H10 Hoteles, Cancun hotels

"Clean room. great property amenities - we really enjoyed the hammock on the patio and the pool"

"We recently had a 3 week stay in the Occidental Costa cancun. Check in and check out was quick and effortless. The terrace room we stayed in was immaculate and probably recently renovated. Shower was large and had a bench for the ladies. Always had hot water at any time. I found the beds extremely comfortable and the climate control for the rooms was perfect.The entire resort is maintained excellently. House keeping was excellent as well. room was always taken care of and water/beer/softdrinks in fridge replaced daily. I can't say enough about the staff, everyone was very friendly and polite and made us feel very welcome. The food was good and had plenty of options from fresh fruits to salads, pastries, chicken, fish, beef, pork, vegetables. They had a build your own pizza which is cooked in a stone oven as well as burgers, hotdogs, fries for the kids or picky eaters.There is a line up to get into the buffet... but only during peak times.. the line goes quick as the waiters and the staff that seat you are right on top of things to clear a table quick for the next guests. There is plenty of loungers around the pool and beach area. You still may want to get up earlier to get the premium sun locations. The beach area is smaller and we knew that coming there. The shows are held outdoors so it may get a bit noisy if you are relaxing in your room but they shutdown at exactly 10 pm, with the bar closing at 11 pm. This is more of a family and relaxing resort. We loved it!"

"Just finished our week vacation at Ava and we had a great time. My wife and I were traveling with our 2 kids ages 11 and 6. Tons of activities for the kids. Pools were great, even enjoyed the beach. Not a lot of seaweed this time a year which makes a big difference. Service was great no issues. We stayed in a 2 bedroom suite which was so nice for the kids to have their own room. Room was beautiful and clean. Grounds and pool were also very clean. Gym was one of the best I’ve used on vacation. Wife enjoyed many of the free classes they offered. Food was excellent. Make reservations ahead of time. We booked everything 1 month in advance. Contact the hotel, don’t wait for them. Did the escape room which is extra charge $45 per person. We actually really enjoyed it despite the extra fee. Also did the racing simulator which was fun. $25 for 10 minutes. "

"The grounds are just gorgeous. Staff was exceptional and always helpful. Food was good. Amazing experience. Would return! "

"It was great, very clean very relaxing "

"Room was clean "

"The room was not nice, it was comfortable but not up to date. The staff were all very nice 100% if anything I would come back to this hotel because of the staff."

"Great hotel, great staff stated many Hiltons never the all inclusive will not do it again did not like the quality of the food"

"I love it"