Rooftop terrace
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Reviews of Villa Antilope

3 out of 5
Villa Antilope
Calle Antilope SM 20 MZ 12 Lote 13, Cancun, QROO

Reviews

7.4

Good

Rating 10 - Excellent. 21 out of 70 reviews" "
Rating 8 - Good. 27 out of 70 reviews" "
Rating 6 - Okay. 9 out of 70 reviews" "
Rating 4 - Poor. 9 out of 70 reviews" "
Rating 2 - Terrible. 4 out of 70 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Loved our stay here we ended up staying for a whole week. Breakfast absolutey gorgeous. Nice pool , comfy bed. Manager of hotel was such a Nice person
Stayed 1 night in Apr 2021

4/10 Poor

Roman, Houston

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible noise for a half of the night with 70dB . Raw bedclothes. Non working shower. Dirty towels
Stayed 1 night in Dec 2020

10/10 Excellent

Pat, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel next to a park. Walking distance to food and local bus.
Stayed 1 night in Dec 2020

4/10 Poor

Akash

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

4/10 Poor

Claude

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

4/10 Poor

Frederic

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff is amazing and the breakfast was delicious. It was safe and cheap. The bed was horrible, our view was of a dump, and we were overall disappointed.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Check-in process was nonsense. We were initially denied our room even though we had pre-paid for it in Expedia. The clerk wanted proof from me it was paid. Luckily I had the receipt with me, but this was unacceptable to the clerk. He wanted to see that it had been charged and paid for to a credit card. Couldn't he have simply called Expedia if he wanted "proof"? For some reason, he accepted an email confirmation from Expedia instead (which had even LESS information than the receipt). Aggravating, unreasonable, stressful and unnecessary. I've had over 300+ hotel stays and this is a first. Can't recommend, and if you do decide to complete your stay, make sure to have everything printed (emails, receipts, etc.) and ensure you can call Expedia if there are issues.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
The room is small and the breakfast is not the best quality,but you get what you pay for. Overall a good place if you need to stay one night in Cancun to leave to get a flight or take the ferry to Isla Mujeres.
Stayed 1 night in Oct 2019
Response from Demian on 8 Jan,2020
We are sorry for the inconvenience. Thanks for your comments.

2/10 Terrible

Indu21

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness was really terrible. The bed sheets were not changed between guests
Stayed 4 nights in Nov 2019
Response from Demian on 28 Nov,2019
We are really sorry for the inconvenience. Sheets are changed every morning, even if the guest is checking-out or not. Thanks to your comments, we'll be more carefull.

8/10 Good

Patrina

Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
I felt a bit taken. The rooms were tiny. Bathroom tinier. No blow dryer. Water pressure was drip the pool was size of hot tub with 3 chairs. No elevator and stairs were steep. Very disappointed
Stayed 4 nights in Sep 2019
Response from Demian on 12 Oct,2019
We are sorry for the inconvenience. Villa Antilope has 5 room types, based on size. We think the hotel's profile is very clear, but we will take your comments to improve our service and give better info for future guests. Have a nice day

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
The pool upstairs and the breakfast was great. Very nice attendant
Stayed 4 nights in Aug 2019
Response from Demian on 12 Oct,2019
Thank you for your comments. We are very pleased to hear you had a nice experience here at Villa Antilope and hope to see you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice budget hotel
Nice bed and breakfast conveniently located close to the downtown and shopping mall
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was overall great. The location was great too. loved walking in nearby areas The breakfast was nice too. The swimming pool like tub at the roof adds a uniqueness to the property.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and the owner was helpful and very friendly.
Stayed 1 night in Jul 2019

8/10 Good

ALBERTO

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa antipope 3 day experience
I’ll start off by saying this was my first trip too Cancún. The local area is considered downtown Cancún. Which is surrounded near restaurants, and shopping malls. It isn’t the same feel as compared to the resorts part of town. A lot of locals live nearby and therefore i didn’t quite feel safe the first day of my stay. The hotel itself is nice, and the pool on the top roof is pretty nice as well. The room was spacious for me and the bed very comfy. The owner Felipe was very nice, and helpful. Thank god i speak Spanish for easier communication. Two things i didn’t like about the stay was 1). Out if the three nights i stayed i only took a shower with hot water one of the nights. 2). There was no iron for me to iron my clothes with was annoying cause for the price of the stay she should have at least include that.
Stayed 3 nights in Jul 2019
Response from Antilope on 20 Jul,2019
Thank you for your rating and for the suggestions. It helps us improve our performance. Regards

