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"I really appreciate the staff as they made our stay extra special. My husband and I celebrated our anniversary and the hotel upgraded our room to a king size bed suite with balcony. The room was clean, and with a very spacious space. It has sofa bed in the living room. The bathroom is big with his & hers sink, separate tub and shower. The toilet room is separate from the shower/bath tub room. The breakfast is extra 22Euro per person, but it’s worth it because the food selection was good. It has a variety of cold and hot food selections. The hotel lobby is beautiful. The staff are friendly. However, room service would cost you 9euro. Overall, we love our stay and would highly recommend it."

"The property is a little dated , but very clean. Special thanks to virginia excellent in every way. Centrally , locate it and on a bus line"

"Clean comfortable spacious friendly and helpful staff"

"The Hotel and staff exceeded all our expectations. Our stay there was the perfect way to enjoy the sanctuary and the town. 10/10"

"Amazing stay Hôtel was nicely situated to the town and the sanctuary just a short walk as my wife use a disabled scooter access was very easy with a wheelchair lift just inside the entrance and the staff were always very quick to operate it for us and always with a smile nothing was to much trouble Manon on reception and her staff were amazing so attentive to all our needs and a credit to the hotel the buffet continental breakfast was well stocked and a very good selection A great base to see all the sights will definitely be booking for next year as a lovely location by the river for river view and a view of the Pyrenees book a room with a balcony which we did not and regretted not doing so Highly recommend this hotel And a big thank you again to all the staff for making our stay memorable "

"Room was basic but clean. Staff were helpful. although the checking in time was 3 pm as our room was ready well before 3 pm we were allowed to check in early. The hotel provides breakfast only. No other meal is provided. Will go back again."

"This hotel has a very professional and helpful staff that go above and beyond to help. The room is clean and simple. I was here for a pilgrimage. Don’t expect the Ritz. There is no air conditioning. You get a good sized room with simple furniture and what you need for a comfortable stay. The bed was comfortable. What you are buying most of all is the location to the religious activities at Lourdes. It is an easy walk. The hotel’s restaurant has a good ambiance, the wait staff are attentive and the food is very good. I ate dinner there twice. I was content with the food. There are many shops including the one at the hotel, which offers a ten percent discount and a free candle for the candlelight procession at 9 pm."

"Staff not overly friendly. Good location"

"Clean environment "