Shangri-La The Marina in Cairns offers a family-friendly atmosphere and ocean views. Enjoy international dishes at The Backyard or relax by the outdoor pool. The property features in-room WiFi, a coffee shop, and an on-site mall. Visit nearby Centenary Lakes Botanic Gardens.
Located on the waterfront, Shangri-La The Marina, Cairns is in Cairns Central Business District neighbourhood and is connected to a shopping centre. Reef Fleet Terminal and Skyrail Rainforest Cableway Station are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Centenary Lakes Botanic Gardens and Crystal Cascades. Cairns Esplanade and Frankland Group National Park are two other places to visit that come recommended. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and skydiving nearby. Visit our Cairns travel guide
Pierpoint Road, Cairns, QLD, 4870
What's nearby
Cairns Esplanade
2 min walk - 0.2 km
Cairns Marlin Marina
3 min walk - 0.3 km
Esplanade Lagoon
3 min walk - 0.3 km
Reef Fleet Terminal
2 min walk - 0.2 km
Reef Hotel Casino
5 min walk - 0.4 km
Getting around
Cairns Station
17 min walk
Cairns, QLD (CNS-Cairns Intl.)
14 min drive
Restaurants
McDonald's
4 min walk
Dundees on the Waterfront
3 min walk
Hilton Executive Lounge
5 min walk
Horizon Club
1 min walk
Salt House
4 min walk
About this property
Shangri-La The Marina, Cairns
Luxury family-friendly hotel near Cairns Esplanade
Located close to Reef Fleet Terminal and Centenary Lakes Botanic Gardens, Shangri-La The Marina, Cairns provides a poolside bar, a terrace and a shopping centre on-site. The on-site international cuisine restaurant, The Backyard, offers breakfast, lunch, dinner, light fare and ocean views. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
Express check-out, express check-in and concierge services
A gift shop, a 24-hour front desk and multilingual staff
Guest reviews say great things about the breakfast, helpful staff and location
Room features
All 255 rooms include comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
Egyptian cotton sheets and rollaway/extra beds (surcharge)
Covered parking on site (AUD 30 per day; includes in/out privileges)
Covered valet parking on site (AUD 35 per day; includes in/out privileges)
Limited on-site valet and self parking
Wheelchair-accessible parking and van parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 38 for adults and AUD 19 for children
2 bars/lounges
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas
Private picnics
Snack bar/deli
Restaurants on site
The Backyard
Things to do
Children's pool
Gym
Outdoor pool
Shopping centre
Family friendly
Children's pool
Fenced pool
In-room babysitting
In-room refrigerator
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
18 meeting rooms
24-hour business centre
Computer station
Conference centre (4,456 square foot of space)
Outdoors
Garden
On the bay
On the boardwalk/promenade
Picnic area
Pool loungers
Pool umbrellas
Terrace
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Assistive listening devices
Bathroom emergency pull cord
Fixed shower seat
Grab bar in shower (80 centimetre high)
Grab bar near toilet (96 centimetre high)
Height-adjustable showerhead
Lift (110 centimetre wide door)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
5 floors
Ballroom
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Egyptian cotton sheets
Pillow menu
Rollaway/extra bed (surcharge)
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
50-inch flat-screen TV with cable channels
Food and drink
Electric kettle
Limited room service
Refrigerator
Tea bags/instant coffee
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Separate sitting area
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The property charges 1.5 per cent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 100.0 per night.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 100 per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately AUD 38 for adults and from AUD 19.00 for children
Covered self-parking fee: AUD 30.00 per day (in/out privileges)
Valet parking fee: AUD 35.00 per day (in/out privileges)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: AUD 100.0 per night
Credit card charges are subject to a surcharge of 1.5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 6:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Shangri-La Hotel Marina
Shangri-La Hotel Marina Cairns
Shangri-La Marina Cairns
Shangri-La Marina Hotel
Shangri-La Hotel, The Marina, Cairns Hotel Cairns
Shangri La Hotel The Marina
Shangri La The Marina, Cairns
Shangri-la The Marina, Cairns Hotel
Shangri-la The Marina, Cairns Cairns
Shangri-la The Marina, Cairns Hotel Cairns
Frequently asked questions
Does Shangri-La The Marina, Cairns have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 8:00 PM.
