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Reviews of Aaron Wise - 62 Plantagenet Street

3.5 out of 5
Aaron Wise - 62 Plantagenet Street
62 Plantagenet Street, Cardiff, Wales

Reviews

9.0

Wonderful

Rating 10 - Excellent. 20 out of 33 reviews" "
Rating 8 - Good. 10 out of 33 reviews" "
Rating 6 - Okay. 1 out of 33 reviews" "
Rating 4 - Poor. 1 out of 33 reviews" "
Rating 2 - Terrible. 1 out of 33 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

nigel

Liked: Cleanliness, staff & service, property conditions & facilities
We really liked the room and the outside space,being a regular visitor to Cardiff will be back , highly recommend.thanks.
Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very disappointing
The room had a damp issue, and there was constant door slamming being located right by the entrance - there was no soundproofing. Could not get any sleep on my final night as there was what I suspected to be drug related activity / prostitution happening in the room next door. Thankfully that was only on my final night. However, the bed was comfortable and the room had everything needed for a decent stay so its a shame. I won't be staying here again. Very disappointing as I had really enjoyed a previous stay at the apartments on Fitzhamon Embankment.
Stayed 9 nights in Oct 2023

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Stay in Cardiff
The details of checking into the room was clear and precise and easy to enter the room. I was pleased with the room when entering and the facilities within the room and the shared kitchen was excellent. When I stay in Cardiff the next time, I will certainly stay here again.
Stayed 2 nights in Mar 2023

10/10 Excellent

Sian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - walking distance to city centre. Room was nice and clean. Could not fault accomadation. Only issue was lack of parking.
Stayed 2 nights in Feb 2023

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful team
Very helpful and friendly team who responded to queries really quickly and proactively. Very clean and quiet accommodation but not in the best of areas.
Stayed 3 nights in Jan 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Central location
Centrally located in Cardiff, easy to find and really good value for money. Staff was helpful and friendly. Only downside is parking, but plenty of on street parking within a few minutes walk. Would book again if going back to Cardiff.
Stayed 2 nights in Dec 2022

8/10 Good

David

Stayed 1 night in Sep 2022
Response from Lucia on 15 Sept,2022
Hi David,Thanks so much for leaving us a review. We hope to welcome you back for your next stay.Many thanks,Lucia AttanasioGuest Relations Coordinator

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Ben Braddick | Guest Relations Coordinator on 1 Jun,2022
Hello, and thank you for taking the time to leave us an amazing review. We are very pleased that you had a good time with us and that you did not have any issues with your stay. Thank you, and have an amazing day.

10/10 Excellent

Suzannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment
Lovely location close to the centre and stadium. Room was spacious and clean, great shower pressure. Check in was super easy with codes messaged for the doors - no keys to risk losing!
Stayed 2 nights in Dec 2021
Response from Ben Braddick | Guest Relations Coordinator on 2 Jan,2022
Good Morning Suzannah, Thank you for leaving us such a great review. We are all very pleased that you enjoyed your time with us and that our studios fulfilled your needs by being close to Cardiff's city center. We are glad that you found your room clean and hospitable, with a good shower. Thank you, and we hope that you think of us on your next visit to Cardiff.

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic will be going again
Stayed 2 nights in Nov 2021
Response from Ben Braddick | Guest Relations Coordinator on 2 Jan,2022
Good Afternoon Claire, We are very pleased that you had a good experience with us. If you would like the same room type as your previous stay please let us know and we can do our best to secure it for you. Thank you, and we look forward to seeing you again.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great, and recieved exellent service from Josh - start to finish.
Stayed 2 nights in Aug 2021
Response from Greg Rostocki on 28 Aug,2021
Dear Chris, Thank you for your feedback. I will pass your comments on to Josh. See you in the future.

10/10 Excellent

Humphrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A LITTLE HAVEN OF PEACE
The street was not very promising but inside was a superb little suite with everything I needed and more than I expected. With its own combination oven and kettle I was well set up. There were some minor repairs needed like a new bulb in the bedside light the shower support rail was wobbly and the loo seat needed tightening down. (I tried to solve the latter but needed smaller hands and extra joints!) None of these however spoiled my appreciation, thanks Aaron!
Stayed 2 nights in Jun 2021
Response from Ben Braddick | Guest Relations Coordinator on 23 Jan,2022
Hello Humphrey, Thank you for taking the time to leave us a glowing review. We are very happy to hear that you had a great stay with us. The issues that you have raised I will be sure to pass on to our maintenance team to be addresses. Thank you, and we hope to be able to welcome you back in the future.

