"The odor in the room was overwhelming. When we opened the door to Room 14, the smell was so bad it nearly made my wife vomit. It had a strong, stale odor reminiscent of a room rented by the hour, as if previous guests had left behind heavy body odor and poor hygiene. On top of that, there was a separate, unmistakable mildew smell that suggested serious cleanliness and moisture issues.
We did not unpack a single item. We immediately left the room, returned to the front desk, and turned in the key. Despite the condition of the room and the fact that we did not stay, the manager on duty refused to issue a refund, which was both shocking and unacceptable."
"The staff at the front desk were not friendly at all. They acted like they didn't want to be there. Never smiled or greeted us. Breakfast was just okay. Taste was just ok."
"WARNING: This hotel is under transition from what appears to be either an extended stay hotel or halfway house to a (possibly) functioning hotel. There are only a few rooms that weren't occupied with long term residents or under renovations.
The lobby is NOT functioning with no signs directing guests to where they can check in, so I wandered over to the other hotel's lobby. The hotel overall looks very rough!
The desk was not attended and no one arrived within a reasonable time frame after the door buzzer announced my arrival. I had to call for assistance.
While I was checked in, the staff member was not friendly or helpful. When I got up to my room on the third floor with my luggage, the key cards did not work!
Even after they finish renovations, I probably won't stay there again. This stay was so far from the standard I've come to accept from a Hotels.com stay."
"We didn't eat breakfast there because everything was dirty.The room had brown stuff all over the walls and it wasn't stained. The bathroom was clogged with hair. If you like, I have pictures, it was absolutely disgusting."
Yes, there are holiday rentals close to the most popular sights in Cardiff, or you can select a more secluded option if you're looking for a relaxing stay.
What’s there to see and do in Cardiff?
While exploring the area, visit family-friendly sights like Eden Marina, or get outside and enjoy nature at Long Island. In the wider area, you’ll find Roane State Community College and Fort Southwest Point.
What’s a holiday rental in Cardiff like?
Holiday rentals are privately owned properties you can book for a few days, or a quick weekend, in Cardiff. Holiday rentals provide amenities such as kitchens and laundry facilities so you'll have everything you want. If you're concerned about a sanitised environment, holiday rentals can offer a sense of privacy away from public hotel lifts and busy lobbies while still allowing you to travel. You'll also get more space in a holiday rental than in a hotel, which is another reason why a holiday rental is a great choice for family trips or small group gatherings.
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