Hotels near Camp Hanes Upper Lake

"There was an unpleasant odor in the room, perhaps from the type of cleaning product used. The room was ok for our very short stay. The blind was stuck down, but there was another building next to it, so the view was a brick wall. "

"Great stay great breakfast "

"Our room smelled like cigarettes and the bathroom stunk terribly. There was mold all over the walls and what looked like rat poop under the bed. The rest of the floor was dirty as well. We did not feel comfortable staying there, especially with our one-year-old. We slept horribly, woke up feeling sick from breathing in the mold, and left as quickly as we could. The woman at the front desk was kind in our interactions, but when we tried to get a refund, the manager, whose permission was needed, was hard to get a hold of. The staff would not respond to our messages online and we had to call 5 or 6 times. They did end up refunding us for the second night we were planning to stay but refused to refund us for our entire stay. We would not recommend staying here. "

"Clean room. Plenty of parking. "

"Staff was very friendly. Rooms were nice and clean. It appears that some updates have been done and some remain to be done. "

"What a cool hotel! Great coffee bar, and the downstairs game area and gym are so fun. The surrounding area was great too, with some restaurants within walking distance. "

"ok"

"Excellent"

"Swift the breakfast manager was wonderful. Very friendly,helpful, cheerful and great selection for breakfast. Audrey at the front desk was so kind and helpful as was the first young man that checked us in. We will be back when in treatment at atrium health. The best doctors in the world 😊 "