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Pousada Big Bear

3.0 star property
Travelers can start their day with a complimentary breakfast buffet at Pousada Big Bear before exploring the area by bike or relaxing in the peaceful garden.

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Pousada Big Bear in Capivari offers a free breakfast buffet each morning. Enjoy a peaceful garden, laundry facilities, and in-room WiFi. Bike rentals are available, and the staff consistently receives positive reviews from guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Laundry room

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite (Master)

Premium bedding, minibar, in-room safe, free WiFi

Suite (Master)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, free WiFi

Deluxe Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 20 bedrooms
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Standard Suite

  • 4 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
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About the area

Located in Capivari, a neighbourhood in Campos do Jordão, Pousada Big Bear is in the entertainment district and near a train station. Campos do Jordao Tennis Club and Elephant Hill Cable Car are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Capivari Shopping Center and Cadij Shopping Center. Araucaria Chocolate Factory and Tarundu Park are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Campos do Jordão travel guide
View more Pousadas in Campos do Jordão
Map
Av. Dr. Antonio Nicola de Padula, 141, Vila Capivari, Campos do Jordão, SP, 12460-000

What's nearby

  • Elephant Hill Cable Car
    2 min walk - 0.2 km
  • Capivari Park
    2 min walk - 0.2 km
  • Capivari Shopping Center
    3 min walk - 0.3 km
  • Campos do Jordao Tennis Club
    6 min walk - 0.6 km
  • Campos do Jordão Convention Center
    10 min walk - 0.9 km

Getting around

  • Campos do Jordao Emilio Ribas Station
    9 min walk
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    177 min drive

Restaurants

  • Mattherhorn Empório
    3 min walk
  • Chocolate Montanhês
    3 min walk
  • Cantina & Ristorant Dom João Ii
    2 min walk
  • Restaurante Libertango
    2 min walk
  • Playpub Campos do Jordão
    2 min walk

About this property

Pousada Big Bear

Pousada located in Capivari
At Pousada Big Bear, you can look forward to a free breakfast buffet, a garden and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
You'll also find perks such as:
  • Free self-parking
  • Bike hire, meeting rooms and a front desk safe
  • A TV in reception, a lift and coffee/tea in reception
Room features
All guest rooms at Pousada Big Bear have perks, such as premium bedding, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 50-inch Smart TVs with digital channels and DVD players
  • Heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8 AM to noon
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift

More

  • 1 building
  • 3 floors
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • DVD player

Food and drink

  • Minibar

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

Pousada Big Bear
Pousada Big Bear Pousada
Pousada Big Bear Pousada Campos do Jordao
Big Bear Campos do Jordao
Big Bear Brazil
Pousada Big Bear Pousada (Brazil)
Pousada Big Bear Campos do Jordão
Pousada Big Bear Pousada (Brazil) Campos do Jordão

Frequently asked questions

Is Pousada Big Bear pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pousada Big Bear?

Self-parking is free at this property.

What time is check-in at Pousada Big Bear?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Pousada Big Bear?

Checkout is at noon.

Where is Pousada Big Bear located?

Located in Capivari, this pousada is steps away from Capivari Shopping Center, Elephant Hill Cable Car and Capivari Park. Sao Benedito Church and Aspen Mall are also within 5 minutes. Campos do Jordao Emilio Ribas Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pousada Big Bear Reviews

9.2

Wonderful

9.0

Cleanliness

9.8

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 65 out of 102 reviews
Rating 8 - Good. 25 out of 102 reviews
Rating 6 - Okay. 12 out of 102 reviews
Rating 4 - Poor. 0 out of 102 reviews
Rating 2 - Terrible. 0 out of 102 reviews

Reviews

Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equipe muito solicita e simpática. Café da manhã muito bom, e equipe de limpeza super simpática.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel, com ótimo atendimento! Bom café da manhã!
Stayed 1 night in Aug 2025
Verified

8/10 Good

Tarcisio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pousada boa, quarto bom, cafe da manha excelete, otima localizacao!!!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

MICHELI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso o quarto, a vista, café da manhã, funcionários e localização bem no centro.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

ANTONIO C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltarei

Excelente.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

LUCIENE

Disliked: Cleanliness, property conditions & facilities, room comfort

Ruim

Ruim muito barulho cedo e a noite , banheiro ruim, me arranhei no banho com metal enferrujado, perigoso
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Jose Eduardo Maluf

Liked: Cleanliness, staff & service, property conditions & facilities
Esperava mais das instalações. Ofertada como uma suite de luxo, o apartamento é pequeno e o banheiro bastante apertado.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Fabiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo !!!

