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Frequently asked questions

What happens if I need to cancel my Big Island car reservation?
Check through your policy to be certain, but almost all reservations will receive a full refund if you notify us a minimum of six hours before the scheduled collection time. There are some exemptions though. Your confirmation will have more details, or just jump onto our Customer Service Portal.
How do I find the best car rental deals in Big Island with Expedia?
Score an awesome deal with Expedia. Just choose your wheels, select your dates and preferred pickup and drop-off locations, and compare offers from all the popular rental suppliers. Save even more when you bundle your Big Island car rental with flight or hotel bookings.
How old do you have to be to rent a car in Big Island?
If you're 21 and over, you can rent a vehicle in Big Island. Be mindful that rental suppliers will charge an additional fee if you're a young driver, which helps cover the higher accident or damage risk involved. Also, young drivers are often restricted from renting luxury or specialty vehicles. Browse the fine print before you book to avoid any hassles when it's time to collect the keys.
What do you need to rent a car in Big Island?
While rules can differ between car rental outlets in Big Island, the two main things you'll need are your driver's license and a credit card in the same name. You don't need to take out insurance with your rental company. However, proof of alternative coverage may be necessary.
Can I rent a car for a month or longer in Big Island?
Yes. We partner with trusted companies that offer weekly and monthly rentals for all categories of cars. Pick up one of our long-term car rental deals and discover every inch of Big Island — or way beyond!
Where can I find a Big Island car rental if I am younger than 25?
If you're a young driver looking for a rental in Big Island, we recommend checking the terms and conditions of the various car rental companies you're interested in. Some may rent to drivers under the age of 25, some may not. There may be additional fees if you're between 21 and 24 years old. To escape any surprises at the rental counter, make sure you know if any extra charges apply to you.