Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas
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Reviews of Holiday Inn Goa Candolim, an IHG Hotel

5 out of 5
Holiday Inn Goa Candolim, an IHG Hotel
Survey No. 52/5 and 52/8, Bardez, Candolim, Goa

Reviews

8.8

Excellent

Rating 10 - Excellent. 20 out of 31 reviews" "
Rating 8 - Good. 6 out of 31 reviews" "
Rating 6 - Okay. 3 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Phillip, Abbeywood

Travelled with family
Liked: Staff & service, amenities
Overall very good, staff were very attentive. Pool out of use for last week of stay and we were moved from room due to air conditioning fault. Which caused a mix up with our bill on checking out. Would return next time.
Stayed 13 nights in Apr 2024
Response from Team Holiday Inn Goa Candolim on 22 Apr,2024
Dear Guest, Thank you for your rating, every review is important to us. However, we regret you had to face this issue, we are working on making your experience better. Hope to see you again. Regards,Team Holiday Inn Goa Candolim

10/10 Excellent

Praneet

Stayed 3 nights in Feb 2024
Response from Team Holiday Inn Goa Candolim on 26 Mar,2024
Dear Guest, Thank you for giving us the rating. I'm sure our entire hotel team enjoyed catering to your needs as much as you enjoyed your stay. We hope to see you again soon

10/10 Excellent

Sorab

Liked: Cleanliness, staff & service, property conditions & facilities
What an amazing hotel. From the checkin to checkout we would like to thank everyone from All department. We are sorry for not remembering everyone’s name but a few that we can remember were Aryan and suryakant, (front desk) Dilip and Sujay (house keeping) and Ashish(server). We travel around the world and we will give this place a five star but our request from the hotel is to keep us with the good reputation. God bless from our Canadian family
Stayed 4 nights in Feb 2024
Response from Team Holiday Inn Goa Candolim on 22 Feb,2024
Dear Guest, Thank you for giving us a the rating. I'm sure our entire hotel team enjoyed catering to your needs as much as you enjoyed your stay. We hope to see you again soon

8/10 Good

Nikhila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful! I had some issues and they did their best to help me with what I needed! Really appreciated that. Clean rooms. More quiet area, nice for families. The food at the hotel was okay, but theres other great options nearby. Cabs booked through the hotel are bit expensive but if you walk a bit down the street you can find other options. Standard sunrise view rooms, you cant actually see the sunrise due to the other building blocking the sunrise/half the view. That building has the premium sunrise rooms which allow you to see the actual sunrise. Wish this was mentioned on the description when booking. But still a pretty view. Staff tried their best to accommodate but bookings were too full to switch. Appreciate the effort.
Stayed 6 nights in Jan 2024
Response from Team Holiday Inn Goa Candolim on 14 Feb,2024
Dear Guest, Thank you for giving us a the rating. I'm sure our entire hotel team enjoyed catering to your needs as much as you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Lyndin

Liked: Cleanliness, staff & service, property conditions & facilities
It a nice place to stay while on our visit to Goa
Stayed 2 nights in Jan 2024
Response from Team Holiday Inn Goa Candolim on 6 Feb,2024
Dear Lyndin, Thank you for your review, every review is crucial to us and we appreciate you taking your time the feedback. Hope to see you again.

10/10 Excellent

Rahul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jan 2024
Response from Team Holiday Inn Goa Candolim on 6 Feb,2024
Dear Rahul, Thank you for your review, every review is crucial to us and we appreciate you taking your time the feedback. Hope to see you again.

10/10 Excellent

TONY JACOB

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service
Stayed 2 nights in Jan 2024
Response from Team Holiday Inn Goa Candolim on 25 Jan,2024
Dear Tony, Thank you for your review, every review is crucial to us and we appreciate you taking your time the feedback. Hope to see you again.

10/10 Excellent

Pamela, DORVAL

Liked: Cleanliness, property conditions & facilities
Very courteous staff
Stayed 4 nights in Jan 2024
Response from Team Holiday Inn Goa Candolim on 15 Jan,2024
Dear Pamela, Thank you for your review, every review is crucial to us and we appreciate you taking your time the feedback. Hope to see you again.

10/10 Excellent

Ruchika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice and friendly, the complimentary meal for kids was amazing. Rooms are good and location was great too.
Stayed 4 nights in Jan 2024
Response from Team Holiday Inn Goa Candolim on 11 Jan,2024
Dear Ruchika, Thank you for your review, every review is crucial to us and we appreciate you taking your time the feedback. Hope to see you again.

8/10 Good

Kavita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Team Holiday Inn Goa Candolim on 19 Dec,2023
Dear Kavita, Thank you for your review, every review is crucial to us and we appreciate you taking your time the feedback. Hope to see you soon.

