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The Tranquil Otter

5.0 star property
Peaceful gardens and outdoor dining spaces create a perfect retreat at this countryside haven near Carlisle Castle, complete with barbecue facilities

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Travelers find tranquility at The Tranquil Otter, where the picturesque garden offers a serene backdrop. Guests stay connected with in-room WiFi and enjoy practical amenities like laundry facilities and comfortable outdoor furniture for al fresco meals.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Kitchen
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Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6 PM
Late check-in subject to availability
Late check-in fee: GBP 30.00 for check-in between 6 PM and 9 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

Pets are allowed for an extra charge of GBP 60 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: GBP 60 per accommodation, per week
  • Service animals are exempt from fees
  • Late check-in fee: GBP 30.00 for check-in between 6 PM and 9 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's policy is that only 1 medium size dog is allowed in Buzzard Lodge and Chiffchaff Lodge, and 2 medium size dogs in the rest of the lodges. The price for 1 dog is GBP 40.00 per week and 2 dogs in GBP 60.00 per week.
This property has a strict no music outside policy.

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Is The Tranquil Otter pet-friendly?

Yes, The Tranquil Otter allows dogs (limit 2 total). There's a fee of GBP 60 per accommodation, per week. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Tranquil Otter?

There is free parking nearby.

What time is check-in at The Tranquil Otter?

Check-in start time: 4 PM; check-in end time: 6 PM. Late check-in is available from 6 PM to 9 PM for a fee of GBP 30.00.

What time is check-out at The Tranquil Otter?

Checkout is at 10 AM.

Where is The Tranquil Otter located?

Situated in Carlisle, this luxury lodge is within 6 mi (10 km) of Carlisle Castle, Tullie House Museum and Gallery and Carlisle Cathedral. Eden Rock and Carlisle Racecourse are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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