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Mövenpick Hotel Cairo - Media City

5.0 star property
Luxury hotel with 3 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Mövenpick Hotel Cairo - Media City

3 restaurants, breakfast, lunch, dinner served; international cuisine
Premium bedding, memory-foam beds, minibar, in-room safe
Bar (on property)
Premium bedding, memory-foam beds, minibar, in-room safe
Premium bedding, memory-foam beds, minibar, in-room safe

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Spa
  • Room service
  • Gym
The current price is S$192
includes taxes & fees
2 Jul - 3 Jul

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Premier Room, 2 Single Beds

Premium bedding, memory-foam beds, minibar, in-room safe

Premier Room, 2 Single Beds

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Memory foam bed
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Twin Room

Premium bedding, memory-foam beds, minibar, in-room safe

Executive Twin Room

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Memory foam bed
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, City View

Premium bedding, memory-foam beds, minibar, in-room safe

Executive Room, 1 King Bed, City View

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Memory foam bed
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premiere Suite Pool View

Premium bedding, memory-foam beds, minibar, in-room safe

Premiere Suite Pool View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Premium bedding
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, memory-foam beds, minibar, in-room safe

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Memory foam bed
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, City View

Premium bedding, memory-foam beds, minibar, in-room safe

Executive Twin Room, City View

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Memory foam bed
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, memory-foam beds, minibar, in-room safe

Executive Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Memory foam bed
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, Multiple Beds, Garden View

Premium bedding, memory-foam beds, minibar, in-room safe

Executive Twin Room, Multiple Beds, Garden View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Memory foam bed
Premium bedding
  • Sleeps 3
  • 2 King Beds

View all photos for Premier Room, 1 Double Bed with Sofa bed, Pool View

Premium bedding, memory-foam beds, minibar, in-room safe

Premier Room, 1 Double Bed with Sofa bed, Pool View

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Memory foam bed
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Royal Villa, Accessible

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Memory foam bed
Premium bedding
  • Sleeps 8
  • 1 Double Bed

View all photos for Premier Room, 1 Double Bed

Premium bedding, memory-foam beds, minibar, in-room safe

Premier Room, 1 Double Bed

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Memory foam bed
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, Multiple Beds, Pool View

Premium bedding, memory-foam beds, minibar, in-room safe

Presidential Suite, Multiple Beds, Pool View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Memory foam bed
Premium bedding
  • Sleeps 3
  • 2 King Beds

View all photos for Executive Room, 1 King Bed, Garden View

Premium bedding, memory-foam beds, minibar, in-room safe

Executive Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Memory foam bed
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Pool View

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Memory foam bed
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room, 2 Single Beds, Pool View

Premium bedding, memory-foam beds, minibar, in-room safe

Premier Twin Room, 2 Single Beds, Pool View

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Memory foam bed
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room, 2 Single Beds, Pool View

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Twin Room, 2 Single Beds, Pool View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Memory foam bed
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed, Garden View

Premium bedding, memory-foam beds, minibar, in-room safe

Executive Suite, 1 King Bed, Garden View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Memory foam bed
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Pool View

Premium bedding, memory-foam beds, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Pool View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Premium bedding
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed, Pool View

Premium bedding, memory-foam beds, minibar, in-room safe

Classic Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Memory foam bed
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds, Pool View

Premium bedding, memory-foam beds, minibar, in-room safe

Classic Twin Room, 2 Single Beds, Pool View

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Memory foam bed
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
Wahat Road, 6th Of October District, 6th of October City, 12451

What's nearby

  • Mall Of Egypt - 12 min walk - 1.1 km
  • Dream Park - 7 min drive - 5.3 km
  • Grand Egyptian Museum - 15 min drive - 17.4 km
  • Pyramid of Khufu - 17 min drive - 19.0 km
  • Giza Pyramid Complex - 18 min drive - 17.1 km

Getting around

  • Bashteel Station - 22 min drive
  • Cairo (CAI-Cairo Intl.) - 60 min drive

Restaurants

  • ‪ستاربكس - ‬7 min drive
  • ‪ماكدونالدز - ‬14 min drive
  • ‪ستاربكس - ‬9 min drive
  • ‪ستاربكس - ‬12 min drive
  • ‪ماكدونالدز - ‬14 min drive