10/10 Excellent

Verified traveller

Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with a roof swimming pool, staff friendly and polite, rooms clean.
Stayed 9 nights in Feb 2019

8/10 Good

S Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
30 Avenida
Really great clean and spacious room! Great bed and good cable TV
Stayed 1 night in Jan 2019

8/10 Good

Brian-W, Denver, Colo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service by Filipe and his staff. Good value for this nicely updated small hotel property. Daily rooftop breakfast was terrific. Other than weak wifi, had a great experience.
Stayed 9 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly and helpful staff. Great included breakfast. The rooms are very comfortable and clean. The pool area was very enjoyable. Overall, a great experience. Super recommended, specially for the prize!
Stayed 1 night in Aug 2018
Response from Villa antilope on 25 Aug,2018
Encantados que de estuvieron felices, no dejen de regresar pronto y recibirlos como se merecen , saludos villa antilope

4/10 Poor

Sybille

Disliked: Cleanliness, property conditions & facilities, room comfort
A éviter!
Déçue ! Une chambre angoissante ! Très petite, pas entretenue, pas propre (poils dans le lit et dans le lavabo), salle de douches minuscule, matelas inconfortable, le petit déjeuner se definissait par quelques rondelles de banane, un café ou jus d'orange, 1 omelette et 1 tranche de pain grillé et 1 biscotte avec du beurre... Le quartier flippant ! Seule durant mes 2 nuits, je ne suis pas sortie de la chambre. La piscine est un bassin où mouches et cafard flottaient... Je ne le conseille pas du tout !
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cama muito desconfortavel e quarto bem velho, pelo preço consegui algo bem melhor no centro
Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
No lo recomiendo
Las fotos son engañosas, el lugar donde se ubica está muy descuidado, y el hotel no está sucio pero tiene mala apariencia, la habitación está demasiado simple, lo bueno que ofrece es la tv(sin cable) aire acondicionado, el valor Sta decente (pésimos artículos de higiene de lo más barato), la cama no está mal, pero si vas en pareja si incómoda, el desayuno no varía, las escaleras están pesadas para subir. Puede estar barato pero no vale la pena, vayan a otro lugar.
Stayed 3 nights in Dec 2020

10/10 Excellent

Hervé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service VIP vue parc dans le "vieux" Cancun
De passage 1 nuit en voyageur solo, cet hotel fût presque parfait du point de vue du rapport qualité/prix ! Personnel vraiment trés professionnel, sympathique et serviable ! Points importants : - chambres très simples de 13m carré mais munies d'un balcon privée vue parc - toute équipée (sdd privée, clim, TV) - matelat mou - terrasses collectives, rooftop très agréable - stationnement facile et gratuit au pied de l'hotel - toutes commoditiées à moins de 15 min a pieds et ADO / collectivos à 20 min Et encore une fois, acceuil comme à la maison et aux petits soins, même pour vous ouvrir à 3h du matin, avec le sourir !
Stayed 1 night in Dec 2020

6/10 Okay

FRANCISCO

Business traveller
Viaje
Regular
Stayed 4 nights in Nov 2020

2/10 Terrible

Hector

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

6/10 Okay

Luc

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Mar 2020

8/10 Good

Gimel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena opción
Todo bien, el lugar cómodo y agradable!!
Stayed 1 night in Feb 2020

8/10 Good

Lulu, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La situation par rapport au centre-ville,l’accueuil,la propreté,le petit-déjeuner. Le lit était vraiment trop mou et la vue de la chambre sur le toit voisin: déprimant....les chambres avec balcon sur le parc devraient avoir une meilleure vue...
Stayed 2 nights in Jan 2020

8/10 Good

Erik Fernando

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Muy bien, desayuno y atención muy buena. solo estoy en espera de la factura por la estancia
Stayed 4 nights in Jan 2020