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The neighbourhood's not the prettiest in Cardiff, but it's only 10 minutes walk to the city centre. In the sweltering August weather, the room on the first floor was VERY hot at night, and fan provided did little to help. But definitely worth a look, if you're not staying in the middle of a heatwave. Make sure you sort out parking in the city centre (or on JustPark) before you arrive, as all of the streets nearby are for residential permit-holders only.
Stayed 5 nights in Aug 2020
Response from Ben Braddick | Guest Relations Coordinator on 23 Jan,2022
Hello, and thank you for taking the time to leave us a good review. We are very pleased to hear that you enjoyed your stay with us overall. You are certainly correct that the heat wave created challenges for some of our guests. I will pass your comments on to our management team and let them know your stay was made uncomfortable due to the issue. Thank you, and we hope to welcome you back in the future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. I had stayed in their other accom at Fitz Terrace so i asked for the same room. This one was a bit smaller. My fault i should have asked the right question. Very responsive service. We will stay again but go for a bigger room. The small double bed in our room was a bit too small for us. A couple of chairs after long days would have been nice but it would have been a tight squeeze. There is a communal kitchen and garden room at the back though
Stayed 2 nights in Jan 2020
Response from Adam on 4 Feb,2020
Hi there, Thank you for your review. I'm glad you enjoyed your stay and look forward to seeing you return to Aaron Wise in the future. Adam Guest Relations Coordinator Aaron Wise

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near the Millennium Stadium and a very short walk to the other main attractions and city centre; very well designed; and incredible value for money. The only problem we had was that the shower was scalding hot and neither of us could make the temperature any cooler by adjusting the setting, but that may well be our own incompetence. We will definitely stay again if we return to Cardiff.
Stayed 2 nights in Nov 2019
Response from Kyle on 12 Nov,2019
Hi there, Thank you for the review. We're glad to know you enjoyed your stay with us over all. We apologise about any issues with the shower, we will look into this as soon as possible.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is within 5 minutes walk of the city center. There is no dedicated parking but there is some pay and display parking just around the corner (if you can get a space). It's a major city so to be expected for a property of this type.
Stayed 2 nights in Sep 2019
Response from Kyle on 30 Sept,2019
Thank you for the lovely review! We're glad you enjoyed your stay with us, we are looking forward to welcoming you back with open arms.

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Really lovely place to stay. Me and boyfriend are going to stay again next year. Its in a very convenient area and the room itself has everything you need and more. The only problem was the room was boiling hot even with a fan going day and night. Still a great place though.
Stayed 4 nights in Aug 2019
Response from Kyle on 6 Sept,2019
Hi Francesca, Thank you for the kind review. We're very glad you enjoyed your stay and we look forward to seeing you again next year!

8/10 Good

AL, London

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall a very pleasant stay. Refill shower gels and shampoo every 2 days would be great!
Stayed 7 nights in Aug 2019
Response from Kyle on 3 Sept,2019
Hi there, Thank you for the kind review, we will pass your feedback onto the House Keeping team.

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short mid week stay
Very good apartment close to town only across the bridge, very good quality and good facilities, visiting family and would definitely stay again
Stayed 2 nights in Jul 2019
Response from Kyle on 16 Jul,2019
Hi Ben, Thank you for the review. We're happy you enjoyed the convenient location of the property and it's facilities. We look forward to your next visit! Kind Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for city centre, nice rooms with good facilities however i am not sure the bed was King size. Great price though for good clean rooms, we would stay again.
Stayed 1 night in Jun 2019
Response from Andrew Emery on 7 Jul,2019
Thank you for your feedback, we look forward to your next stay.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was very close to places walking distance was very good
Stayed 3 nights in Jun 2019
Response from Kyle on 21 Jun,2019
Hi There, Thanks for leaving feedback for us, we're always looking for ways we can improve. We're very glad you enjoyed your Studio Apartment and the location of it, we look forward to your next visit. Kind Regards,

