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Hotel Los Cuates de Cancun

2.5 star property
Hotel with free parking, near Ultramar Ferry Puerto Juárez

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Photo gallery for Hotel Los Cuates de Cancun

Exterior
Lobby
Front of property
Bed sheets
View from property

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Room, 2 Double Beds

Bed sheets

Standard Room, 2 Double Beds

Highlights

Air conditioning
LED TV
Private bathroom
Daily housekeeping
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Av. Lopez Portillo Mazana 9 Lote 8, Super manzana 64, Cancun, QROO, 77524

What's nearby

  • Las Palapas Park - 19 min walk - 1.7 km
  • Plaza 28 - 3 min drive - 2.5 km
  • Cancun Mall - 4 min drive - 3.5 km
  • Ultramar Ferry Puerto Juárez - 4 min drive - 2.5 km
  • Puerto Cancun Marina Town Center - 5 min drive - 3.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Puente Puerto Juárez - ‬8 min walk
  • ‪Taqueria Bonampak - ‬10 min walk
  • ‪Salbutes y empanadasDoña Mery - ‬7 min walk
  • ‪Fantasy - ‬3 min walk

About this property

Hotel Los Cuates de Cancun

Hotel near Ultramar Ferry Puerto Juárez
Located close to Plaza 28, Hotel Los Cuates de Cancun has plenty to offer.
Other perks at this hotel include:
  • Free self-parking
  • A 24-hour front desk
Room features
All 74 rooms boast comforts, such as air conditioning.
Other amenities include:
  • Bathrooms with showers
  • 32-inch LED TVs with cable channels

Languages

Spanish

Similar properties

Lunch and dinner served, Regional cuisine

ibis Cancun Centro

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very good, 1,257 reviews
The price is S$85
includes taxes & fees
27 Jun - 28 Jun
ibis Cancun Centro

Property amenities

Parking and transport

  • Free secured, covered self parking on site

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a smoke detector

We should mention

This property does not have any lifts

Property is also known as

Hotel Los Cuates Cancun
Hotel Los Cuates
Los Cuates Cancun
Los Cuates De Cancun Cancun
Hotel Los Cuates de Cancun Hotel
Hotel Los Cuates de Cancun Cancun
Hotel Los Cuates de Cancun Hotel Cancun

Frequently asked questions

Is Hotel Los Cuates de Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Los Cuates de Cancun?

Self-parking is free at this property.

What time is check-in at Hotel Los Cuates de Cancun?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Los Cuates de Cancun?

Checkout is at noon.

Where is Hotel Los Cuates de Cancun located?

Located in Downtown Cancun, this hotel is within a 15-minute walk of Séptimo Día Adventist Church and Mercado 23. Museo Iconografico de la Carrera Panamericana and Benito Juarez Municipal Building are also within 1 mile (2 km).

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Hotel Los Cuates de Cancun Reviews

Reviews

6.2
Rating 10 - Excellent. 12 out of 110 reviews
Rating 8 - Good. 34 out of 110 reviews
Rating 6 - Okay. 35 out of 110 reviews
Rating 4 - Poor. 10 out of 110 reviews
Rating 2 - Terrible. 19 out of 110 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Yony

Disliked: Staff & service
No encontraban mi reservación, y al día siguiente me comentaron que tenía que dejar el hotel cuando se habían pagado 3 noches, después que me tenía que salir porque solo se había hecho una reserva de un día
Stayed 3 nights in Mar 2023

8/10 Good

Ruben

Stayed 1 night in Sep 2022

8/10 Good

Asael

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Daniel

Stayed 4 nights in Aug 2022

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

julian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó nada, la recepcionista de la mañana es una grosera y prepotente, te entregan el cuarto con preservativos usados como si fuera motel
Stayed 1 night in Jul 2022

6/10 Okay

Ana

Disliked: Amenities, property conditions & facilities
Old no elevators linens beddings very old
Stayed 1 night in Jun 2022

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Eviten el hotel esta mucho mejor cualquier motel de paso
Stayed 1 night in Apr 2022

8/10 Good

Asael

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

brian

Stayed 6 nights in Mar 2022

2/10 Terrible

Veniamin

Stayed 3 nights in Mar 2022

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue buena la estancia
Stayed 4 nights in Mar 2022

2/10 Terrible

omar

Stayed 1 night in Feb 2022

8/10 Good

Jorge

Liked: Staff & service, amenities
Malo el internet en el cuarto
Stayed 2 nights in Jan 2022

6/10 Okay

santiago

Disliked: Amenities
Sólo el check on ,el personal .que estaba en ese momento .muy amable
Stayed 1 night in Jan 2022

6/10 Okay

Silverio

Regular
Stayed 1 night in Jan 2022

4/10 Poor

Alicia Noemi

Liked: Cleanliness
Disliked: Staff & service, amenities
Regular. Muy básico todo. La recepción también. Estaba muy limpio. Muy Alejado. Zona bastante fea
Stayed 1 night in Jan 2022

2/10 Terrible

Emma Isabella

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2021

8/10 Good

Jesus Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

DENIS ALEJANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2021

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Stayed 1 night in Dec 2021

10/10 Excellent

Amado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chido

Muy buen servicio para el precio económico.
Stayed 1 night in Feb 2020

4/10 Poor

Raúl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicaciom El lugar es muy centrico Instalaciones adecuadas. Personal atento
Stayed 1 night in Sep 2019

8/10 Good

Laura, León

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El buen trato del personal y el poderte mover a varias zonas de la ciudad mediante el transporte público que pasa afuera del hotel me agradó
Stayed 3 nights in Aug 2019