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Hotel Boutique Quebra-Noz Conforto e Natureza

5.0 star property
Luxury hotel with 2 outdoor pools and full-service spa

Choose dates to view prices

Photo gallery for Hotel Boutique Quebra-Noz Conforto e Natureza

Garden
Garden view
Food court
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Exterior
Hotel Boutique Quebra-Noz Conforto e Natureza is near Elephant Hill Viewpoint and Bride's Veil Falls. Enjoy treatments at Spa Completo, a breakfast buffet, and a daily manager's reception. Two pools and in-room WiFi complete the experience.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Bar
  • Breakfast included
  • Spa
The current price is S$434
includes taxes & fees
11 Nov - 12 Nov

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Bungalow, Multiple Beds, Garden View, Garden Area

Living room

Family Bungalow, Multiple Beds, Garden View, Garden Area

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 100 sq m
  • Sleeps 5
  • 1 Large Twin Bed and 2 King Beds

View all photos for Deluxe Apartment, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Apartment, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 1 King Bed, Non Smoking, Bathtub

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Apartment, 1 King Bed, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Apartment, Multiple Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Apartment, Multiple Beds, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Apartment, Multiple Beds, Non Smoking, Bathtub

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Apartment, Multiple Beds, Non Smoking, Bathtub

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Villa com vista para o Jardim

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Villa com vista para o Jardim

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
  • 100 sq m
  • Sleeps 8
  • 4 Double Beds OR 2 Double Beds and 4 Twin Beds

View all photos for Presidential Room

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Presidential Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
  • 120 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Av. Emílio Lang Júnior, 323, Vila Capivari, Campos do Jordão, SP, 12460000

What's nearby

  • Capivari Park - 6 min walk - 0.6 km
  • Elephant Hill Viewpoint - 10 min walk - 0.9 km
  • Bride's Veil Falls - 13 min walk - 1.1 km
  • Campos do Jordão Convention Center - 14 min walk - 1.2 km
  • Centro Universitário Senac - Campos do Jordão - 3 min drive - 2.2 km

Getting around

  • Campos do Jordao Emilio Ribas Station - 15 min walk
  • Sao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf) - 112 min drive

Restaurants

  • ‪Campos do Jordão - SP - ‬13 min walk
  • ‪Chocolate Montanhês - ‬11 min walk
  • ‪Bella Vista Restaurante & Pizzaria - ‬3 min drive
  • ‪Elephant Bar - ‬19 min walk
  • ‪Mattherhorn Empório - ‬11 min walk

About this property

Hotel Boutique Quebra-Noz Conforto e Natureza

Luxury family-friendly hotel near Capivari Park
Located close to Elephant Hill Viewpoint and Bride's Veil Falls, Hotel Boutique Quebra-Noz Conforto e Natureza provides a free breakfast buffet, a poolside bar and a free daily manager's reception. Indulge in a massage and a facial at the on-site spa. In addition to a terrace and a firepit, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools, along with sunloungers and pool umbrellas
  • Free bike hire, valet parking (surcharge) and outdoor furniture
  • Concierge services, multilingual staff and a 24-hour front desk
  • A banquet hall, luggage storage and a front desk safe
Room features
All guest rooms are individually furnished, and boast comforts, such as premium bedding and pillow menus, as well as perks, such as air conditioning and bathrobes.
More amenities include:
  • Highchairs and children's books
  • Egyptian cotton sheets and pillowtop mattresses
  • Designer toiletries, deep-soaking baths and hairdryers
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and electric kettles

Similar properties

View from room

Ort Hotel

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
9.4 out of 10, Exceptional, 321 reviews
The price is S$355
includes taxes & fees
2 Nov - 3 Nov
Ort Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured valet parking on site (BRL 30 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Library
  • Playground
  • Steam room
  • Winery release events

