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Reviews of The Goan Village Beach resort , Goa

4.5 out of 5
The Goan Village Beach resort , Goa
Next to Health Center, Candolim - North Goa, Candolim, Goa

Reviews

5.8
Rating 10 - Excellent. 0 out of 11 reviews" "
Rating 8 - Good. 4 out of 11 reviews" "
Rating 6 - Okay. 3 out of 11 reviews" "
Rating 4 - Poor. 3 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

4/10 Poor

maria

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Not a pleasurable place to stay
A disappointing stay at Goan village. The pictures shown must be very old. The place needs a total renovation. There are no parasols around the pool, only 3 sunbeds. The place is not cleaned very efficiently, just a dirty old towel pushed around on the end of a mop. This was used to do lounge, bedroom, bathroom and common areas, never were any cleaning agents used, no disinfectant bleach, anything like that. Many of the 10mm thick pieces of glass on tables in the restaurant were chipped. The girl doing the cleaning held her hand out for tip before she'd even done anything and certainly wasn't left anything at the end. You do not expect staff to be holding their hand out for money when they have a job, they are not begging in the street. Some of our own toiletries went missing from the room before they were finished with. When told to the leaning supervisor nothing was done, or things replaced. We asked them to arrange a taxi to take us to the airport for our return home and paid in advance, at 2.0AM no taxi. Fortunately someone kindly shared their taxi with us, otherwise I don't know where we would have been. The tiles on the roof are all loose or missing. I know not important when it's 35deg and brilliant sunshine, but it just makes the place shabby and unappealing. There are rooms available in the immediate area for £15.00 with A/C that are more appealing than Goan Village. it is definitely not worth £50+ per night. I must say though the restaurant staff were very friendly
Stayed 10 nights in Feb 2018

6/10 Okay

Suzz, Pune

Liked: Staff & service
OK to stay! Do not expect much..
The hotel is a standard hotel, its not have any delux facility. Few rooms are very big with very basic facilities. Location is very nice, Beach is 5 min walk only. restaurant is not so impressive. Pool is good and surrounded with nice garden area. Over all its a ok hotel with this price range.
Response from Rohit Mishra on 19 Aug,2017
Dear Guest It has been our privilege to have had you stay with us at Toshali - The Goan Village Resort, Goa. We have always been earnest in our endeavor to extend the very best of the Toshali Resort to our guests. It is only through our guests that we get a feedback of our services, which in turn helps us to improve our standards. We are happy that you found our services up to your expectations. Your encouraging comments will definitely encourage us to strive for excellence. We look forward to welcoming you back to Toshali - The Goan Village Resort, Goa on your next visit and assure you of our best services and attention at all times. Thanking you,

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
No wifi in rooms.

4/10 Poor

NEERMALYA

Disliked: Cleanliness, staff & service, room comfort
Not so great

8/10 Good

Verified traveller

Liked: Staff & service

8/10 Good

Carls, Brisbane, Australia

Liked: Cleanliness, staff & service, room comfort
Nice place to stay for families.
We travelled as a family of 7 with 2 younger children. We all had a lovely relaxing time at Alegria - The Goan Village. Great location, many places to dine close by. Taxi drivers outside village were reliable and polite. We hired them daily to sight see. Rooms were comfortanle and spacious. We had a total of 3 rooms all close together. Breakfast was good. Staff in restaurant were very polite and helpful even purchasing fresh seafood for our family and cooking as a special dinner. Kids loved swimming in the pool. Nice to stay in a place that is not over crowded like some hotels and enjoy the peace and serenity.

8/10 Good

Anil, Hyderabd

Liked: Property conditions & facilities, room comfort
Comfortable stay. Freidnly staff.
The stay was good and is a perfect stay to pick in Goa. There was an issue with the power through out our stay. Can understand due to heavy rain on one night. But the backup power could have been more better. The staff were all friendly. The placement of the AC in the room change will make the stay even better. This is not a negative feedback. Just to make it even better.

2/10 Terrible

APOTHECARYDAVE, GLOUCESTERSHIRE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWFUL HOTEL
The hotel is grossly misrepresented by the description on the Hotels.com website. Our room offered on arrival did not overlook the pool. The pillowtop bed with premium bedding had a stained mattress and sheets were ripped and had holes. The complimentary toiletries were a sliver of soap and a miniscule toilet roll. Reception had to be shown that complimentary water was included otherwise we would have been charged. The room was not in good repair and was not cleaned satisfactorily. The ceiling fan was hanging off and the a/c clattered and banged in the early morning. We had to insist on two clean bath and hand towels daily. Spare toilet rolls had to be requested

4/10 Poor

Cathy, New York USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mandatory New Years Eve dinner
When I booked 2 double rooms over the New Year weekend I was told that New Year eve dinner was mandatory. My printed receipt showed extra $70 per room for Dec 31. Imagine my outrage when I registered at the hotel on Dec 26, the manager was told to collect Rs 14,000 in cash (because the credit card machine was broken) for the mandatory dinner. Not only did I pay more for the room Rs 1300 per day as compared to the current going rate Rs 8000 per day, but they were also trying to soak me and family for extra Rs 14,000 for the dinner. They were not able to answer why that extra $70 /day was charged, specially since all hotels in the area had uniform high rate for that particular peak season. I refused to pay and happy not to attend the dinner party which had noisy music, was very lame and had forced gaiety. Definitely I would not not recommend this hotel, rooms are pretty dingy and over all quality worse than the worst motel in US.

6/10 Okay

Fredrik

Ok boende, men ta frukost någonstans!
Ser väldigt fint ut på bilderna, men börjar bli slitet, rummen var rymliga och helt ok. Däremot var frukosten katastrof, 5personer sitter och väntar på bättre tider, medans de borde städat både bord, stolar och golv. Kaffe på termosar som var så smutsiga att vi hoppade över de, för att inte tala om resten. Men det finns många ställen bara ett stenkast ifrån som man kan köpa sig en frukost på.
Stayed 4 nights in Jan 2018

6/10 Okay

Djihelbi, PARIS

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Alegria
Hotel bien situé au centre de Candolim, bien entretenu partout. Piscine propre. Niveau des chambres variables : du sombre et humide à très grande et aérée. Les lits sont par contre tous mauvais. Le service est correct, mais le management est très antipathique. Petit déjeuner plutot moyen : peu copieux et peu varié. Au final : prestations un peu chères. Demander des chambres en étage.