How much does it cost to stay at Shangri-La The Marina, Cairns?
As of 21 Mar, 2026, prices found for a 1-night stay for 2 adults at Shangri-La The Marina, Cairns on 31 Mar, 2026 start from S$182, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Shangri-La The Marina, Cairns pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Shangri-La The Marina, Cairns?
Self-parking is available for AUD 30.00 per day. Valet parking is available for AUD 35.00 per day.
What time is check-in at Shangri-La The Marina, Cairns?
Check-in start time: 2:00 PM; check-in end time: midnight.
What time is check-out at Shangri-La The Marina, Cairns?
Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).
Where is Shangri-La The Marina, Cairns located?
This family-friendly Cairns hotel is located on the boardwalk, within a 10-minute walk of Cairns Esplanade and Reef Fleet Terminal. Centenary Lakes Botanic Gardens and Skyrail Rainforest Cableway Station are also within 9 mi (15 km). Cairns Station is 17 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Shangri-La The Marina, Cairns Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great spacious room with all the amenities needed. Easy check in and special
Thank you to Niklas for assisting with our bags and car, a nice warm welcome. Will definitely
stay again when next in Cairns.
NICOLA
Stayed 2 nights in Feb 2026
Verified
8/10 Good
Mary
22 Jan, 2026
Liked: Cleanliness, amenities
Room was large and clean, hotel was nice but overall a bit dated. Good location and nice amenities.
Excellent room with great view of marina. Nice pool, gym, and ping pong table. Wish they had hot tub and soa services. Prefect location for day trips diving/ snorkeling to Great Barrier Reef. A bargain too!
Sanjit
Stayed 6 nights in Jan 2026
Verified
10/10 Excellent
laura
20 Dec, 2025
Liked: Cleanliness, staff & service, amenities
Executive club rooms and lounge were awesome along with the staff that were extremely helpful especially Bert!
The hotel had every amenity. The staff was courteous and helpful. The room was very clean and well maintained as well as comfortable. The location was very convenient for tours, dining and shopping.
Susan
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Sandra
16 Dec, 2025
Liked: Cleanliness, staff & service
Large clean room with balcony in quiet area overlooking pool in the distance. Comfortable bed and good shower
Sandra
Stayed 3 nights in Dec 2025
Verified
8/10 Good
Jennifer
12 Dec, 2025
Liked: Cleanliness, staff & service, amenities
Great location, very close to the Marina.
Lovely big room.and comfy bed. Great bathroom, huge bath, well thought out location of plugs for travellers We had a room overlooking the marina which I would highly recommend.
Had an absolutely wonderful stay at Shangri-La Hotel! From the moment we arrived, the staff made us feel incredibly welcome with their warm hospitality and attention to detail.
A special mention to the receptionist, Nao, who was exceptionally kind, professional, and always ready to help. Their dedication truly made our experience even more memorable.
The rooms were spotless, spacious, and beautifully designed, offering stunning views, great location and ultimate comfort. The breakfast experience was equally impressive, with delicious food and a great variety of options. Every facility—from the pool to the spa—was top-notch and well-maintained.
What truly stood out was the exceptional service—every staff member went above and beyond to ensure a memorable stay. I would highly recommend Shangri-La to anyone looking for luxury, comfort, and impeccable service. Can’t wait to visit again!
We loved the pool, pool bar and room overlooking the trees. We were most impressed with the customer service provided by all staff, in particular Kirin on the front desk. He was very friendly, knowledgeable and helpful. Highly recommend.