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Reviews of Tolip El Galaa Cairo Hotel

5 out of 5
Tolip El Galaa Cairo Hotel
El Ourouba street Heliopolis, Cairo

Reviews

7.2

Good

Rating 10 - Excellent. 69 out of 229 reviews" "
Rating 8 - Good. 74 out of 229 reviews" "
Rating 6 - Okay. 38 out of 229 reviews" "
Rating 4 - Poor. 14 out of 229 reviews" "
Rating 2 - Terrible. 34 out of 229 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Peter

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Pictures are misleading
Stayed 7 nights in Feb 2024
Response from Tarek on 27 Feb,2024
Dear Valued Guest,we are sorry to hear that you had a negative experience at our hotel El Galaa we strive to provide exceptional service to all our guest and we apologize to fell short in service we are grateful for your feedback and we will use it to improve our service Tolip El Galaa Team

4/10 Poor

Davia

Disliked: Staff & service, amenities, property conditions & facilities
The bathroom in my room needed work, the shower was spraying everywhere my hair got soaked every time. The hotel is also off a main highway so lots of traffic noise. It is convenient as far as accessibility to the airport but it is a good distance from the downtown area if you are doing any tours, most companies will charge extra for pickup services
Stayed 2 nights in Feb 2024
Response from Tarek on 10 Feb,2024
Dear Valued Guest,we are sorry to hear that you had a negative experience at our hotel El Galaa we strive to provide exceptional service to all our guest and we apologize to fell short in service we are grateful for your feedback and we will use it to improve our service Tolip El Galaa Team

10/10 Excellent

Arif

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Tarek on 10 Feb,2024
Dear Valued Guest,we would like to thank you for the pleasant feedback, it makes us happy that you enjoy you stay with us, we are indeed at the disposal of our guest to make their stay enjoyable we look forward to seeing you again. Tolip El Galaa Team

8/10 Good

Hikmat

Liked: Staff & service, property conditions & facilities
Breakfast limited
Stayed 2 nights in Jan 2024
Response from Tarek on 10 Feb,2024
Dear Valued Guest,we would like to thank you for the pleasant feedback, it makes us happy that you enjoy you stay with us, we are indeed at the disposal of our guest to make their stay enjoyable we look forward to seeing you again. Tolip El Galaa Team

2/10 Terrible

GIRGIS

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff very bad service
Stayed 5 nights in Jan 2024
Response from Tarek on 21 Jan,2024
Dear Valued Guest,we are sorry to hear that you had a negative experience at our hotel El Galaa we strive to provide exceptional service to all our guest and we apologize to fell short in service we are grateful for your feedback and we will use it to improve our service Tolip El Galaa Team

8/10 Good

Deborah, New Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in Nov 2023
Response from Tarek on 10 Feb,2024
Dear Valued Guest,we would like to thank you for the pleasant feedback, it makes us happy that you enjoy you stay with us, we are indeed at the disposal of our guest to make their stay enjoyable we look forward to seeing you again. Tolip El Galaa Team

10/10 Excellent

Mona

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023
Response from Tarek on 10 Feb,2024
Dear Valued Guest,we would like to thank you for the pleasant feedback, it makes us happy that you enjoy you stay with us, we are indeed at the disposal of our guest to make their stay enjoyable we look forward to seeing you again. Tolip El Galaa Team

2/10 Terrible

sahir

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Too old and not clean
Stayed 1 night in Sep 2023
Response from guest relation on 1 Oct,2023
Dear Mr, Sahir we are sorry to hear that you had a negative experience at our hotel El Galaa we strive to provide exceptional service to all our guest and we apologise to fell short in cleanliness we are grateful for your feedback we will use it to improve our service Tolip El Galaa Team

10/10 Excellent

Ayman, Bayonne

Stayed 1 night in Sep 2023
Response from guest relation on 1 Oct,2023
Dear Mr , Ayman we would like to thank you for the pleasant feedback , it makes us happy that you enjoy your stay with us , we are indeed at the disposal of our guest to make their stay enjoyable we look forward to seeing you again Tolip El Galaa Team

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice for an airport hotel at an affordable price. Less than 15 mins to the airport for those early morning flights. Wonderful staff, very professional and helpful, I will definitely stay again. Very good breakfast buffet. It is on a busy road and the hotel advises guests not to cross it but to use the pedestrian bridge. Just get a taxi or uber to go anywhere. Close to Korba district, a vibrant area with loads of restaurants, cafes, shops. Close to Baron Palace. Surprisingly you don't hear traffic noise from your room. A very spacious room.
Stayed 2 nights in Sep 2023
Response from guest relation on 12 Sept,2023
Dear Ms, Sharonwe would like to thank you for the pleasant feedback , ti makes us happy that you enjoy your stay with us. we are indeed at the disposal of our guest to make their stay enjoyable . we look forward to seeing you again.Tolip El Galaa Team

