"This hotel is very remote, so the restaurant is essential for the stay
I had stayed here recently and recommended to my wife that we should stay this time
I sent an email 4 days before our visit to reserve a table for 7pm on the night of our stay - no confirmation came back
We arrived and checked in at 6pm -to be told that the restaurant is closed and that the chef had been unwell since 4pm
If the hotel had called us we would have gone to a restaurant during our 3 hour journey before arriving at the hotel
I hope that the chef has now recovered and well - I could not believe that there was no offer of some food on the premises - it is a very remote location, surely some pizzas/crisp/chips, maybe a microwaved lasagne for example would have been a good and fair offer -
Nothing , so we had to drive 8 miles to Narberth to find some food and then drive back
for a nightcap as the bar would only be open up to 9pm
We arrived back at 8.04pm to have a drink before retiring our room but the young ladies were locking up , wouldn'tand drove home
I think they could have at served us a bottle of wine and 2 glasses to take to our room and we could settle in the morning - as our credit card details were at reception
We have had no apology / no future discount offered due to these circumstances - so I can assure you I won't choose to stay at this hotel or recommending
it is Such a shame as I liked it the first time a few weeks ago and re booked so that my wife could enjoy with me"
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