Relais & Chateaux, Canada - New England hotels

"Definitely a little creepy lights going in and off and my son woke up out of a dead sleep coking bit loved our stay other wise."

"Clean. Checking quick and friendly"

"Clean room and food was very fresh. Staff were very friendly and helpful"

"Hotel was a mixed bag. It is located literally on top of the highway. Not a relaxing view. The room sadly had dirty windows, dirty toilet (!), but the rest seemed clean enough. There was one 3" tall drawer, a wardrobe to hang items, and two shelves. Made it impossible to unpack. The staff was friendly and courteous, but it all seemed quite disorganized. When we arrived, the key card system was down, so the staff was processing customers partially while waiting for the system to come up. Had to wait 15 minutes for resolution. While settling into our room, someone knocked on our door. A staff member opened the door during the 20 seconds it took me to reach it. The staff member was very apologetic, but it didn't inspire a lot of confidence about privacy. While parking is an extra $20 a day, the garage was very easy to manage coming and going mutliple times a day. All-in-all, it was fine, but we'll find another place to stay around Boston."

"Endroit passablement propre, personnel bien, mais l'endroit en soit mérite une mise à jour : tapisserie qui lève, moulures brisées, réfrigérateur brisé, cheveux un peu partout sur le divan, au niveau du parking il y a des places de stationnement devant les marches qui mènent à l'ascenseur les valises et la poussette ne passait pas."

"Staff went above and beyond to make the stay fabulous."

"It was ok "

"Pretty much perfect for this price range. Only criticism was some excessive external noises."

"Everyone was great, bartender, valet, check in, and checking out. "