10/10 Excellent

Nagy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for all hotel staff.
Stayed 14 nights in Aug 2023
Response from guest relation on 6 Sept,2023
Dear Mr, Nagywe would like to thank you for the pleasant feedback , it makes us happy that you enjoy your stay with us, we are indeed at the disposal of our guest to make their stay enjoyable , we look forward to seeing you again.Tolip El Galaa Team

6/10 Okay

Stuart

Travelled with group
Liked: Staff & service
PLEASANT STAY AT A HOTEL IN NEED OF SOME CARE
The Hotel is 15 minutes drive from the airport and convenient to get to nearby excellent Malls, but not easy to walk around in the immediate area. the decor of the Hotel is a little over the top and dated, but rooms are spacious and have everything you need. Cleanliness could be better and general upkeep. The swimming pools are a great - both of them and the staff are extremely helpful and pleasant.
Stayed 1 night in Aug 2023
Response from guest relation on 28 Aug,2023
Dear Valued Guest, we would like to thank you for the pleasant feedback, it makes us happy that you enjoy your stay with us, we are indeed at the disposal of our guest to make their stay enjoyable , we look forward to seeing you again Tolip El Galaa Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Safe hotel & great staff, rooms needs renovations
Stayed 10 nights in Aug 2023
Response from guest relation on 28 Aug,2023
Dear Valued Guest, we would like to thank you for the pleasant feedback, it makes us happy that you enjoy your stay with us, we are indeed at the disposal of our guest to make their stay enjoyable , we look forward to seeing you again.Tolip El Galaa Team

10/10 Excellent

mohamed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023
Response from guest relation on 28 Jul,2023
Dear Mr Mohamed,thank you for having chosen Tolip El Galaa hotel, we are appreciating your feedback, we are delighted to know that we have lived up to your expectation, on behalf all of us we are incredibly grateful that time to share your feedback with us, we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trust.Much appreciated management teams.Tolip El Galaa

10/10 Excellent

mohamed

Stayed 6 nights in Jul 2023
Response from guest relation on 28 Jul,2023
Dear Mohamed, thank you for having chosen Tolip El Galaa hotel, we are appreciating your feedback, we are delighted to know that we have lived up to your expectation, on behalf all of us we are incredibly grateful that time to share your feedback with us, we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trust.Much appreciated management teams.Tolip El Galaa

6/10 Okay

FARAG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from guest relation on 19 Jul,2023
Dear Valued Guest , First of all we thank you to for taking the time to give us your feedback about your last stay at your home when you are away from home Tolip El Galaa hotel we are delighted to know that your enjoyed you stay with us looking forward to welcome you back soon .Best Regards Tolip El Galaa Management Team.

10/10 Excellent

Mohammad

Stayed 1 night in Jul 2023
Response from guest relation on 19 Jul,2023
Dear Mr Mohamed, First of all we thank you to for taking the time to give us your feedback about your last stay at your home when you are away from home Tolip El Galaa hotel we are delighted to know that your enjoyed you stay with us looking forward to welcome you back soon .Best Regards Tolip El Galaa Management Team.

8/10 Good

Farah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair
Need some renovation but rooms are clean and super nice staff (special thanks to Ghada from housekeeping), they have separate pools, one for kids and another big one, the location tho wasn’t the best, far from downtown and all the touristic places.
Stayed 3 nights in Jun 2023
Response from guest relation on 5 Jul,2023
Dear Valved Guest, First of all we thank you to for taking the time to give us your feedback about your last stay at your home when you are away from home Tolip El Galaa hotel we are delighted to know that your enjoyed you stay with us looking forward to welcome you back soon .Best Regards Tolip El Galaa Management Team.

10/10 Excellent

Anyi

Stayed 1 night in Jun 2023
Response from guest relation on 19 Jul,2023
Dear Valued Guest, First of all we thank you to for taking the time to give us your feedback about your last stay at your home when you are away from home Tolip El Galaa hotel we are delighted to know that your enjoyed you stay with us looking forward to welcome you back soon .Best Regards Tolip El Galaa Management Team.

