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Smart Cancun The Urban Oasis

4.0 star property
Mediterranean hotel with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for Smart Cancun The Urban Oasis

Miscellaneous
Reception
In-room safe, laptop workspace, iron/ironing board, free WiFi
Miscellaneous
Restaurant
Smart Cancun The Urban Oasis offers an upscale Downtown Cancun retreat near Plaza 28. Guests cool off in the outdoor pool, stay fit at the gym, and savor local cuisine at Bites restaurant. Free WiFi and multilingual staff ensure comfort and convenience throughout the stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Laundry

Room options

Check availability for these dates

Tonight

Sep 26 - Sep 27
Check availability for tonight Sep 26 - Sep 27

Tomorrow

Sep 27 - Sep 28
Check availability for tomorrow Sep 27 - Sep 28
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Showing 1 of 1 room

View all photos for Standard Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room

7.8 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
In-room safe
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the area

Map
Av Tulum 13-14, Centro, 22, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 5 min walk - 0.5 km
  • Plaza 28 - 14 min walk - 1.3 km
  • Plaza Las Americas - 3 min drive - 2.2 km
  • Puerto Cancun Marina Town Center - 3 min drive - 2.1 km
  • Ultramar Ferry Puerto Juárez - 5 min drive - 3.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪Subway - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Church's Chicken - ‬5 min walk
  • ‪Mi Rinconcito Colombiano - ‬3 min walk
  • ‪Taqueria Coapeñitos - ‬4 min walk

About this property

Smart Cancun The Urban Oasis

Upscale hotel near Langosta Beach
At Smart Cancun The Urban Oasis, you can look forward to free continental breakfast, a poolside bar and a coffee shop/cafe. Be sure to enjoy a meal at Bites, the on-site restaurant. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Smoke-free property, tour/ticket information and a 24-hour front desk
  • Multilingual staff, concierge services and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 132 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Coffee/tea makers, daily housekeeping and phones

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 5 May 2025 to 1 December 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.31 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: USD 8 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Free WiFi in public areas has a 1-device limit

Property is also known as

Oasis Smart Cancun
Oasis Smart Hotel
Oasis Smart Hotel Cancun
Smart Oasis Hotel Cancun
Smart Oasis Cancun
Smart Cancun by Oasis
Smart Cancun The Urban Oasis Hotel
Smart Cancun The Urban Oasis Cancun
Smart Cancun The Urban Oasis Hotel Cancun

Frequently asked questions

Does Smart Cancun The Urban Oasis have a pool?

Yes, this property has an outdoor pool. The property will be renovating the swimming pool from May 5 2025 until December 1 2025 (completion date subject to change).

Is Smart Cancun The Urban Oasis pet-friendly?

No, pets are not allowed at this property.

How much is parking at Smart Cancun The Urban Oasis?

Self-parking is free at this property.

What time is check-in at Smart Cancun The Urban Oasis?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Smart Cancun The Urban Oasis?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Smart Cancun The Urban Oasis located?

Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Mercado 23 and Puerto Cancun Marina Town Center. Las Palapas Park and Benito Juarez Municipal Building are also within 10 minutes.

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Reviews

Smart Cancun The Urban Oasis Reviews

7.6

Good

8.0

Cleanliness

7.8

Location

8.0

Staff & service

8.4

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 367 out of 999 reviews
Rating 8 - Good. 296 out of 999 reviews
Rating 6 - Okay. 153 out of 999 reviews
Rating 4 - Poor. 82 out of 999 reviews
Rating 2 - Terrible. 101 out of 999 reviews

Reviews

10/10 Excellent

Jose de Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio.

Excelente hotel, muy bonito, cómodo y limpio.
Stayed 4 nights in Apr 2025

10/10 Excellent

Abigail

Liked: Staff & service, amenities, property conditions & facilities
Buena ubicación
Stayed 4 nights in Apr 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty standard hotel, pretty good value for money
Stayed 1 night in Mar 2025

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

This place is excellent! Great front end staff and very accommodating for early check in and storage of backs afterwards. Truly a great stay and excellent buffet breakfast !
Stayed 1 night in Mar 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, muy bien ubicado, servicios y calidad, además del excelente precio. Desayuno espectacular
Stayed 1 night in Feb 2025

10/10 Excellent

Ilse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio, el hotel está bonito y agradable, muy buena la atención y el buffet nos gustó mucho
Stayed 1 night in Feb 2025

10/10 Excellent

Santi ismael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encantó este hotel, 2 conceptos diferentes, el personal muy amable, en recepción Carlos nos recibio y todo fue muy rápido, esta situado en una buena zona, lo recomiendo ampliamente.
Stayed 1 night in Mar 2025

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to stay!! Easy access to many places in Cancun! Staff is very friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hermilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet and the hotel overall exceed my expectations, for the price I was expecting a lower quality hotel, I highly recommend it.
Stayed 3 nights in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic in every way
Stayed 1 night in Mar 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast really good.
Stayed 2 nights in Jan 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience, can’t wait to visit again.
Stayed 3 nights in Jan 2025

10/10 Excellent

blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 3 nights in Apr 2025

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities
The place is good and affordable
Stayed 7 nights in Feb 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing breakfast

Amaizing the breakfast include
Stayed 1 night in Feb 2025

10/10 Excellent

Mónica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble.
Stayed 4 nights in Mar 2025

10/10 Excellent

osir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio y atención
Stayed 1 night in Mar 2025

10/10 Excellent

LERKHENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bon service
Stayed 3 nights in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

loving Cancun

Close to many amenities, banks offices and Supermatkets. Pool area is just great for relaxing… great Oasis
Great pool area
Stayed 1 night in Jan 2025

10/10 Excellent

CRISTINA ALEXANDRA MARMOL

Liked: Cleanliness, staff & service, property conditions & facilities
All was okay
Stayed 7 nights in Mar 2025

6/10 Okay

Ali Rustam

Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed a one week in this hotel,every thing was great, the only thing some time you have to wait to have a table in the breakfast area, otherwise the service was great , very professional helpful polite and cooperative team. defiantly I recommend it for travelers who are looking for conevience place to stay in Cancun downtown.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very clean and room was well appointed. Little bit of traffic noise.
Stayed 1 night in Feb 2025

10/10 Excellent

SEVERIANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL CENTRICO

Muy agradable y confortable hotel, lugar centrico a buen precio.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Excellent hotel that I came back after one night in another hotel! The other hotel was very disappointing compared to this hotel! The front end staff and customer service is excellent. It’s worth the price!
Stayed 3 nights in Mar 2025

8/10 Good

Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was as expected! Nice and clean hotel! Had some options but I wouldn’t stay here again due to location! I’d spend a bit more to be closer to other amenities/beach :)
Stayed 4 nights in Mar 2025

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