About this property

Mövenpick Hotel Cairo - Media City

Luxury eco-certified hotel in the business district
You can look forward to free water park access, a nightclub and a poolside bar at Mövenpick Hotel Cairo - Media City. Treat yourself to aromatherapy, a sports massage or a facial at Sunshine Wellness Center, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. In addition to a free food/drink shopping service and a free daily manager's reception, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • 2 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
  • Express check-out, express check-in and 4 meeting rooms
  • Concierge services, a lift and a 24-hour front desk
Room features
All 360 rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Free infant beds and free extra beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and baths or showers
  • Wardrobes/cupboards, separate sitting areas and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Parking on site (USD 6 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • 4 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bibas Restaurant
  • El Badia Restaurant
  • La Terrazza

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Nightclub
  • Piano
  • Playground
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (102 centimetre wide door)
  • Magnifying mirror
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 62 per room
  • Self-parking fee: USD 6 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 10 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Moevenpick Casino Cairo-Media City
Moevenpick Casino Cairo-Media City 6th of October City
Moevenpick Hotel & Casino Cairo-Media City 6th of October City
Mövenpick Hotel Casino Cairo-Media City 6th of October City
Movenpick Hotel Casino Cairo-Media City 6th of October City
Movenpick Hotel Casino Cairo-Media City
Movenpick Casino Cairo-Media City
Hotel Movenpick Hotel & Casino Cairo-Media City
Movenpick Hotel & Casino Cairo-Media City 6th of October City
Movenpick Hotel Casino Cairo Media City
Movenpick Casino Cairo-Media City 6th of October City
Moevenpick Hotel Casino Cairo Media City
Mövenpick Hotel Casino Cairo Media City
Movenpick Cairo Media City

Frequently asked questions

Does Mövenpick Hotel Cairo - Media City have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 10 AM to 6:00 PM.

How much does it cost to stay at Mövenpick Hotel Cairo - Media City?

As of 24 Jun, 2025, prices found for a 1-night stay for 2 adults at Mövenpick Hotel Cairo - Media City on 2 Jul, 2025 start from S$192.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mövenpick Hotel Cairo - Media City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mövenpick Hotel Cairo - Media City?

Self-parking is available for USD 6 per night.

What time is check-in at Mövenpick Hotel Cairo - Media City?

Check-in start time: 2:00 PM; check-in end time: noon. A fee applies for early check-in (subject to availability).

What time is check-out at Mövenpick Hotel Cairo - Media City?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Mövenpick Hotel Cairo - Media City provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 62 per room applies.

Where is Mövenpick Hotel Cairo - Media City located?

Situated in the historical district, this luxury hotel is 1.4 mi (2.2 km) from Mall Of Egypt and 2.4 mi (3.9 km) from Dreamland Golf Course. Dream Park and El Hassana Dome Protectorate are also within 9 miles (15 km).

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Mövenpick Hotel Cairo - Media City Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 77 out of 238 reviews
Rating 8 - Good. 71 out of 238 reviews
Rating 6 - Okay. 44 out of 238 reviews
Rating 4 - Poor. 21 out of 238 reviews
Rating 2 - Terrible. 25 out of 238 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bassem

Liked: Cleanliness, amenities, property conditions & facilities
I had to extend my stay at the hotel that’s how awesome and beautiful it is. Highly recommended
Stayed 5 nights in Jun 2025

10/10 Excellent

Bassem

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel / resort, clean , awesome customer service, front lobby people’s very helpful. The main restaurant staff kindly, friendly and helpful. Nada, Samar and others staff in the main restaurant were very nice and polite. Highly recommended.
Stayed 3 nights in Jun 2025

8/10 Good

Cintia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Big rooms. But we had problems with the food 1 day and we became sick the day after
Stayed 4 nights in Feb 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Overall my stay was comfortable.
Stayed 3 nights in May 2024

10/10 Excellent

Nervana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel!