8/10 Good

Ahmd

Stayed 1 night in Jun 2023
Response from guest relation on 19 Jul,2023
Dear Mr Ahmed, thank you for having chosen Tolip El Galaa hotel, we are appreciating your feedback, we are delighted to know that we have lived up to your expectation,we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trustMuch appreciated management teams.Tolip El Galaa

8/10 Good

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and spacious. The hotel is quiet and the staff is super nice and helpful.
Stayed 6 nights in May 2023
Response from guest relation on 3 Jun,2023
Dear Mrs, Larathank you for having chosen Tolip El Galaa hotel, we are appreciating your feedback, we are delighted to know that we have lived up to your expectation, on behalf all of us we are incredibly grateful that time to share your feedback with us, we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trust.Much appreciated management teams.Tolip El Galaa

8/10 Good

Sadia, na

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from guest relation on 16 May,2023
Dear Valued Guest , thank you for having chosen Tolip El Galaa hotel, we are appreciating your feedback, we are delighted to know that we have lived up to your expectation, we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trustMuch appreciated management teams.Tolip El Galaa

10/10 Excellent

mohamed

Business traveller
Liked: Staff & service, room comfort
Stayed 5 nights in Mar 2023
Response from guest relation on 30 Mar,2023
Dear Mr, MohamedFirst of all we thank you to for taking the time to give us your feedback about your last stay at your home when you are away from home Tolip El Galaa hotel we are delighted to know that your enjoyed you stay with us looking forward to welcome you back soon .Best Regards Tolip El Galaa Management Team.

6/10 Okay

Robyn

Liked: Cleanliness
It was ok. Nothing spectacular.
Stayed 3 nights in Mar 2023
Response from guest relation on 21 Mar,2023
Dear Mr, RobynFirst of all we thank you to for taking the time to give us your feedback about your last stay at your home when you are away from home Tolip El Galaa hotel we are delighted to know that your enjoyed you stay with us looking forward to welcome you back soon .Best Regards Tolip El Galaa Management Team.

2/10 Terrible

Matt

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The staff at the front desk are horrible. Could barely find a way for us to pay because they couldn’t figure out the machines. Amenities were not as described
Stayed 1 night in Mar 2023
Response from guest relation on 13 Mar,2023
Dear Mr, MattThank you to for taking the time to give us your feedback about your last stay with us at Tolip EL Galaa hotel, we apologised that our service did not meet your expectation. we will strive to do better. thank you for taking the time to bring this to our attention. to ensure this doesn’t happen again. Been raised to the management teams to take the necessary action we always assure you that in your next stay you will see and feel the improvement.Much appreciated management teams. Tolip El Galaa

2/10 Terrible

Idrisul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from guest relation on 2 Apr,2023
Dear Ms, Idrisul Thank you to for taking the time to give us your feedback about your last stay with us at Tolip EL Galaa hotel, we apologized that our service did not meet your expectation. we will strive to do better. thank you for taking the time to bring this to our attention. to ensure this doesn’t happen again. Been raised to the management teams to take the necessary action we always assure you that in your next stay you will see and feel the improvement. Much appreciated management teams. Tolip El Galaa

10/10 Excellent

Abdul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast and clean room and good workers
Stayed 8 nights in Feb 2023
Response from guest relation on 14 Feb,2023
Dear Mr, Abdulthank you for having chosen Tolip El Galaa hotel, we are appreciating your feedback, we are delighted to know that we have lived up to your expectation, on behalf all of us we are incredibly grateful that time to share your feedback with us, we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trust.Much appreciated management teams.Tolip El Galaa

10/10 Excellent

Wael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Jan 2023
Response from guest relation on 1 Feb,2023
Dear Mr , WaelFirst of all we thank you to for taking the time to give us your feedback about your last stay at your home when you are away from home Tolip El Galaa hotel we are delighted to know that your enjoyed you stay with us looking forward to welcome you back soon .Best Regards Tolip El Galaa Management Team.

10/10 Excellent

NADEEM, GILLINGHAM

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful and friendly staff. Great location of the hotel, closer to Airport and on main highway was very helpful.
Stayed 5 nights in Jan 2023
Response from guest relation on 1 Feb,2023
Dear Mr , Nadeemthank you for having chosen Tolip El Galaa hotel, we are appreciating your feedback, we are delighted to know that we have lived up to your expectation, on behalf all of us we are incredibly grateful that time to share your feedback with us, we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trust.Much appreciated management teams.Tolip El Galaa

6/10 Okay

Albaraa

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The facility is old and way overrated but the staff are amazing. The attitude was exceptional
Stayed 3 nights in Jan 2023
Response from guest relation on 1 Feb,2023
Dear , Albaraathank you for having chosen Tolip El Galaa hotel, we are appreciating your feedback, , we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trustMuch appreciated management teams.Tolip El Galaa

