Find Cape May - Wildwood Hotels with Shuttle Services from S$150

"Booked the penthouse condo for my elderly parents as they were in need for a relaxing 2 days after many illnesses. Turned out to be a terrible time as the elevator was broken and I was not notified of this before they arrived and they knew the elevator was going to be out of service. My parents were unable to walk 4 steep floors to reach the room. After missing half a day the elevator gets 'fixed'. The following day the old elevator with the cage doors remains at the top floor because the neighbors forget to send it back down so my parents were stuck again on the bottom floor. Staff felt bad so they gave them a late checkout only for them to get stuck again going to beach returning to hotel at noon since they had a late checkout then key would not work for them to get to room since activation stopped at 11:00."

"Our room was very nice, clean and comfortable. Thank you. The phone system however was not working which was frustrating. My husband needed to physically walk down to the front desk to order room service (noone was answering when I called on my cell phone) and only the valet was there. So the valet was kind enough to take the order to the kitchen. My order came up with GF toast and no knife to spread butter or jelly on it and no napkin. so whereas the room was great, the rest was not as I have explained, for the price we paid. "