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's books
  • High chair
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Firepit
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Built in 2019
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 350, per pet, per stay, plus a deposit of BRL 350 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 12 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 825.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 2.90 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: BRL 30 per day
  • Pet deposit: BRL 350 per stay
  • Pet fee: BRL 350 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: BRL 825.0 per night
  • Hosted evening meal: BRL 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool, health club or hot tub without adult supervision

Property is also known as

Quebra-Noz Conforto e Natureza Hotel Campos do Jordão
Quebra-Noz Conforto e Natureza Hotel
Quebra-Noz Conforto e Natureza Campos do Jordão
Hotel Quebra-Noz Conforto e Natureza Campos Do Jordao
Quebra-Noz Conforto e Natureza Hotel Campos do Jordao
Quebra-Noz Conforto e Natureza Hotel
Quebra-Noz Conforto e Natureza Campos do Jordao
Hotel Quebra-Noz Conforto e Natureza Campos do Jordao
Campos do Jordao Quebra-Noz Conforto e Natureza Hotel
Hotel Quebra-Noz Conforto e Natureza
Quebra Noz Conforto e Natureza
Quebra Noz Conforto E Natureza
Quebra Noz Conforto E Natureza
Hotel Boutique Quebra Noz Conforto e Natureza
Hotel Boutique Quebra-Noz Conforto e Natureza Hotel
Hotel Boutique Quebra-Noz Conforto e Natureza Campos do Jordão

Frequently asked questions

Does Hotel Boutique Quebra-Noz Conforto e Natureza have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Hotel Boutique Quebra-Noz Conforto e Natureza?

As of 1 Nov, 2025, prices found for a 1-night stay for 2 adults at Hotel Boutique Quebra-Noz Conforto e Natureza on 11 Nov, 2025 start from S$434.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Boutique Quebra-Noz Conforto e Natureza pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 12 kg per pet. There's a deposit of BRL 350 per stay and a fee of BRL 350 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Boutique Quebra-Noz Conforto e Natureza?

Valet parking is available for BRL 30 per day. Limited spots are available.

What time is check-in at Hotel Boutique Quebra-Noz Conforto e Natureza?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Boutique Quebra-Noz Conforto e Natureza?

Checkout is at 1:00 PM. Late check-out is available for a fee (subject to availability).

Where is Hotel Boutique Quebra-Noz Conforto e Natureza located?

This family-friendly Campos do Jordão hotel is located in the historical district, within 1 mi (2 km) of Capivari Park, Campos do Jordão Convention Center and Elephant Hill Viewpoint. Bride's Veil Falls and Araucaria Chocolate Factory are also within 2 mi (3 km). Campos do Jordao Emilio Ribas Station is 15 minutes by foot.

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Reviews

Hotel Boutique Quebra-Noz Conforto e Natureza Reviews

9.4

Exceptional

9.8

Cleanliness

10

Location

9.6

Staff & service

9.6

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 69 out of 87 reviews
Rating 8 - Good. 10 out of 87 reviews
Rating 6 - Okay. 7 out of 87 reviews
Rating 4 - Poor. 1 out of 87 reviews
Rating 2 - Terrible. 0 out of 87 reviews

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casal

Muito bom ideal para casal
Stayed 1 night in Oct 2024

10/10 Excellent

Viviane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super atendimento! Excelente estadia!

Tudo maravilhoso! O atendimento é muito especial. Equipe extremamente atenciosa.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Excelente hotel, funcionário preocupados e cuidadosos. Em dias de maior movimento o atendimento fica um pouco saturado, mas mantém a elegância.
Stayed 2 nights in Apr 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel!! The staff is superb! The food is also great! Walking distance from Vila Capivari Everything was excellent!
Stayed 3 nights in Feb 2024

10/10 Excellent

JOAO DE A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gostamos muito e ótimo atendimento.

