Daily buffet breakfast (EUR 5 per person)

Reviews of ARCA NOVA GUEST HOUSE & HOSTEL

2 out of 5
ARCA NOVA GUEST HOUSE & HOSTEL
Largo Dr. Sidónio Pais, Caminha, Viana do Castelo

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

8.6/10

Cleanliness

9.6/10

Staff & service

7.4/10

Amenities

9.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent buffet breakfast and clean and spacious room. However step up to washroom was very dangerous and I tripped and fell during the night - needs to be made into a slope - also shower like an ice rink so had to use bath mat in order not to fall!
Stayed 1 night in May 2024

2/10 Terrible

Marilise, Kelowna

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
I got bed bugs. So…. Yeah. Check the mattresses for rust coloured stains. If those are present, do not sleep there. When I contacted them to let them know I had woken up with an excess of bites (they ate me like a snack) … the property said “oh no, not again!!” The property itself… charming. It lost its charm once I got bed bugs though. The property did not offer any apology or gesture to make things right. I hope they cleaned… I was in a private room on the 2nd floor.
Stayed 1 night in Apr 2024

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Inês Fernandes on 1 Apr,2024
Thank you!

10/10 Excellent

John

Stayed 1 night in Aug 2023
Response from Inês Fernandes on 1 Apr,2024
Thank you!

10/10 Excellent

Lara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. Pop, beer and wine available. Close to shopping snd restaurants. There was even an epsom salt bath for our sore Camino Trail feet.
Stayed 1 night in Jul 2023
Response from Inês on 19 Jul,2023
Thank you very much, Inês Fernandes

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy limpio y el personal muy amable
Stayed 1 night in Apr 2024

4/10 Poor

Ulrike

/
Stayed 1 night in Mar 2024
Response from Inês Fernandes on 1 Apr,2024
Sorry you did not like it. Inês Fernandes

8/10 Good

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bem localizado
Confortável e central
Stayed 1 night in Feb 2024
Response from Inês on 21 Mar,2024
Obrigada, Inês Fernandes