8/10 Good

Maximilien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous recommandons cet établissement
Nous avons dormi une nuit dans cet établissement, propre et paisible (nous n'avons entendu aucun bruit durant la nuit). Le service y est agréable. Au matin nous avons eu le choix entre 3 petites déjeuner. Nous recommandons
Stayed 1 night in Jan 2020

6/10 Okay

VERONIQUE

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
1 nuit à Cancun
petite chambre avec lit accolé au mur située au 1er étage juste au-dessus de la fontaine..... lit très mou et inconfortable. Cependant l'hôtel est très bien situé non loin du centre ville, au calme, la propreté est irréprochable.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal war unfassbar freundlich und hilfsbereit!!! Die Zimmer und das Frühstück waren auch sehr gut.
Stayed 2 nights in Dec 2019
Response from Demian on 10 Jan,2020
Wir freuen uns über Ihre Kommentare. Grüße Google Übersetzung

6/10 Okay

Fania

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Fotos enganam
O hotel não é legal . As fotos enganam bastante. Não tem elevador e não tem quartos térreos. O quarto é bem pequeno e não tem frigobar. A cama é muito mole. Café da manhã ok mas sem muita opção.
Stayed 3 nights in Nov 2019
Response from Demian on 8 Jan,2020
Lamentamos muito o inconveniente. Agradecemos seus comentários, pois eles nos ajudam a melhorar. Seria bom notar que, nem nas fotos nem na descrição, eles indicam que possui elevador ou frigobar. O hotel possui 5 quartos no térreo. Temos 5 tipos de quartos que variam principalmente em tamanho, os mais baratos são menores. Saudações Tradução do Google

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agréable .
Prtit hotel tres charmant avec un personnel tres agreable et disponible.Petit probeme de recetion wiffi dans la chambre.
Stayed 3 nights in Dec 2019
Response from Demian on 8 Jan,2020
Nous nous excusons pour la gêne occasionnée. Merci pour tes commentaires. Traduction Google

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service
Cheap but not worth it
The rooms were smaller than I expected. The breakfast is good, but it can be that it won't be sufficient for you. Additionally, during the weekend, you have the risk that the neighbors start drunk "singing" rancheras from 4 am till 8 am.
Stayed 3 nights in Nov 2019
Response from Demian on 8 Jan,2020
Than you. We appreciate your comments.

10/10 Excellent

Jessica, Germany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft ist im Zentrum von Cancun. Die Gegend ist sehr ruhig und ich würde sie auch als relativ sicher bezeichnen. Das Personal ist super nett und hilfsbereit, vor allem der Manager. Die Ausstattung und Sauberkeit ist gut für ein 3-Sterne Hotel. Das einzige was ich zu bemängeln habe ist, dass es keinen Safe im Zimmer gibt.
Stayed 6 nights in Nov 2019
Response from Demian on 11 Jan,2020
Wir freuen uns über Ihre Kommentare, die uns bei der Verbesserung helfen. Grüße Google Übersetzung

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Bueno en general cumple con lo establecido! Buena cama! Y un plus tener smart TV
Stayed 2 nights in Oct 2019
Response from Demian on 11 Nov,2019
Thank for your comments.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien, solo las camas son un poco aguadas pero es cuestión de gustos, hace falta mantener la alberca en mejores condiciones de limpieza, por lo demás muy bien todo.
Stayed 1 night in Oct 2019
Response from Demian on 4 Nov,2019
Gracias por sus comentarios, los tomaremos en cuenta para mejorar nuestro servicio.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable y es un lugar excelente para pasar la noche. El desayuno es bueno.
Stayed 5 nights in Sep 2019
Response from Demian on 11 Nov,2019
Thank you for your comments

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt til en enkelt overnatning.
Fint b&b lignende overnatningssted. Meget blød seng og ikke direkte ned til downtown, men blot 10 minutters gang og du er på Mwrcado 28 og Plapas pladsen. Wal-Mart er også i nærheden.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cama es super cómoda, al igual que la piscina es bastante agradable con una muy buena vista, pero sobre todo una muy buena atención del personal.
Stayed 1 night in Jul 2019

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2019