Excelente e muito bem localizado.
Stayed 2 nights in Aug 2023

6/10 Okay

Gilberto S F

Liked: Cleanliness, staff & service

Hotel bom mas custo beneficio ruim

Hotel tem boa estrutura, limpeza e atendimento muito bom e boa comida. O quarto é muito pequeno, fiquei na categoria luxo mas vi que mesmo na categoria acima é pequeno, o valor é exagerado, não vale o custo-beneficio, há diversas pousadas e hoteis melhores por esse preço a única acomodação boa são os bangalows que são bem mais caros. No Check-in me deram a chave do quarto ao lado indevidamente, no deles haviam até uma garrafa de champagne que no meu nao tinha, o chuveiro estava com defeito, a maçaneta saia na mão e pingava, o som da TV sumia quando trocava de canal
Stayed 2 nights in Jun 2023

6/10 Okay

Rubens

Liked: Cleanliness, staff & service
Disliked: Room comfort

Infelizmente não demos sorte!

O hotel tem tudo para ser muito top! Mas infelizmente nossa experiência foi satisfatória. Tivemos problema com o aquecimento do nosso quarto que só foi resolvido no dia seguinte…para uma estadia de fds, não é o ideal. Café da manhã de domingo com 40 minutos de espera para vir uma omelete…acho q não faz sentido oferecer esse tipo de serviço, depõe contra a excelência de atendimento. Funcionários atenciosos, mas infelizmente não funcionou para a minha família. Espero que outras pessoas tenham mais sorte…pq as instalações, roupa de cama e espaço é muito legal! Mas não voltaria novamente! Muito caro para o q oferece…
Stayed 2 nights in May 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar incrível, bem tranquilo. Para relaxar e curtir.
Stayed 2 nights in Jul 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
We requested some favors but non of them were accepted. Also, we were not informed that Dinner reservation is necessary thus we had to dine at chilled open-air table.
Stayed 1 night in Apr 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Opção ok em Campos

Bom hotel, mas o quarto é muito pequeno. Bom café da manhã.
Stayed 1 night in Apr 2022

8/10 Good

Guilherme

Liked: Cleanliness, room comfort
Não vale o preço .
Stayed 1 night in Feb 2022

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super emocionante com avós e netos

Minha estadia foi ótima ,tivemos a oportunidade de voltar depois de 30 anos agora com dois netos ,foi muito emocionante! Hotel butique bem estruturado,café da manhã super completo,tudo feito na hora,frutas e pães frescos,geleias da estação .roupa de cama e banho da mais refinado possível com menu de travesseiros um luxo . Recomendo para quem não se importa de pagar 4 mil em uma diária ,vale a pena pelo serviço e qualidade!
Stayed 2 nights in Jan 2022

10/10 Excellent

bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incrível

O lugar é simplesmente incrível. Vou a Campos com a minha familia ha anos e nunca fomos tão bem atendidos como na QN. Ambiente muito acolhedor que parece estarmos literalmente em casa. Recomendo muito.
Stayed 2 nights in Sep 2021

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excepcional

Ficamos hospedados do dia 18 ao 20 de junho. Hotel bacana, de bom gosto, acomodações confortáveis (o nosso quarto foi o 214) com amenities de qualidade, funcionários extremamente educados, preocupados em atender às nossas necessidades e nos oferecer o melhor. Resumidamente: hotel muito gostoso para se hospedar e que dá vontade de retornar.
fogo de chão
lareira do restaurante
redário
pássaros próximo ao restaurante
Stayed 2 nights in Jun 2021

6/10 Okay

Oswaldo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Fraco.

Mau localizado, baixo Capivari. Quarto frio, sem tapetes, decoração, apertado, não tinha o que estava descrito e que estava nas fotos. Restante das instalações são bem agradáveis, atendimento bom, cozinha fraca, bem fraca. É um 4 estrelas no máximo. Não vale o preço cobrado. Decepcionou.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Ótimo serviço e instalações! Equipe atenciosa e competente
Stayed 1 night in May 2021

8/10 Good

isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom, mas pelo valor poderia ser melhor.

