"There were long strands of hair left in the shower by either the last occupant or the person who cleaned the room. There was no food left when we went to the free buffet before 8:00am. Apparently we were there with a traveling youth sports team. After we saw there was no food and no one around to ask if it was going to be replenished, we decided to check out a little early and get breakfast elsewhere. We waited 15 minutes to check out because there was no staff at the front desk. When the person finally arrived and asked how our stay was, and I said "not so good- we've been standing here for 15 minutes" she had the nerve to snap back that she was in the back cooking! What? By this time there is a line of people waiting to check out, and although I empathized with her personal situation, at over $100 a night, how is that my problem and why should it impede on my plans? I asked for a receipt and was told that since I booked with a 3rd party, she couldn't give me a receipt and that the 3rd party (Hotels.com) would email me my receipt. Of course I do not have a receipt for my stay. I will never ever again patronize this hotel!"
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