Excellent hotel! Perfect food and very comfortable beds. Also very friendly staff. The pool view room was amazing too!
Stayed 3 nights in Aug 2022

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best properties I ever been worldwide
Stayed 4 nights in Jul 2022

10/10 Excellent

chaouki

Liked: Cleanliness, staff & service, property conditions & facilities
Very good overall
Stayed 5 nights in Oct 2024

10/10 Excellent

Ramy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

V. Good hotel

The staff was friendly, room is V. Good The restaurant was V. Good as well
Stayed 1 night in Jun 2022

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good place to stay except the way to it

One thing was very bed was the way to get the hotel. I had very bad time getting to this hotel and Uber as well. Also, some rooms have no USB. Be sure to bring your plug.
Stayed 6 nights in Dec 2024

8/10 Good

hussein

Liked: Cleanliness, staff & service, amenities
a good property but traffic is a killer
Stayed 10 nights in Jul 2024

6/10 Okay

Abdullah

Liked: Cleanliness
The hotel entrance is not easily accessible from the highway, one needs to make a far away U turn and if you miss the service road entrance you then it is another 20min or so to get back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, property conditions & facilities
Far from midtown
Stayed 1 night in Jul 2024

8/10 Good

SANGYONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enought to stay, but little bit old and need to be renovated.
Stayed 3 nights in Sep 2023

10/10 Excellent

Hatem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good one
Stayed 4 nights in May 2024

4/10 Poor

Abdullah

Disliked: Cleanliness, staff & service, property conditions & facilities
The whole property needs to be renovated.
Stayed 3 nights in Mar 2023

8/10 Good

Shiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and nice. The staff was very friendly and polite. Top tier service. My only complaint is the hotel lobby area is very heavy in smoke. Also, the room attached to my room was a bit loud and the sound came right through the shared door. Otherwise, great place to stay.
Stayed 3 nights in Apr 2024

6/10 Okay

kaddour

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

Not a five star hotel

Food not nice for a five star hotel, bad service very slow. Loud music at breakfast
Stayed 5 nights in Sep 2022

4/10 Poor

Tamer El

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
I did not like the service at all and staff working there needs years of training for customer service specifically in hospitality.
Stayed 3 nights in Jun 2022

4/10 Poor

Mads

Disliked: Cleanliness, property conditions & facilities, room comfort

Never stay here again

This hotel is poorly maintained and it’s not clean. The staff was friendly however the overall impression is not good. I’m a frequently business traveler with more than 75 night abroad a year ../ I will never stay in this hotel again
Stayed 2 nights in Mar 2023

6/10 Okay

Hanaa

Liked: Staff & service
Disliked: Cleanliness
It’s very old and not clean
Stayed 1 night in Aug 2022

6/10 Okay

Helen

Liked: Amenities
Disliked: Cleanliness
The standard of customer service at reception is poor with untrained staff. The rooms need upgrading as they look out of date & the bathrooms need a complete overhaul.
Stayed 16 nights in Mar 2023

6/10 Okay

Tarek

Disliked: Property conditions & facilities
Nice pool view, that is the only positive thing. They charged me $35 EXTRA PER NIGHT for having my son with me even thought my reservation clearly showed me booking a room with 2 beds for the entire stay. They charged me for parking my car about 100 Egyptian pound per day.. My reservations had me paid for 2 breakfast per day, both of us only used the restaurant for breakfast only once out of 8 days , we got very sick from eating breakfast once and never ate again in that hotel.
Stayed 8 nights in Jun 2022

4/10 Poor

LAYAL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was excited to have a relaxing time with my family but only to be very disappointed. At first we check in told swimming pool closes certain time only to find that it close a bit early which we would’ve enjoyed. Second the mosquitos… I don’t think I slept for more than 20 minutes because I was literally getting bites every minute. I felt like the sheets and the pillows weren’t as clean… finally after already paid for our stay the day before and got bites and uncomfortable sleep I get a new charge because the staff who checked me didn’t do the math right… knowing how international and high class this hotel I was very disappointed in our stay and probably won’t be coming back again.
Stayed 1 night in Apr 2024

4/10 Poor

Moyosore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

I’m not sure if this is a 5 star hotel. It doesn’t depict this in any form. I’m used to 5 star hotels but this was an understatement. My first time in any a Mövenpick hotel. My room was devoid of different items. When I spoke to reception, I was told to call if I needed anything replaced. He was dismissive. Dust in different areas of the room. The only thing good I could say was when I checked in close to midnight, I asked if I could get some for my daughter and I to eat and they did a good job. Otherwise, it was not a good experience.
Stayed 2 nights in Feb 2023

6/10 Okay

Claudia

Disliked: Cleanliness
I liked the hospitality of the staff and the premises are really beautiful
Stayed 14 nights in May 2025