Serviço nota 10. Hotel com poucos quartos, bom para descansar. O ponto negativo foi o aquecimento da água da piscina, que não estava funcionando. Assim, não considero bom custo x benefício.
Stayed 1 night in Mar 2021

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Staff members were super polite and well trained. Service was impeccable. Our room was clean and comfortable. Recommend ordering their cheese fondue!
Stayed 1 night in Mar 2021

8/10 Good

RENATO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel e novo
Stayed 3 nights in Jan 2021

10/10 Excellent

Franciane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantástico

Amei e com toda certeza voltarei lá. Hotel lindo, super limpo e confortável. Funcionários extremamente educados, fazem tudo para que sua estadia seja perfeita.Bem próximo ao centrinho de Campos do Jordão, onde é bem badalado, sem perder o charme e a privacidade.
Stayed 2 nights in Dec 2020

10/10 Excellent

Lillian C. Szollosi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Natureza c/ conforto, requinte e bom atendimento

Foi uma experiência muito agradável!! Tivemos dias de muito descanso e em contato com a natureza, conforme desejávamos. O hotel é novo e é muito bonito e de bom gosto, o quarto que ficamos (sem banheira) era muito bom, chuveiro excelente. Há poucas unidades com a banheira e, por isso, elas acabam muito rápido. Não usei o spa, mas achei os valores um pouco “salgados”. O café da manhã tem poucas opções no buffet (td servido por algum garçom deles, evitando assim, a contaminação dos alimentos), mas apesar de poucas opções, tudo muito gostoso. O atendimento dos funcionários é um show a parte! Todos foram muito solícitos e educados, nos sentimos muito bem cuidados. Sobre a limpeza, a do quarto deixou um pouco a desejar, após a arrumação o chão ficou sujo, como se tivessem lassado um pano sujo que mais sujou do que limpou, mas nada que tenha prejudicado a excelente experiência. O contato com a natureza é real, o hotel tem uma trilha própria com muita mata, flores e pássaros, há esquilos que vem comer na sua mão... maravilhoso! Foi um final de semana muito agradável e queremos voltar em breve!
Stayed 2 nights in Dec 2020

8/10 Good

Thais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estrutura excelente

Estrutura do hotel excelente, funcionários extremamente agradáveis, mas esperava um pouco mais do quarto.
Stayed 2 nights in Nov 2020

10/10 Excellent

Anderson Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

De primeira qualidade!!

Muito bom, hotel de primeira qualidade e atendimento impecável!!
Stayed 3 nights in Sep 2020

10/10 Excellent

Nayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel confortável, ótima localização, seguindo todos os protocolos de prevenção durante a pandemia e ótimo atendimento. Tivemos um problema de vazamento da banheira e na mesma hora que avisamos vieram efetuar o reparo.
Stayed 2 nights in Aug 2020

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service

Mediano

No geral, o hotel apresenta ótimas instalações, quartos espaçosos e um bonito jardim. Porém, ocorreram alguns imprevistos desnecessários durante a estadia: começando pela intenção de me cobrar o dobro, se caso um casal viesse conosco, sendo que o quarto que paguei haviam dois quartos separados para 4 pessoas. Ao chegarmos no hotel fazia muito frio (sensação térmica de -2 graus), e o quarto estava CONGELANDO. Apesar das inúmeras tentativas, os aquecedores só foram ligados corretamente no dia seguinte durante a tarde, quando um funcionário regulou o registro do lado de fora. No frigobar não havia água e quando entrei em contato para saber se a água da torneira era potável (comum em regiões serranas) escutei ao fundo “se ele quiser beber água tem que pagar, rs”. Uma falta de respeito total. E para finalizar meu irmão tentou ficar uma noite a mais e eles disseram que ele teria que ir para o bangalô ao lado pois havia uma chegada neste que estávamos (os bangalôs eram idênticos e colados um ao outro, qual a diferença?) pelo que eu saiba a política de hotéis de alto nível, é sempre manter quem já está hospedado. De qualquer forma, fomos muito bem tratados durante as refeições no restaurante do hotel.
Stayed 3 nights in Aug 2020