Find Cat & Dog Friendly Hotels in Canton from S$78

"Room had mold and the door to the balcony didn't close correctly or lock. Went to the pool, it was overcrowded within 10 mins a fight broke out no staff showed up. Several other patrons stepped in to help break it up. The fight restarted in the lobby area outside the pool area and that is when staff showed up, cops were called. I asked to speak to a manager and there was no manager available. Hard to understand why even a duty manager wasn't available. Didn't stay for breakfast. "

"The room could have been a little cleaner. Besides that, it was a nice stay."

"Just stayed overnight. Later check in room was what I had reserved. Television went out at 10 pm. Woke in morning packed showered and left. Everything went smooth other than the television. There was a cracked tile in the shower. "

"This hotel markets a unique boutique experience, but the stay did not live up to the price. Despite arriving after check-in time, the room was not ready and an alternative room type was provided without acknowledgment or adjustment. The room itself had an unpleasant odor and felt poorly designed, especially the bathroom setup (mildew on the bottle for body wash and no fan in the bathroom to get rid of moisture) Temperature control was a major issue, with the room remaining uncomfortably warm and no functional air conditioning overnight. I was told to turn it off and open the window to cool it down. Staff response to the issue was minimal and did not reflect the level of service expected at this price point. I asked to be moved but was told they were at capacity and was offered nothing in return for my displeasure with this outcome. Overall, the experience was underwhelming and disappointing given the cost and branding. I had friends that were so interested in doing a weekend here but I’m embarrassed to say I stayed there and would have even recommend it."

"The breakfast ends at 9am on the weekend which is insane breakfast should be 10am on weekend no one wants to wake up early on a weekend. "

"Good location but poorly managed. Housekeeping is nearly non-existent. I had to ask multiple staff at the front desk several times to have housekeeping clean after no service for days, then maybe two days out of six, despite a promise of daily housekeeping. Of the two days when service was provided, one was adequate and one was poor. "

"Worst hotel I have ever been to. We walked out and stayed somewhere else. Pictures do not match what is actually there so I assume they are old or used AI. The room smelled like an ashtray. Floor was visibly dirty and peeling up. Walls dirty and chipped away. Patched hole that was never painted. There were 3 small lumpy pillows in the middle of the bed with a stained comforter. Mattress was disgustingly stained and had black dirt that appeared like bug droppings. I would not wish that room on an enemy. This place needs some serious work and new management. "

"很好"

"Didnt pay for the breakfast but there were so many things wrong with this hotel, I definitely will not be back. The staff were all very friendly, but also not very good at their jobs it seemed. The condition of the property is run-down. Nothing seemed to really work the way it was supposed to. The tv remote barely worked, weather was warm for our visit so we wanted to turn the AC on in our room but I guess the AC actually only turns the heat on? We kept trying to turn the ac down and the heat just kept blasting from our vents - our room was at a steady 80 degrees the whole stay - it was terrible. The next morning I headed down to the pool/hot tub around 7:05 .. (pool opens at 7) whoever was in charge of "cleaning up" had the door locked and told me to wait.. so i waited - he let me inside but i had to sit at a table & wait for him to finish up whatever he was doing with the hot tub. Once he left and said it was all ready i noticed the hot tub was absolutely filthy. A thick film floated on top of the green water. The pool was green and murky. There was trash here and there and zero towels. The whole stay was just not worth what I paid at all. "