2/10 Terrible

TARIQ R M

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Service it’s bad any orders coming after 2 our
Response from guest relation on 1 Feb,2023
Dear Mr ,TARIQ R MThank you to for taking the time to give us your feedback about your last stay with us at Tolip EL Galaa hotel, we apologized that our service did not meet your expectation. we will strive to do better. thank you for taking the time to bring this to our attention. to ensure this doesn’t happen again. Been raised to the management teams to take the necessary action we always assure you that in your next stay you will see and feel the improvement.Much appreciated management teams.Tolip El Galaa

6/10 Okay

dave, new rochelle

Travelled with family
Response from guest relation on 1 Feb,2023
Dear Mr, Davethank you for having chosen Tolip El Galaa hotel, we are appreciating your feedback, we are delighted to know that we have lived up to your expectation, on behalf all of us we are incredibly grateful that time to share your feedback with us, we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trust.Much appreciated management teams.Tolip El Galaa

10/10 Excellent

Nasser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay, quite area
Response from guest relation on 8 Jan,2023
Dear Mr, NasserFirst of all we thank you to for taking the time to give us your feedback about your last stay at your home when you are away from home Tolip El Galaa hotel we are delighted to know that your enjoyed you stay with us looking forward to welcome you back soon .Best Regards Tolip El Galaa Management Team.

8/10 Good

Kathryn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Convenient
Stayed 1 night in Jan 2023
Response from guest relation on 8 Jan,2023
Dear Mr, Kathrynthank you for having chosen Tolip El Galaa hotel, we are appreciating your feedback, we are delighted to know that we have lived up to your expectation,we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trust.Much appreciated management teams.Tolip El Galaa

10/10 Excellent

Hazem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was perfect,everybodys was doiing his part in a professional matter, thabks to Hanaa too.
Response from guest relation on 8 Jan,2023
Dear Mr, Hazemthank you for having chosen Tolip El Galaa hotel, we are appreciating your feedback, we are delighted to know that we have lived up to your expectation, on behalf all of us we are incredibly grateful that time to share your feedback with us, we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trust.Much appreciated management teams.Tolip El Galaa

8/10 Good

KHALED

Stayed 5 nights in Dec 2022
Response from guest relation on 31 Dec,2022
Dear Mr , Khaled thank you for having chosen Tolip El Galaa hotel, we are appreciating your feedback, we are delighted to know that we have lived up to your expectation, on behalf all of us we are incredibly grateful that time to share your feedback with us, we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trust.Much appreciated management teams.Tolip El Galaa

10/10 Excellent

Shaik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Access to Airport
Response from guest relation on 17 Dec,2022
Dear Mr, Shaikthank you for having chosen Tolip El Galaa hotel, we are appreciating your feedback, we are delighted to know that we have lived up to your expectation, on behalf all of us we are incredibly grateful that time to share your feedback with us, we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trust.Much appreciated management teams.Tolip El Galaa

10/10 Excellent

yahia

Stayed 3 nights in Dec 2022
Response from guest relation on 7 Dec,2022
Dear Mr, Yahiathank you for having chosen Tolip El Galaa hotel, we are appreciating your feedback, we are delighted to know that we have lived up to your expectation, on behalf all of us we are incredibly grateful that time to share your feedback with us, we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trust.Much appreciated management teams.Tolip El Galaa

10/10 Excellent

Raynald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a tremendously great place. I strongly recommend.
Stayed 2 nights in Nov 2022
Response from guest relation on 26 Nov,2022
Dear Mr, Mrs, Raynaldthank you for having chosen Tolip El Galaa hotel, we are appreciating your feedback, we are delighted to know that we have lived up to your expectation, on behalf all of us we are incredibly grateful that time to share your feedback with us, we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trust.Much appreciated management teams.Tolip El Galaa

2/10 Terrible

MAGD

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
needs carpet and aicon replacement
Stayed 2 nights in Nov 2022
Response from guest relation on 23 Nov,2022
Dear Mr, MagdFirst of all we thank you to for taking the time to give us your feedback about your last stay with us Tolip El Galaa hotel all points and concerned about the carpet been raised to the management team to take the necessary action . We always take our guest concerned as feedback to improve our services we assure you that in your next stay you will see and feel the improvement. Much appreciated Management Team.Tolip El Galaa

