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Hotel Indigo Cardiff, an IHG Hotel

Photo gallery for Hotel Indigo Cardiff, an IHG Hotel

Exterior
Terrace/patio
Premium bedding, in-room safe, desk, soundproofing
Premium bedding, in-room safe, desk, soundproofing
Premium bedding, in-room safe, desk, soundproofing

Overview of Hotel Indigo Cardiff, an IHG Hotel

Hotel Indigo Cardiff, an IHG Hotel

4.0 star property

4.7/5 Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
Dominions Arcade Queen Street, Glamorgan, Cardiff, Wales, CF10 2AR

Explore the area

  • Popular LocationCardiff Castle3 min walk
  • Popular LocationPrincipality Stadium6 min walk
  • Popular LocationCardiff Bay14 min walk
  • AirportCardiff (CWL-Cardiff Intl.)35 min drive

Room options

About this area

Cardiff

Hotel Indigo Cardiff, an IHG Hotel is located in Cardiff City Centre, a neighbourhood in Cardiff, and is in a shopping district and near a train station. New Theatre and National Museum Cardiff are local landmarks, and some of the area's activities can be experienced at Cardiff Bay and Cardiff Golf Club. Looking to enjoy an event or a game while in town? See what's happening at Cardiff Motorpoint Arena or Cardiff City Stadium. Guests love the hotel's location for the sightseeing.

What's nearby

  • St. David's - 1 min walk
  • St. David's Hall - 3 min walk
  • Cardiff Castle - 3 min walk
  • Principality Stadium - 6 min walk
  • Cardiff Bay - 14 min walk

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 35 min drive

About this property

Hotel Indigo Cardiff, an IHG Hotel

4-star hotel located in Cardiff City Centre
You can look forward to a rooftop terrace, a hair salon and dry cleaning/laundry services at Hotel Indigo Cardiff, an IHG Hotel. The on-site British cuisine steakhouse, Marco Pierre White, features brunch and light fare. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and 2 bars.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk and a computer station
  • Meeting rooms, concierge services and a front desk safe
  • A porter/bellboy, a lift and smoke-free property
  • Guest reviews give top marks for the dining options and breakfast
Room features
All 122 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and dressing gowns. Guest reviews speak positively of the overall comfort rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and showers
  • 40-inch LCD TVs with premium channels
  • Daily housekeeping, desks and phones

Languages

English, French, German, Italian, Japanese, Polish, Portuguese, Spanish, Welsh

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Height restrictions apply for on-site parking
  • Off-site parking within 328 ft (GBP 29.95 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 6:30 AM–9:30 AM: GBP 15.95 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Marco Pierre White

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25 per night.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: GBP 15.95 per person (approximately)
  • Nearby parking fee: GBP 29.95 per night (328 ft away)
  • Rollaway bed fee: GBP 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Indigo Cardiff
Hotel Indigo Cardiff
Indigo Cardiff, An Ihg
Hotel Indigo Cardiff an IHG Hotel
Hotel Indigo Cardiff, an IHG Hotel Hotel
Hotel Indigo Cardiff, an IHG Hotel Cardiff
Hotel Indigo Cardiff, an IHG Hotel Hotel Cardiff

Frequently asked questions

Is Hotel Indigo Cardiff, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 29 Nov,2022, prices found for a 1-night stay for 2 adults at on 4 Dec,2022 start from S$145.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Indigo Cardiff, an IHG Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hotel Indigo Cardiff, an IHG Hotel?

Checkout is at 11 AM.

Where is Hotel Indigo Cardiff, an IHG Hotel located?

Located in Cardiff City Centre, this hotel is 0.1 mi (0.1 km) from St. David's and 0.3 mi (0.5 km) from Principality Stadium. St. David's Hall and Capitol Shopping Centre are also within 5 minutes. Cardiff Queen Street Station is 6 minutes by foot and Cathays Station is 12 minutes.

Can I cancel my reservation for free at Hotel Indigo Cardiff, an IHG Hotel and receive a full refund?

Yes, Hotel Indigo Cardiff, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Indigo Cardiff, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 757 out of 1000 reviews" "
" "5 - Excellent 76%
Rating 4 - Good. 195 out of 1000 reviews" "
" "4 - Good 20%
Rating 3 - Okay. 34 out of 1000 reviews" "
" "3 - Okay 3%
Rating 2 - Poor. 12 out of 1000 reviews" "
" "2 - Poor 1%
Rating 1 - Terrible. 2 out of 1000 reviews" "
" "1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4.5/5

Eco-friendliness

2/5 Poor

Tracy and Stephen
Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room was super but I had booked breakfast on 5th November in the evening for the following morning. We had a taxi booked at 7.35 to catch the 8.00 coach home. We were promised breakfast that I had paid for would be served at 7.00. When we arrived we were rudely told no breakfast til 7.30. I explained that I had paid but not even pieces of toast as we had a long journey home. Very dissatisfied with the staff at hotel indigo in Cardiff. I would like my breakfast money refunded Tracy Bates Chopstick58@outlook.com
Stayed 1 night in Nov 2022

5/5 Excellent

Misti L
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, centrally located, friendly snd helpful staff. Will stay again.
Stayed 12 nights in Oct 2022

5/5 Excellent

John
Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to be right in the Town Centre, Steps from the Castle, shopping and dining, this is perfect. The queen room is spacious, comfortable and well appointed.
Stayed 1 night in Oct 2022

5/5 Excellent

Jim
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient to shopping, dining and sight seeing.
Stayed 2 nights in Oct 2022

5/5 Excellent

Martin
Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
superb location with friendly efficient staff
Stayed 2 nights in Sep 2022

5/5 Excellent

David, Wheaton
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Sep 2022

3/5 Okay

Charlotte
Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The location of the hotel is great. It is close to the castle and shopping. Breakfast was brilliant and the staff were so helpful and friendly. The room overall was a great size as well as the shower The most disappointing element was the dusty room. The room was not clean. It needed hoovering, there was dust over the sides in the bedroom and bathroom (sheets and towels were clean though). The same applied to the tables/chairs when having breakfast, they needed wiping and chairs brushing down. Ironic as there was a cleaning policy in the room :) I would give this hotel maximum scores if this was improved.
Stayed 2 nights in Sep 2022

4/5 Good

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, would recommend!
My wife and i stayed for a weekend at the Hotel Indogo. We thought it was great for what we paid: very good location, clean room with good accessories, access to a bar / restaurant (although we didn't eat there). The only quibble was that the bar / restaurant appeared to be designed by someone who loves airport lounges and as such lacked any character, ironic when it's branded after a 'character'. Overall we had a good stay and would happily recommend it
Stayed 3 nights in Aug 2022

5/5 Excellent

June
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Lovely hotel, staff amazing very relaxed ,breakfast delicious, so central to everything,will definitely be staying again
Stayed 1 night in Aug 2022

5/5 Excellent

Mike
Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
You couldn't get any place more central to the city. Its a really funky place and we loved that. The breakfast was amazing! Downsides were no windows in the bedroom (but we slept really well) and check where the parking is beforehand, its in the NCP. We didn't check beforehand so went around the block several times.
Stayed 2 nights in Aug 2022