4/10 Poor

Asif, Hornchurch

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Pretty poor service on the whole . They were not able to deliver the simple things like bring our bags to our rooms and bring it down when we were checking out although they said they would. Looked like they had a lot of newcomers working at the front end and they were poor in coordinating. Looked chaotic at times . Breakfast was average but service at the restaurant was good.
Stayed 4 nights in Dec 2023
Response from Team Holiday Inn Goa Candolim on 19 Dec,2023
Dear Asif, Thank you for your review, every review is crucial to us and we appreciate you taking your time the feedback. We regret that you had to face this issue, we have escalated the issue to the concerned department. Hope to see you again.

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property on its own is excellent. The staff is very courteous and provides excellent service. It is service with a smile. The whole crew in the restaurant right up to the kitchen staff makes sure that the guests enjoy their meal. The buffets for breakfast and dinner were quite extensive and at par with many 5 star hotels. Special shout out to Shubam and Vikas. I really enjoyed my week long stay here.
Stayed 6 nights in Dec 2023
Response from Team Holiday Inn Goa Candolim on 19 Dec,2023
Dear Sandeep,Thank you for your review, every review is crucial to us and we appreciate you taking your time for positive feedback. We are glad you enjoyed your stay with us and we were able to make your experience better. Hope to see you soon again.

6/10 Okay

Sonal

Travelled with group
Liked: Staff & service
Need rooms more cleaned , glasses , doors looked dirty. Breakfast had lot of options but quality was not good. Overall it wasn’t good for the price I paid.
Stayed 2 nights in Nov 2023
Response from Team Holiday Inn Goa Candolim on 5 Dec,2023
Dear Sonal,Thank you for your review, every review is crucial to us and we appreciate you taking your time the feedback. We regret that you had to face this issue, we have escalated the issue to the concerned department. Hope to see you again.

10/10 Excellent

Vinayak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Vellancy on 13 Nov,2023
Dear guest,Thank you for your perfect review.

8/10 Good

Narayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice and clean and Disabled friendly hotel. Very friendly and always helpful staff.food is averagely good with a good choice and variety.
Stayed 5 nights in Nov 2023
Response from Vellancy on 10 Nov,2023
Dear Narayan,Thank you for your review, every review is crucial to us and we appreciate you taking your time for positive feedback. We are glad you enjoyed your stay with us and we were able to make your experience better. Hope to see you soon again.

10/10 Excellent

Ken

Travelled with family
Amazing staff that goes out of the way to deliver a great experience.
Stayed 6 nights in Oct 2023
Response from Surajit Chatterjee on 31 Oct,2023
Dear Ken,Thank you for your review, every review is crucial to us and we appreciate you taking your time for positive feedback. We are glad you enjoyed your stay with us and we were able to make your experience better. Hope to see you soon again.

10/10 Excellent

Uttara Olivia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday Inn was a lovely stay, everything was perfect. Staff is personable and lovely. High surcharge as it is high-end hotel, however very worth it. Local transportation is poor, and a rip off.
Stayed 3 nights in Oct 2023
Response from Holiday Inn Goa Candolim on 10 Oct,2023
Dear Guest,Guests such as yourself inspire us to exceed expectations in every way and u thank you for your kind words and the rest of our team will be thrilled once I will pass on your positive remarks!We hope to see you soon!Warm Regards,

10/10 Excellent

Nadjib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superior to the more expensive Hyatt Centric
I was very comfortable at this hotel, and it was superior to the next hotel I traveled to, the Hyatt Centric Goa Candolim, which was approx 15% more expensive. The pool was comfortably sized and my room had a nice balcony and a view towards a green forested area. The water pressure in the shower was excellent. The minor drawbacks were the power going to generator multiple times and the shower occasionally turning cold for a brief few seconds completely unprompted.
Stayed 2 nights in Oct 2023
Response from Surajit Chatterjee. on 6 Oct,2023
Dear Guest,Greetings from Holiday Inn Goa Candolim!The entire team at Holiday Inn, Goa joins me to thank you for choosing to stay with us and posting your kind feedback! I am truly delighted to have read your appreciative comments about the Hotel overall services. It is our constant endeavour to make each of our guests feel at home and not just “looked after”. I am delighted that our team went out of the way to craft a memorable experience for you. We are glad to read your appreciation for the entire team who are grateful to be mentioned on this social medium. It has been our pleasure to serve you and we want you to know that we truly value your continued relationship with us. I look forward to having the pleasure of welcoming you back again. Please feel free to reach me out if I can be of any assistance. Warm Regards,Surajit Chatterjee.