10/10 Excellent

Steven, Spokane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here when I go to Cairo. The staff is very helpful and their English is good. The rooms are quite spacious, the food is excellent, the only drawback for me is it’s not a great place to explore by walking in the surrounding area. I will totally plan on staying here again
Stayed 6 nights in Nov 2022
Response from guest relation on 21 Nov,2022
Dear Mr, StevenThank you for having chosen Tolip El Galaa Hotel, we are appreciating your feedback, we are delighted to know what we have lived up to your expectation, we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trust . Much appreciated management teams.Tolip El Galaa

10/10 Excellent

Zaven

Stayed 1 night in Oct 2022
Response from guest relation on 26 Oct,2022
Dear Mr,ZavenFirst of all we thank you to for taking the time to give us your feedback about your last stay at your home when you are away from home Tolip El Galaa hotel we are delighted to know that your enjoyed you stay with us looking forward to welcome you back soon .Best Regards Tolip El Galaa Management Team.

6/10 Okay

Rodney

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs some love
Truth some tender loving care this could be a good to excellent hotel. Maintenance needs to be done . No plug in the bathroom sink. Plugs falling off wall shower Brocken. The service needs to be looked at. No drinks offered during the evening meal. We waited over an hour for a sandwich at lunch. Plastic cups so flimsy I thought I was going to loose my drink . Paper cups for coffee. Really
Stayed 1 night in Oct 2022
Response from guest relation on 25 Oct,2022
Dear Mr,Ms.RodneyFirst of all we thank you to for taking the time to give us your feedback about last stay with us at Tolip El Galaa Hotel, all points and concerned about the service and maintenance been raised to the management team to take the necessary action . we always take our guest concerned as feedback to improve our service we assure you that in your next stay you will see and feel the improvement.Much appreciated management teamTolip El Galaa

10/10 Excellent

Zaven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting friends.
Excellent from every point of view. Friendly stuff, all over.
Stayed 5 nights in Oct 2022
Response from guest relation on 21 Oct,2022
Dear Mr, ZavenFirst of all we thank you to for taking the time to give us your feedback about your last stay at your home when you are away from home Tolip El Galaa hotel we are delighted to know that your enjoyed you stay with us looking forward to welcome you back soon .Best Regards Tolip El Galaa Management Team.

2/10 Terrible

Tigani

Stayed 1 night in Oct 2022
Response from Tarek on 10 Feb,2024
Dear Valued Guest,we are sorry to hear that you had a negative experience at our hotel El Galaa we strive to provide exceptional service to all our guest and we apologize to fell short in service we are grateful for your feedback and we will use it to improve our service Tolip El Galaa Team

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very professional, I really recommended.
Stayed 1 night in Oct 2022
Response from guest relation on 17 Oct,2022
Dear Mr, GeorgeFirst of all we thank you to for taking the time to give us your feedback about your last stay at your home when you are away from home Tolip El Galaa hotel we are delighted to know that your enjoyed you stay with us looking forward to welcome you back soon .Best Regards Tolip El Galaa Management Team.

10/10 Excellent

Hany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Center location nice place and staff
Stayed 3 nights in Sep 2022
Response from guest relation on 17 Oct,2022
Dear Mr, HanyFirst of all we thank you to for taking the time to give us your feedback about your last stay at your home when you are away from home Tolip El Galaa hotel we are delighted to know that your enjoyed you stay with us looking forward to welcome you back soon .Best Regards Tolip El Galaa Management Team.

10/10 Excellent

Diaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2022
Response from guest relation on 17 Oct,2022
Dear Mr, DiaaFirst of all we thank you to for taking the time to give us your feedback about your last stay at your home when you are away from home Tolip El Galaa hotel we are delighted to know that your enjoyed you stay with us looking forward to welcome you back soon .Best Regards Tolip El Galaa Management Team.

2/10 Terrible

Sobhi

Stayed 1 night in Sep 2022
Response from guest relation on 18 Oct,2022
Dear Mr, SobhiThank you to for taking the time to give us your feedback about your last stay with us at Tolip El Galaa Hotel, we apologised that our service did not meet your expectation . we will strive to do better . thank you for taking the time to bring this to our attention . to ensure this doesn't happen again . been raised to the management teams to take the necessary action we always assure you that in your next stay you will see and feel the improvement.Much appreciated management team.Tolip El Galaa

8/10 Good

Fayez

Stayed 3 nights in Jul 2022
Response from Tarek on 10 Feb,2024
Dear Valued Guest,we would like to thank you for the pleasant feedback, it makes us happy that you enjoy you stay with us, we are indeed at the disposal of our guest to make their stay enjoyable we look forward to seeing you again. Tolip El Galaa Team