A localização é perfeita, o café da manhã é ótimo ! O atendimento é de primeira!
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poderia ter isolamento acústico

Pousada muito boa, todos da equipe muito simpáticos e atenciosos. Manobrista para o carro, café, chá e chocolate quente cortesia. Café da manhã com itens preparados na hora (tapioca, omelete, crepioca...). Quarto bom, cama boa, aquecedor no quarto e banheiro, tv muito boa. Localização boa, bem próximo ao centrinho e Parque Capivari, porém a rua é muito movimentada e barulhenta a noite (saída de baladas e bares com música ao vivo) e o hotel infelizmente não tem isolamento acústico, então foi meio complicado dormir a noite, único ponto desconfortável.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Letícia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Localização

Muito bem localizado
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Ótima localização e atendimento exemplar

Os pontos positivos: localização muito boa, boa TV, cama confortável, boa qualidade das toalhas e roupa de cama e funcionários extremamente atenciosos e solícitos. Eu acho que pode melhorar em alguns pontos no sentido de conservação dos quartos, como pintura e talvez trocar o carpete. Eu acho que vai ficar mais agradável e com um aspecto de mais limpo. Destaco que sou muito exigente, então, isso pode não ser uma questão para muitas pessoas.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Pintura no banheiro e limpeza a melhorar
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização perfeita, o único porém é que sinto falta de uma luz mais aconchegante, amarela, e são luzes brancas no quarto. Café da manhã ok, mas já vi melhores. Mas vale a pena a estadia.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Razoável

A propriedade em questão não possui restaurante como informado no anúncio e também não conta com “estacionamento”, meu carro ficou na calçada durante todos os dias da minha estadia.
Stayed 5 nights in Jun 2023
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel velho, falta manutenção. Aquecedor liga somente a noite. Péssimo Referente aos funcionários todos super educadosZ
Stayed 2 nights in May 2023
Verified

8/10 Good

Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é mais antigo, mas é muito bem localizado atrás da Vila Capivari e os funcionários são muito atenciosos. Qualidade da roupa de cama e banho é impecável! Tem estacionamento gratuito com manobrista, o que é um diferencial.
Stayed 2 nights in Apr 2023
Verified

6/10 Okay

otavio luiz

Disliked: Staff & service
Em geral a relação custo/benefício é satisfatória. Todavia, no café da manhã fomos surpreendidos. O funcionário que se destinava a preparar omeletes e tapiocas, embora ninguém estivesse na fila, fez questão de sequer manter contato visual. Ao contrário, ao me ver acercando-me da estação para uma solicitação deixou o local e foi para a cozinha. Assim também agiu com minha esposa. Lastimável.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simples e confortável
Stayed 3 nights in Jan 2023
Verified

8/10 Good

Heloise

Liked: Cleanliness, staff & service, room comfort

Ótima localização

O hotel está localizado no melhor ponto da cidade. Para mim foi uma experiencia incrível, porém para meu marido nem tanto. O hotel ainda tem carpet no piso dos quartos, o que fez meu marido precisar tomar uma injeção anti-alérgica já nos primeiros 10 minutos em campos do jordão. Após o remédio, ele pode aproveitar a estádia. Uma sugestão aos proprietários é trocar aos poucos o chão dos quartos. Funcionários muito educados e prestativos, principalmente os da recepção. Café da manhã simples, porém gostoso. O hotel disponibiliza café, chocolate e bolo durante todo o dia e tbm microondas.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Luciane Araujo Meireles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De primeira qualidade
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Ildamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O quarto era bom, limpo, porém por ser no primeiro andar o barulho da rua incomodava. O cafe da manhã excelente e sempre fui bem atendida pelos funcionários.
Stayed 5 nights in Jun 2022
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Muito bom, recomendo.
Stayed 2 nights in Jun 2022
Verified

8/10 Good

Sueli

Liked: Cleanliness, property conditions & facilities, room comfort

Ótima localização

A pousada é muito bem localizada no bairro Capivari, próximo de tudo. O quarto é amplo, mas como é uma construção mais antiga, está precisando de umas melhorias, como por exemplo, a troca do carpete por outro ou por outro tipo de piso mais moderno. Quanto aos funcionários, são bem solícitos, educados.
Stayed 4 nights in Feb 2022
Verified

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opção em Campos do Jordão

A pousada é excelente. Quarto amplo, limpo e aconchegante. Todos os funcionários muito atenciosos e prestativos. Pousada próxima às principais atrações da cidade. Recomendo e, certamente, retorno.
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opção em Campos do Jordão

Hotel excelente. Ótimo atendimento, ótima localização e instalações muito boas. Recomendo e, certamente, voltarei.
Stayed 1 night in Nov 2021