10/10 Excellent

Rajat

Stayed 2 nights in Sep 2023
Response from Team Holiday Inn Goa Candolim. on 17 Oct,2023
Dear Guest,Thank you for your rating! We hope to see you again soon.Regards,Team Holiday Inn Goa Candolim.

8/10 Good

jing yu

Stayed 2 nights in Aug 2023
Response from Team Holiday Inn Goa Candolim. on 30 Aug,2023
Dear Guest,Thank you for rating us! We hope to see you again soon.Regards,Team Holiday Inn Goa Candolim.

10/10 Excellent

Maulik

Stayed 4 nights in Jul 2023
Response from Team Holiday Inn Goa Candolim. on 11 Aug,2023
Dear Guest,Thank you for rating us! We hope to see you again soon.Regards,

10/10 Excellent

Kapil

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer care by the team Debashish and Selina are excellent in taking care of the customer needs
Stayed 3 nights in Jun 2023
Response from Team Holiday Inn Goa Candolim. on 5 Jul,2023
Dear Guest,Guests such as yourself inspire us to exceed expectations in every way and we thank you for your kind words and the rest of our team will be thrilled once we pass on your positive remarks!We hope to see you again soon.Regards,Team Holiday Inn Goa Candolim.

8/10 Good

GAGAN

Stayed 2 nights in Jun 2023
Response from Team Holiday Inn Goa Candolim. on 20 Jun,2023
Dear Guest,Greetings from Holiday Inn Goa Candolim!The entire team at Holiday Inn, Goa joins me to thank you for choosing to stay with us and posting your kind feedback! I am truly delighted to have read your appreciative comments about the Hotel overall services. It is our constant endeavour to make each of our guests feel at home and not just “looked after”. I am delighted that our team went out of the way to craft a memorable experience for you. We are glad to read your appreciation for the entire team who are grateful to be mentioned on this social medium. It has been our pleasure to serve you and we want you to know that we truly value your continued relationship with us. I look forward to having the pleasure of welcoming you back again. Please feel free to reach me out if I can be of any assistance. Warm Regards,Team Holiday inn Goa Candolim

10/10 Excellent

Chetan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Getaway - Great Food
Needed a quick rejuvenation trip. Had an excellent time and all the arrangements were upto the mark. Facilities were good, the food requires special mention, must try their spread.
Stayed 2 nights in May 2023
Response from Team Holiday Inn Goa Candolim. on 20 Jun,2023
Dear Guest,Greetings from Holiday Inn Goa Candolim!The entire team at Holiday Inn, Goa joins me to thank you for choosing to stay with us and posting your kind feedback! I am truly delighted to have read your appreciative comments about the Hotel overall services. It is our constant endeavour to make each of our guests feel at home and not just “looked after”. I am delighted that our team went out of the way to craft a memorable experience for you. We are glad to read your appreciation for the entire team who are grateful to be mentioned on this social medium. It has been our pleasure to serve you and we want you to know that we truly value your continued relationship with us. I look forward to having the pleasure of welcoming you back again. Please feel free to reach me out if I can be of any assistance. Warm Regards,Team Holiday Inn Goa Candolim.

10/10 Excellent

Raman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Very pleasant stay of 3 days. Excellent service, polite and friendly staff and welcoming smiles all thd time. Overall a credible experience.
Stayed 3 nights in Dec 2022
Response from Team Holiday Inn Goa Candolim. on 8 Dec,2022
Dear Guest,Guests such as yourself inspire us to exceed expectations in every way and u thank you for your kind words and the rest of our team will be thrilled once I will pass on your positive remarks!We hope to see you soon!Regards,Team Holiday Inn Goa Candolim.

10/10 Excellent

Bala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front office was very courteous Bartender was proactive in suggestions about drinks
Stayed 3 nights in Jun 2022
Response from Holiday Inn Goa Candolim on 13 Jun,2022
Dear Guest, Thank you for your kind feedback. We will ensure to share it with our team. Hope to see you again!

10/10 Excellent

VINAYAK

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and amazing service. Manisha helped us during our stay.
Stayed 2 nights in Apr 2022
Response from Team Holiday Inn Goa Candolim on 9 May,2022
Dear Vinayak, Thank you for sharing your kind feedback. We will ensure to pass your comment to Manisha. Hope to see you again, soon!

10/10 Excellent

Gourave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2022

6/10 Okay

Kalpesh

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It was a pleasant stay . only disappointing was slow service. Had to call n no of times for same service. Also need to improve quality of food in breakfast ..Especially the upma..
Stayed 4 nights in Mar 2022
Response from Team Holiday Inn Goa Candolim on 2 Apr,2022
Dear Kalpesh, Thank you for taking the time to share your feedback with us. Glad you had a pleasant stay. However, please accept our sincere apologies for the inconvenience caused with food and service. We hope to welcome you again!