King's Hedges, a neighbourhood in Cambridge, is home to Citystay Living - Franklin House. Castle Hill and Bridge of Sighs are local landmarks, and travellers looking to shop may want to visit Mill Road and Grand Arcade Shopping Centre. Scott Polar Research Institute and Cambridge Muslim Welfare Society are also worth visiting. Visit our Cambridge travel guide
Citystay Living - Franklin House provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
You'll also find perks such as:
Free self-parking
Smoke-free property
Room features
All guest rooms at Citystay Living - Franklin House feature thoughtful touches, such as premium bedding and laptop-friendly workspaces, in addition to amenities, such as free WiFi and free bottled water.
Other amenities include:
Heating and portable fans
Bathrooms with showers and baths or showers
Wardrobes/cupboards, kitchens and full-sized fridge/freezers
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Smoke-free property
Services and conveniences
Free bottled water
Iron/ironing board
Weekly housekeeping
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
5 units
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Contactless check-out
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you, lockbox
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
We should mention
This property does not have any lifts
Parking height restrictions apply
Frequently asked questions
Is Citystay Living - Franklin House pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Citystay Living - Franklin House?
Self-parking is free at this property.
What time is check-in at Citystay Living - Franklin House?
Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Citystay Living - Franklin House?
Checkout is at 10:00 AM.
Where is Citystay Living - Franklin House located?
Located in King's Hedges, this apartment building is within a 10-minute walk of Cambridge Business Park and St John's Innovation Centre. Cambridge Science Park and River Cam are also within 1 mile (2 km). Cambridge North Station is 14 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Citystay Living - Franklin House Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
Rating 10 - Excellent. 4 out of 5 reviews
10 - Excellent
4
Rating 8 - Good. 1 out of 5 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 5 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 5 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 5 reviews
2 - Terrible
0
Reviews
Verified
8/10 Good
Ian
6 Jul, 2024
Liked: Cleanliness, room comfort, communication
Good, comfortable stay,
I was in flat 5.
Easy access, i phoned in advance to arrange entry into the apartment, i was there a little early, thankfully so was the lady who gave me the keys and showed me around the apartment.
Good welcome pack was nice..
All amenities work well.
The wifi code was a little tricky, as the login was incorrect, but the password was fine.
The apartment has plenty of space with all rooms being seperate, not multi perpose.
There a a few minor issues that could lift this property though.
Parts of the bathroom need attention, paint is lifting up around the bath panels due to water ingress and the toilet roll holder was broken.
Ian
Stayed 4 nights in Jul 2024
Verified
10/10 Excellent
Michael
18 Dec, 2025
Liked: Cleanliness, room comfort, communication
Yes. Only issue was no conditioner in shower (bottle was empty).
Otherise perfeft stay!
Michael
Stayed 4 nights in Dec 2025
Verified
10/10 Excellent
Peter
2 Apr, 2022
Liked: Cleanliness, room comfort, communication
Great choice for Cambridge
Very well equipped and clean apartment with parking - I was impressed with the slick check in and out procedure. Welcome pack was really comprehensive nice and useful.