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service
The area the property was located in was in a very bad part of town. We had to walk through a street covered in torn bags of garbage and could not find a parking spot within 2 miles of the property. The property was very difficult to find even when on foot.
Stayed 2 nights in May 2019
Response from Kyle on 28 May,2019
Hi There, Thanks for leaving a review, we're always looking for ways to improve. It's unfortunate to hear that you did not enjoy your stay, however for future reference there is parking available on Fitzhamon Embankment and on Despenser Street. Kind Regards,

8/10 Good

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IN CARDIFF DON’T MISS THIS STAY
Really well renovated seven room guest house.Only problem with room was squeaky bathroom door and the slippery shower base. Otherwise can’t fault. Kitchen and laundry on ground floor a bonus. Parking is a challenge especially if there’s an event at nearby stadium.
Stayed 2 nights in May 2019
Response from Kyle on 21 May,2019
Hi George, Thanks for leaving a review. We're glad you enjoyed the studio, we will look into the issue with the bathroom door. Kind Regards,

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
Lovely place. Easy access to City centre. Only down side was parking. Wasn't aware there was no parking (permit holders only) wasn't a problem when we found somewhere but think there should be a link to Cardiff parking app on the site.
Stayed 2 nights in Dec 2018
Response from Greg Rostocki on 11 Dec,2018
Dear Margaret, Thank you for taking time to write your review. We are glad to learn that you enjoyed your stay. We will review the way the parking is advertised on Expedia to avoid similar situation in the future.

8/10 Good

Wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, prefer with a parking permit.
Stayed 2 nights in Nov 2018
Response from Greg Rostocki on 14 Nov,2018
Dear Wing, Thank you for your review. We hope to welcome you back in Aaron Wise in the future.

10/10 Excellent

Shay

Liked: Cleanliness, property conditions & facilities, room comfort
Very Nice New and Modern
Very nice and very new and very modern it's just opened when I stayed there. Highly recommended.
Stayed 1 night in Jul 2018
Response from Greg on 20 Aug,2018
Dear Shay, Thank you for your review. We are happy to learn, that you would recommend our property to your friends. We hope to welcome you in our rooms in the future. Kind regards

10/10 Excellent

Kristin, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay in a central location in Cardiff. The room was perfect for my needs and the facilities were great. The whole place was beautifully clean and the kitchen facilities were a great idea. I am looking to coming back next year for 6 months and I was wondering if the apartments were available for a 6 month lease. A fabulous place to stay I will recommend Aaron Wise to anyone that asks how it was.
Stayed 16 nights in Jul 2018
Response from Greg Rostocki on 20 Aug,2018
Dear Kristin, Thank you very much for taking the time to write your review. We are very pleased, that you have enjoyed our facilities including our fully equipped kitchen. Kind regards

8/10 Good

Teemu

Stayed 2 nights in Mar 2024

10/10 Excellent

Lidia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Adam on 29 Jan,2020
Hi Lidia, Thank you for your message. I'm glad you enjoyed your stay and hope you return to Aaron Wise on future visits to Cardiff. Adam Guest Relations Coordinators Aaron Wise

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A localização é boa, apesar do centro e das principais atrações da cidade ficarem do outro lado do rio, a distância é bem curta. Na entanto, trata-se de um bairro residencial, bem tranquilo e não há bares, restaurantes e supermercados na região, tudo fica do lado oposto do rio. Tem ótimo custo-beneficio, mas é preciso avaliar se você tem o perfil ideal para esse tipo de acomodação: como não há recepção, você não tem contato pessoal com ninguém, se você é do tipo que faz questão de algumas praticidades de hotéis, de ter contato com os funcionários como forma de dialogar com moradores locais, recebendo mapa e sugestões de passeios deles, definitivamente esse lugar não é pra vc. Agora, se não faz questão disso, o lugar é ótimo. O quarto é bem pequeno, mas tudo funciona. Tem uma cozinha coletiva com lavanderia. As informações do check-in chegam de maneira bem clara e fácil um dia antes por e-mail. Ficamos no andar térreo, perto da entrada e da área comum, como as paredes são muito finas, era possível ouvir todo o barulho de porta e conversas, esse foi o único ponto que incomodou um pouco.
Stayed 3 nights in Dec 2019
Response from Josh on 6 Jan,2020
Im glad you enjoyed your stay with us and you found our check in process straight forward. We hope to see you again in the future!