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"Staying at this hotel is truly an amazing experience. From around noon until after midnight, there are various activities and programs, so you never feel bored. Most of the events have a sexy and playful theme, but they don’t create any discomfort for guests; everyone can enjoy them in whatever way they feel comfortable. The buffet food was average and acceptable, but the restaurant meals were truly excellent. It seems the hotel underwent a major renovation less than 10 years ago, but in my opinion, it could use another update, as some areas of the hotel and the rooms feel quite outdated."

"Clean room, staff could’ve been more attentive, family, friendly resort"

"The room was dirty, not properly maintained, and was missing basic items. That was not meet the standard I paid for. We were deeply disappointed—we did not expect this from the Expedia platform—and immediately moved to another hotel."

"Very family friendly but disappointing that they wouldn't allow my 3 year old into the kid's corner for cupcake decoration. Having said that this place is very well kept (except for our shower that didn't work the first day, pipe issues) and the food was great!"

"need more facilities"

"Clean room always.. Friendly staff… I can’t wait to go back to Cancun … Muchas Gracias "

"Busy, modern, and active resort with lots of things to do. We especially liked the Cafe Bistro with touch screen ordering, the poolside little cooking stations for a taco or nachos as a snack, the evening shows (esp the breakdancing one). The staff all seemed happy, engaged and proud to work there. "

"Food and drink selections were excellent and delicious. Very clean throughout the entire property. We really appreciated having the changing rooms off of the lobby with the showers to extend our day! Highly recommend. As with all RIU resorts the entertainment staff made the place lively."

"Staff great Clean rooms WiFi good Hot tub and elevator needs some renovations, we had bad experience with the elevator "