions & facilities
Very noisy kids constantly running around the complex at all hours, restaurant is closed, no breakfast even though it was advertised, would not recommend staying if you want a peaceful stay

6/10 Okay

Verified traveller

Liked: Staff & service
Very convenient for one night before flight out of Cairns. Noisy (train at the back) and dirty (used soap and shampoo tube left in shower). The place is very dated but as I said, cheap and nasty for quick stay before a flight out.
Stayed 1 night in Jul 2023

6/10 Okay

scott

Liked: Staff & service
Could of been a lot better
Stayed 1 night in Jun 2023

2/10 Terrible

Loluama

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room my brother stayed in had a hole in the wall. Will not be staying here or booking anyone here again.
Stayed 1 night in Jul 2022

6/10 Okay

Karina

Disliked: Cleanliness
Bed was very comfortable, shower was great. Cheap nights accommodation. Property was run down & dirty. Booked airport transfers 2 weeks before our stay, refused to take us to the airport when we were leaving so had to catch a cab.
Stayed 1 night in Jul 2022

10/10 Excellent

Daryle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location only issue was no curtains to block out light.
Stayed 1 night in Mar 2023

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No staff, I left

6/10 Okay

Gillian

Liked: Cleanliness, staff & service

Convenience at a reasonable price.

It was only one night, and it was perfectly adequate. Beds on Castors on a tiled floor are very dangerous. They need rubber grips underneath. Somebody could have a nasty fall, very basic, but very comfortable. They reasonably priced.
Stayed 1 night in Sep 2023

4/10 Poor

Maria

Liked: Staff & service
Too many kids running around the place yelling and screaming no adult around to supervise. I don't think I would stay there again
Stayed 2 nights in Dec 2022

6/10 Okay

Cherie

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is a good basic place to stay, close to the airport, but is pretty unkept on the outside and around the pool area. Pool was very clean, but dead weeds, sticks and leaves etc. were lying around. It was pretty clean, but very dated and old. Beds were comfortable though, and overall, you get a good nights sleep for what you pay for. Reasonable rates.
Stayed 1 night in Aug 2022